Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
Balance by bistroMD receives predominantly positive feedback, with many customers praising the deliciousness and quality of the meals. Reviewers highlight the fast delivery and effective packaging, ensuring that food arrives frozen and ready to enjoy.
Many express satisfaction with the variety of tasty options available, making meal planning easier, especially for those with dietary restrictions. However, some consumers report issues with food quality, citing experiences with unappetizing dishes and even spoiled items upon arrival. Additionally, there are complaints regarding customer service, particularly related to difficulties in canceling orders. Despite these concerns, the overall sentiment remains largely favorable, with many customers expressing their appreciation for the service and meals provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 131 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Apr 23 | 4.0 | 1 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“fast delivery and great packaging”
“The customer service person had no response besides their pre typed responses telling me I was too late”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.1 out of 5 (good) | — | 131 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Balance by bistroMD is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
131 reviews of Balance by bistroMD. Filter by what matters to you.
The food quality is not very good... The pork tenderloin and turkey sausage was rubbery, egg-based breakfast entrees were watery, in general, just unappetizing food. You'll lose weight because you won't finish your meals! fruit sides (honey peaches, spiced apples) are half-cooked, being both crunchy and rubbery at the same time. I would not recommend bistroMD.
I used bistroMD for a few weeks I tried to cancel multiple times. I was 1 day past the deadline to pick your meals but the order was not going to ship for 4 days. When I tried to explain to them that I did not want the meals as it is not worth 15 dollars a meal, and I couldn't really afford it. The customer service person had no response besides their pre typed responses telling me I was too late. These are frozen meals... So you would think they could keep the meals that were in my order frozen and send them to the next customer as everyone has the same menu options. They have zero compassion for people and over charge and have no wiggle room. Will not be using again, customer service is one of the most important things to me, HelloFresh for example has great customer service all around.
Food arrived rotten. Unlike previous frozen food delivery I tried, they seem to have done the barely minimum to try and keep the food frozen. Package was in transit for several days in middle of the summer. That combined with poor packaging and lack of effort resulted in everything inside being spoiled. Try to cancel it as soon as it arrived however 1 week anticipation isn’t enough apparently so bare in mind that if you want to try it for a week they are practically gonna force you to go with it for at least an extra week. I’ve also tried to leave a bad review on their website however they seem to filter them out so it was never was posted and oddly enough there isn’t any 1 star or stars reviews showing up there.
Quick answers to the questions people ask most.
Yes, Balance by bistroMD is a legitimate company with numerous verified customer reviews. They have a mix of ratings, with many praising the quality of food and customer service, while others have raised concerns about food quality.
No, Balance by bistroMD is not a scam. Customer feedback indicates that while there are occasional issues with food quality and delivery, the majority of reviews are positive and highlight reliable service.
Balance by bistroMD offers a range of frozen meals that cater to various dietary needs. Customers have noted the large selection and tasty options available, though some find certain meals to be too expensive.
Balance by bistroMD's pricing varies based on meal selection and plan type, with some customers requesting promotional discounts for bulk purchases. They accept various payment methods for convenience.
Customers can reach out to Balance by bistroMD's customer support through their website. Feedback indicates that while some have experienced issues with cancellations, others have had positive interactions with customer service representatives.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I ordered seafood dish and breakfast dish. Breakfast was fine. Nothing special about it. It is just same as Jimmy Dean you can buy from grocery. But the fish!! OMG It was so bad. Bad smell, old, and dull taste. It is just simply old ingredients. The side dish was okay but the bad fishy smel is soaked into side dish so it was not good either. I wish I was able to like it, because it is so easy solution for quick meal. But I could not torelate the fish at all (any fish dishes). I emailed customer service. They said "there is nothing wrong with dish and we wish your you success along your journey towards life-transforming wellness". Bad customer service.
I have purchased from Balance bistroMD, once.The food was inedible. It was spoiled. I threw it out. The only portion of my order that was edible, were snacks, and even then, not all were good tasting. I did like the pizza puffs and was thinking about ordering them again, but did not, as I do not want to support the company that sells poor quality product and does not post all user reviews about their company. I have already written the review for Balance by bistroMD reviews on yotpo, about my purchase and food experience and I cannot find it anywhere, may be because the review was not favorable
Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
This profile hasn't been claimed by the business owner.
