BARCA Stores is an online retailer specializing in a wide selection of footwear for both men and women. The company's website, barcastores.com, offers customers the convenience of shopping for high-quality, artisan-crafted shoes from the comfort of their own homes, available 24/7. With a focus on comfort and durability, BARCA Stores ensures that each pair of shoes is designed and constructed with attention to detail, using premium materials that stand the test of time.
Targeting style-conscious consumers, BARCA Stores provides an extensive catalog of shoes suitable for various occasions, catering to diverse tastes and preferences. Customers can enjoy secure and efficient payment options, as well as promotional offers such as free shipping and discounts of up to 50%. By prioritizing the needs of their clientele, BARCA Stores aims to deliver a reliable shopping experience in the competitive shopping and fashion market.
BARCA Stores receives a mixed reception from customers, with a significant number expressing dissatisfaction. While some reviewers praise the quality of the shoes and the helpfulness of staff, particularly highlighting positive experiences in-store, many others report serious issues.
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Common complaints include delayed deliveries, poor product quality, and frustrating refund processes. Customers mention receiving defective items, such as bags and shoes that fell apart shortly after purchase. Additionally, the antiquated online procedures and lack of communication regarding order statuses contribute to a negative shopping experience. Despite a few positive reviews celebrating quick delivery and satisfactory products, the overwhelming sentiment leans towards disappointment. Overall, BARCA Stores struggles to meet customer expectations.
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 2.6, CrowdTrust 1.5. Trustpilot carries the most weight (99% of the score).
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
2.6
268
99%
2.6 / 5 overall
=
270 reviews across 2 scored sources
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
2.4▼ 0.6
12-month avg
2.6
All-time
2.6
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
1.0
4
Oct 24
1.0
6
Nov 24
3.6
9
Dec 24
1.0
7
Jan 25
3.6
8
Feb 25
3.4
5
Mar 25
2.3
6
Apr 25
3.0
6
May 25
3.5
8
Jun 25
2.2
5
Jul 25
1.6
8
Aug 25
4.3
4
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 270 most recent reviews.
Top praiseof 103 positive reviews
Delivery10%
10 mentions
Quality10%
10 mentions
Customer service4%
4 mentions
Fast & efficient4%
4 mentions
“Delivery writen 7-14 working days, the t-shirt came in 10 days after order and it is beautiful”
On “Delivery” · May 27, 2025
Top complaintsof 165 negative reviews
Customer service10%
17 mentions
Refund7%
12 mentions
Returns7%
11 mentions
Quality4%
7 mentions
“Ho fatto il mio primo acquisto online e la spedizione è in ritardo (tanto che dopo 3 giorni dall’acquisto non ho nemm...”
On “Customer service” · Jan 12, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
I prodotti sono di buona qualità anche se il rapporto qualità prezzo è un po’ sbilanciato. Il servizio di spedizione è decisamente scadente in quanto assolutamente non veloce. Il reso è di 15 giorni, quindi più breve rispetto agli ormai consuetudinari 30 giorni dei principali brand.
Tempi di elaborazione ordine assurdi...ma alla fine tutto ok...
modifico la precedente recensione nella quale indicavo che i tempi di spedizioni erano assurdi.
confermo che il mio ordine ha impiegato 2 settimane per essere evaso, così come dall'inizio la comunicazione non è stata chiara.
Ho scritto più volte al servizio clienti il quale continuamente posticipava la data di spedizione.
Temevo non mi arrivasse nulla, ho aspettato e stavo quasi per chiedere il rimborso...
Per fortuna non l'ho fatto e le scarpe ricevute sono bellissime e molto comode.
Rimane il fatto che la logistica è assolutamente da migliorare e che sarebbe opportuno segnalare sin dall'inizio i tempi di consegna di alcuni prodotti.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Polarized pattern: few middle ratings. 38% of recent reviews are 4–5★ and 61% are 1–2★.
About BARCA Stores
BARCA Stores is an online retailer specializing in a wide selection of footwear for both men and women. The company's website, barcastores.com, offers customers the convenience of shopping for high-quality, artisan-crafted shoes from the comfort of their own homes, available 24/7. With a focus on comfort and durability, BARCA Stores ensures that each pair of shoes is designed and constructed with attention to detail, using premium materials that stand the test of time.
Targeting style-conscious consumers, BARCA Stores provides an extensive catalog of shoes suitable for various occasions, catering to diverse tastes and preferences. Customers can enjoy secure and efficient payment options, as well as promotional offers such as free shipping and discounts of up to 50%. By prioritizing the needs of their clientele, BARCA Stores aims to deliver a reliable shopping experience in the competitive shopping and fashion market.