Great price, and everything works
Easy to buy, download, and install. Everything worked perfectly, and the price can't be beat.

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
Easy to buy, download, and install. Everything worked perfectly, and the price can't be beat.
The web-address reads a bit fishy but the service was very good.
Easy, cost reasonable versus other online sites
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Just ordered TurboTax, but the key I received does not work. Phone is busy for support, and I have sent an email to support, but no response yet. I will give it a day or 2. **** Update one day later. Gentleman worked with me thru Phone text and got my new TurboTax to work with a new license key. :)
Always great prices. The keys appear on an instant, and so far I have no complaints.
Got an email confirming my order on October 27, but got nothing that says it even shipped, nor have I received the product. I ordered a Flipper Zero and paid $119.99 and got nothing.
Got the TurboTax 2023 and the install application says you must be Windows 64 bit operating system. This is not true. All blogs and turbox tax searches show it can run on a 32 bit operating system. I won't buy from them and am disputing the charge. They claim how can they know I won't reuse the license with someone else. Heck, that's always the case when they send out a license. I'll dispute on my credit card and pay pal which it went through.
Just ordered Turbotax, but the key I received does not work. Phone is busy constantly for support and I have sent an email to support, but no response yet. I will give it a day or 2, but then I will dispute the charge. Received a new code and it's working now.
The product worked fine, but it appears they are selling the same key to multiple people. In TY2022, when I went to file my 2nd return (H&R Premium small Business) it said there were no free federal returns left on the key. There were supposed to be five total. As this was April, their web presence has disappeared, so there was no one to complain to. Surprised they are back with the same URL.
Great service that offers excellent pricing and good software. Used them many times. Great site.
This site has all the makings of a scam. I was promise a refund. The refund never came and later they denied making the promise. I have the promise of a refund in a text message and will use it when/if appropriate. Communications is limited and they will never speak on the phone, another reason to believe this is a scam. Attempted several times to leave a negative review on their website, only to find they were all deleted. It appears the positive reviews on their website are all "planted" and not made by real customers. I have/will take other measures to resolve this matter, will see how it all plays out.
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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