Amazing
Amazing customer service, extremely helpful with understanding everything and was very polite

BAH Logistics is a licensed auto transport company based in the USA, specializing in safe and reliable vehicle shipping services. With a focus on customer satisfaction, the company offers comprehensive solutions for transporting cars, motorcycles, boats, and heavy freight across the nation. BAH Logistics partners with verified and insured transport professionals to ensure each vehicle is handled with care and delivered on time. The company serves a diverse clientele, including individuals, businesses, and dealerships seeking efficient and secure vehicle transport. BAH Logistics provides full insurance coverage with every quote, ensuring peace of mind for customers throughout the shipping process. Additionally, the company offers 24/7 professional support and proactive updates, fostering transparency and building lasting relationships with clients.
BAH Logistics receives overwhelmingly positive feedback for its reliable service and excellent communication. Many customers highlight the professionalism of the staff, particularly praising team members like Lamar, Rodney, and Carlos for their helpfulness and support during the shipping process.
Reviewers appreciate the smooth transactions and timely deliveries, often noting that the company keeps them informed every step of the way. However, a small number of critical reviews express dissatisfaction, citing unethical practices and poor customer service after payment, with one reviewer describing a shocking experience and another mentioning unexpected additional fees. Despite these concerns, the majority of customers feel confident in recommending BAH Logistics for their shipping needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 165 | 100% | -0.7 | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 3.7 | 3 |
| Aug 24 | — | 0 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 7 |
| Dec 24 | 3.7 | 3 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 1.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 165 most recent reviews.
“I recently had the pleasure of using BAH Logistics for shipping my vehicle, and I couldn't be more satisfied with the...”
“While BAH partially admitted their lies at first and gave me a very small partial refund, over the course of the mont...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.1 out of 5 (good) | — | 165 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 3.0 out of 5 (fair) | 4.4 out of 5 (good) | — | — | 1,000 |
Bottom line: BAH Logistics is #1 of 5 on overall rating in this group. On value, ThePackengers scores higher (4.8 vs 4.1).
165 reviews of BAH Logistics. Filter by what matters to you.
Amazing customer service, extremely helpful with understanding everything and was very polite
A results-driven company that understands the importance of punctuality and precision in logistics.
From start to finish, this company's handling of our goods has been impeccable and reliable.
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A partner we can rely on for intricate logistics needs, thanks to their competence and commitment.
They provided excellent support for international shipping, navigating customs and ensuring a smooth delivery process.
Excellent service and communication. Would absolutely recommend them sore your transportation needs.
BAH was able to get me a loyal and professional driver to transport 2 cars from Massachusetts to Texas. Both cars were delivered in a timely manner and we couldn’t be happier with the service. My husband and I will be using this service if we should transport cars in the future. Thank you!
Great customer service with quick responses! Had my car delivered when expected.
Although, I am rating my overall experience at 4 stars due to the complicated payment. I was helped by Ruby who was fantastic! She communicated with all parties involved to ensure the delivery went smoothly. If it wasn’t for Ruby, my rating would be lower.
BAH Logistics was terrific to work with. Great Price, Communication, Super Fast Delivery and an Awesome Driver. Ruby and Kane kept in touch with me throughout the entire process. My Porsche was picked up in Dallas on Tuesday and was delivery to Scottsdale on Thursday. Frank, the transport driver, brought my car right to my door. Five Stars ***** Highly Recommended.
Excellent customer service. Excellent response time. Reliable delivery. Car was in the same condition that it ledt the house in. This company was so great to work with and customer oriented that even when I mistakenly called multiple times about a shipment that they didn't even have, they remanined patient, polite and helpful until I figured out my mistake. 100% recommend their sercices and it would be my absolute pleasure to work with them again. Frederick the driver who delivered out car is amazing!
Extremely responsive and excellent communication. There were no surprises along the way, and Ruby was in constant contact. The whole experience was stress-free and smooth. If I have to ship a car again, I will definitely use BAH.
BAH Logistics is a licensed auto transport company based in the USA, specializing in safe and reliable vehicle shipping services. With a focus on customer satisfaction, the company offers comprehensive solutions for transporting cars, motorcycles, boats, and heavy freight across the nation. BAH Logistics partners with verified and insured transport professionals to ensure each vehicle is handled with care and delivered on time. The company serves a diverse clientele, including individuals, businesses, and dealerships seeking efficient and secure vehicle transport. BAH Logistics provides full insurance coverage with every quote, ensuring peace of mind for customers throughout the shipping process. Additionally, the company offers 24/7 professional support and proactive updates, fostering transparency and building lasting relationships with clients.
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