You resolved our issues quickly and I…
You resolved our issues quickly and I appreciate that. I would only suggest that you modify your online buying process as it kept saying that the data I provided was failing.

Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
You resolved our issues quickly and I appreciate that. I would only suggest that you modify your online buying process as it kept saying that the data I provided was failing.
Hello there This is final attempt to obtain a copy of the valid license. If you unable to provide it within 24 hours please process full refund. Otherwise we will suspend the authorization Thanks With any questions, please contact us at +1.617.369.7775 or US Toll free +1.877.369.7775 (Mon.-Thur., 9 am – 1 pm EST) . Sincerely, Customer Relations CIC Consulting Group. All Rights Reserved®. Est.1996 License: 0268-0143-9799-268 Product Code: 953-332 the license that we have purchased from you must be registered to our organization : CIC Consulting Group cEventa P O Box 171104 Boston MA 02117 Tel 617.369.7775 US tax id 33 1067562
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Quick, flawless delivery, though starting the download was a bit confusing. Needed to log off.
Excellent value & product. Repeat customer -- I keep coming back!
Have been a customer for many years, Never had any issues with your software or service.
BigHomeTax is a great resource for tax software, etc. Customer service is fantastic when I needed to redownload the software in the past. Great prices and quick delivery.
Great price! Easy instructions to follow for download. Quick transaction.
Ordering software was easy, quick, and effective. Prices were great
Found Turbotax for $50 less than any other store. Instant download with working license. This is my second year buying from them.
Easy to purchase, the 10% discount helped save money. Had issue opening download but the tech support at BigHomeTax helped through chat and I was able to successfully install.
Fast and easy, immediate access to download! The way it's supposed to be!
Downloaded the software without any issues. Liked the discount code you sent to me as returning customer. Thank you
Accidentally ordered the wrong software. BigHomeTax credited the purchase so I could purchase the correct one - even though the mistake was clearly my fault. Great customer service!
I continue to be very disappointed with Bighometax.com because I ordered the download of TurboTax 2023. It was immediately sent as a download to me, but when I tried to open the file I received a reply that my computer did not have 64 bit capability needed to open it. I emailed the company to ask if I could return the download and instead purchase from them the DVD version of the program. I requested an answer and no reply. I call the phone number 20 times and you can’t get through due to it responds with a User Busy reply. I am frustrated and want reasonable help and am getting none! 😩
Great. can believe how cheap to get legit windows 11 activation code. did not believe it and tried it anyway since its so cheap but WOW windows activated!!!
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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