Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans.
Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.
Balance by bistroMD has a positive customer experience.
Balance by bistroMD receives predominantly positive feedback, with many customers praising the deliciousness and quality of the meals. Reviewers highlight the fast delivery and effective packaging, ensuring that food arrives frozen and ready to enjoy.
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Many express satisfaction with the variety of tasty options available, making meal planning easier, especially for those with dietary restrictions. However, some consumers report issues with food quality, citing experiences with unappetizing dishes and even spoiled items upon arrival. Additionally, there are complaints regarding customer service, particularly related to difficulties in canceling orders. Despite these concerns, the overall sentiment remains largely favorable, with many customers expressing their appreciation for the service and meals provided.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
131
100%
● Low
4.4 / 5 overall
=
131 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2023.
Last 3 months
1.0▼ 3.0
12-month avg
2.5
All-time
4.4
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 23
4.0
1
May 23
—
0
Jun 23
—
0
Jul 23
—
0
Aug 23
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 131 most recent reviews.
Top praiseof 111 positive reviews
Delivery25%
28 mentions
Customer service23%
26 mentions
Selection21%
23 mentions
Easy to use16%
18 mentions
“fast delivery and great packaging”
On “Delivery” · Jun 30, 2020
Top complaintsof 6 negative reviews
Customer service50%
3 mentions
Quality33%
2 mentions
Cancellation33%
2 mentions
Shipping33%
2 mentions
“The customer service person had no response besides their pre typed responses telling me I was too late”
On “Customer service” · Mar 11, 2021
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
Overall rating and review count for this company and similar companies
It would have been a 5* but then you changed your shipping method and do not use styrofoam coolers anymore. The soft sided insulation does not work. My food was arriving half thawed and leaking. I won’t order again because of this.
Yes, Balance by bistroMD is a legitimate company with numerous verified customer reviews. They have a mix of ratings, with many praising the quality of food and customer service, while others have raised concerns about food quality.
Is Balance by bistroMD a scam?
No, Balance by bistroMD is not a scam. Customer feedback indicates that while there are occasional issues with food quality and delivery, the majority of reviews are positive and highlight reliable service.
What products or services does Balance by bistroMD offer?
Balance by bistroMD offers a range of frozen meals that cater to various dietary needs. Customers have noted the large selection and tasty options available, though some find certain meals to be too expensive.
What are the pricing and payment methods for Balance by bistroMD?
Balance by bistroMD's pricing varies based on meal selection and plan type, with some customers requesting promotional discounts for bulk purchases. They accept various payment methods for convenience.
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How can I contact customer support for Balance by bistroMD?
Customers can reach out to Balance by bistroMD's customer support through their website. Feedback indicates that while some have experienced issues with cancellations, others have had positive interactions with customer service representatives.
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Balance by bistroMD is a specialized platform dedicated to providing meal solutions that cater to various dietary needs. The company focuses on delivering nutritious, chef-prepared meals designed to support healthy lifestyles, making it an ideal choice for individuals seeking convenient and balanced dining options. With a strong emphasis on weight management and overall wellness, Balance by bistroMD aims to assist customers in achieving their health goals through well-structured meal plans.
Targeting health-conscious consumers, including those managing specific dietary restrictions or looking for weight loss solutions, Balance by bistroMD offers a range of customizable meal choices. The platform simplifies the process of healthy eating by providing pre-portioned, ready-to-eat meals that align with nutritional standards. Customers can easily access their services through the website, enhancing the user experience with straightforward ordering and meal selection options.