The food is good but too expensive
The food is good but too expensive. Why don't you give out some promotional discounts for people who buy large volumes?
Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
Balance by bistroMD receives predominantly positive feedback, with many customers praising the deliciousness and quality of the meals. Reviewers highlight the fast delivery and effective packaging, ensuring that food arrives frozen and ready to enjoy.
Many express satisfaction with the variety of tasty options available, making meal planning easier, especially for those with dietary restrictions. However, some consumers report issues with food quality, citing experiences with unappetizing dishes and even spoiled items upon arrival. Additionally, there are complaints regarding customer service, particularly related to difficulties in canceling orders. Despite these concerns, the overall sentiment remains largely favorable, with many customers expressing their appreciation for the service and meals provided.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.4 | 131 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2023.
| Month | Average | Reviews |
|---|---|---|
| Apr 23 | 4.0 | 1 |
| May 23 | — | 0 |
| Jun 23 | — | 0 |
| Jul 23 | — | 0 |
| Aug 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
“fast delivery and great packaging”
“The customer service person had no response besides their pre typed responses telling me I was too late”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 4.1 out of 5 (good) | — | 131 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.1 out of 5 (fair) | 4.2 out of 5 (good) | 3.9 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.7 out of 5 (good) | 4.4 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.8 out of 5 (poor) | 1.8 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 4.9 out of 5 (good) | — | — | 51 |
Bottom line: Balance by bistroMD is #4 of 5 on overall rating in this group. On service, Copenhagen Coffee Dealers scores higher (4.9 vs 4.4).
131 reviews of Balance by bistroMD. Filter by what matters to you.
The food is good but too expensive. Why don't you give out some promotional discounts for people who buy large volumes?
Most of your food has too much black (and white), proper in EVERYTHING; so unfortunately I eat the same meals every week..,gets boring after awhile.
I enjoyed the offerings when I first tried BistroMD a couple years ago. I guess my taste in food is just a bit more simple than the target for this program. Almost all of the previous meals including chicken breast have disappeared in favor of more seafood, lamb, and lower quality ground beef and ground chicken. I still enjoy some of the breakfast offerings, but very few of the lunch/dinner meals are appealing.
Quick answers to the questions people ask most.
Yes, Balance by bistroMD is a legitimate company with numerous verified customer reviews. They have a mix of ratings, with many praising the quality of food and customer service, while others have raised concerns about food quality.
No, Balance by bistroMD is not a scam. Customer feedback indicates that while there are occasional issues with food quality and delivery, the majority of reviews are positive and highlight reliable service.
Balance by bistroMD offers a range of frozen meals that cater to various dietary needs. Customers have noted the large selection and tasty options available, though some find certain meals to be too expensive.
Balance by bistroMD's pricing varies based on meal selection and plan type, with some customers requesting promotional discounts for bulk purchases. They accept various payment methods for convenience.
Customers can reach out to Balance by bistroMD's customer support through their website. Feedback indicates that while some have experienced issues with cancellations, others have had positive interactions with customer service representatives.
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My last delivery came soaking wet with some food trays cracked and broken open and others with the cellophane sealer opened. All the food was defrosted.
Mostly bland and overpriced.
The food is very good, but my concern is whether it is non-GMO. This is very important as far as quality because when I prepare my own meals, I make sure it's mostly organic and not treated with hormones, pesticides etc . Balance Bistro should do more to let customers know the quality of their food because otherwise don't feel safe eating. There is no info. on this so I can only assume it is not the best quality.
While the food itself is a better quality than most diets I have tried, every time I get a shipment the "dry ice" is smashed all over the product and as you know it stings and burns your skin. And this time it splashed up and went in my eye. Had to go to the Urgent Care!!!
Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans. Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
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