Ban-Devoted Services LTD (BDS) is a UK-based logistics company specializing in air cargo services to Ghana from the UK, as well as shipping solutions from Ghana to the UK. The company provides a streamlined process for both individuals and businesses looking to transport goods internationally, ensuring safe and reliable delivery. BDS offers competitive rates for various shipping needs, including dry and reefer containers, and is equipped to handle vehicle collection and delivery through its roll-on/roll-off (RORO) services.
Targeting customers who require efficient logistics support for their shipping needs to and from Africa, Ban-Devoted Services focuses on delivering a hassle-free experience. The company aims to meet local and international shipping goals with an emphasis on safety and reliability. For inquiries and quotes, customers can reach out directly through their website or contact number.
Ban-Devoted Services LTD (UK) has a positive customer experience.
Ban-Devoted Services LTD receives overwhelmingly positive feedback from customers, who praise the company's professional service and timely deliveries. Reviewers frequently highlight the fast and efficient shipping process, with many noting that their packages arrive within just a couple of days.
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The reliability and dependability of the service are also emphasized, with customers expressing satisfaction over regular updates throughout the shipping journey. However, a few reviews mention concerns regarding shipping delays and insurance issues, indicating that there may be room for improvement in these areas. Overall, Ban-Devoted Services LTD is regarded as an excellent choice for shipping, particularly to Ghana, with a strong reputation for good value and customer care. The sentiment is predominantly positive, reflecting a high level of customer satisfaction.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
123
100%
● Low
4.7 / 5 overall
=
123 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Apr 2025.
Last 3 months
5.0
12-month avg
4.2
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
May 24
1.0
1
Jun 24
1.0
1
Jul 24
—
0
Aug 24
1.0
1
Sep 24
1.0
1
Oct 24
4.8
11
Nov 24
—
0
Dec 24
5.0
2
Jan 25
5.0
4
Feb 25
5.0
1
Mar 25
—
0
Apr 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 123 most recent reviews.
Top praiseof 118 positive reviews
Customer service51%
60 mentions
Delivery47%
55 mentions
Fast & efficient27%
32 mentions
Reliability12%
14 mentions
“Professional service and on time delivery”
On “Customer service” · Apr 25, 2025
Top complaintsof 4 negative reviews
Shipping100%
4 mentions
Delivery50%
2 mentions
Scam50%
2 mentions
“I have never in my life have heard so much these people are scammers Adelle Perry and Robert's are true scammers wit...”
On “Shipping” · Sep 30, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
Overall rating and review count for this company and similar companies
BDS were proactive and informative at all times during the shipment process. Delivery was attempted before the deadline that they gave me, but due to my mistake they could not make delivery to the original address. I was called whilst on my travels and they were able to deliver to an alternative address. I am very pleased with their proactive service.
Although, this has been my first ever time making a shipment in general, I would recommend BDS Shipping. Their prices are reasonably affordable. From the time frame in which they target to deliver the goods and excellent services. Although, there were a few mishaps I would give them 90% on everything from their friendly and patient customer service to the delivering.
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The service I received was excellent due the fact that the driver was there on-time with the container to pick up the car. The ship also arrived in Accra on time. I do appreciate your service a lot. Hope to do business with you again in future.
Kind regards
Lawrence Kwaku
I would say their responses were prompt in dropping and picking up the container. It was easy to deal with this company on line.
Their services were adequate and satisfactory.
BDS customer service is second to none. How they will guide you through their service and what you want to know and what you don't know, after sale service they will follow you up to find out that you're satisfied with the service that they offered to you. Honestly I don't even don't know how to explain their amazing services
Ed
Ban-Devoted Services LTD (BDS) is a UK-based logistics company specializing in air cargo services to Ghana from the UK, as well as shipping solutions from Ghana to the UK. The company provides a streamlined process for both individuals and businesses looking to transport goods internationally, ensuring safe and reliable delivery. BDS offers competitive rates for various shipping needs, including dry and reefer containers, and is equipped to handle vehicle collection and delivery through its roll-on/roll-off (RORO) services.
Targeting customers who require efficient logistics support for their shipping needs to and from Africa, Ban-Devoted Services focuses on delivering a hassle-free experience. The company aims to meet local and international shipping goals with an emphasis on safety and reliability. For inquiries and quotes, customers can reach out directly through their website or contact number.