Value
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Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
Big Home Tax receives a mixed response from users, with many praising its affordability and ease of use. Reviewers frequently highlight the great prices and prompt service, noting that the software works smoothly for filing taxes.
However, a significant number of customers express frustration over issues with license keys, claiming that some codes become invalid after initial use, leading to accusations of selling stolen licenses. Complaints about poor customer service further exacerbate these concerns, as many report difficulties in getting timely support for their issues. While some users have had positive experiences and recommend the service, the prevalence of negative feedback regarding licensing problems cannot be overlooked. Overall, the sentiment is mixed, reflecting both satisfaction with pricing and serious concerns about product reliability.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.7 | 548 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 3 |
| Sep 24 | 3.5 | 4 |
| Oct 24 | 4.4 | 7 |
| Nov 24 | 4.6 | 11 |
| Dec 24 | 4.6 | 46 |
| Jan 25 | 4.3 | 85 |
| Feb 25 | 3.9 | 55 |
| Mar 25 | 3.6 | 45 |
| Apr 25 | 3.5 | 62 |
| May 25 | 4.0 | 4 |
| Jun 25 | 3.0 | 4 |
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Great prices”
“They promise to respond to customer service request with in the hour and that is also not true”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Accounting Software.
| Company | Overall | Legit | Value | Service | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 3.6 out of 5 (good) | 3.7 out of 5 (good) | −18% | 548 | |
| 4.6 out of 5 (good) | 50 out of 100 | — | — | — | — | 581 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 5.0 out of 5 (good) | — | 367 | |
| 2.2 out of 5 (poor) | 100 out of 100 | — | 1.1 out of 5 (poor) | 1.9 out of 5 (poor) | +8% | 224 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.3 out of 5 (good) | 3.2 out of 5 (fair) | −67% | 199 |
Bottom line: Big Home Tax is #4 of 5 on overall rating in this group. On website & app, Remote Utilities scores higher (5.0 vs 3.7).
500 reviews of Big Home Tax. Filter by what matters to you.
Best price...
This was the second year that I bought H&R Block Tax Software from Big Home Tax. Their prices are low, and their downloads are very fast and simple. I plan on buying their H&R Block Tax Software for 2023 Tax Year (next year) also!
Easy to order, download and install!
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The check out process was confusing and disconcerting. It didn't appear that my credit card was accepted and no confirmation that the sale had completed was received after changing to PayPal until an email sometime later. I was glad to see that I was only charged once for the software I wanted., The download of the HRBlock software was easy and registration was straight forward, so overall I'm happy with them.
Easy transaction as a repeat customer. Glad for their service.
Easy transaction. Payment process was a little cumbersome because of verification code. Instructions not clear
No license key received and awaiting their response to my email! If they don’t respond I’ll dispute! Last year’s experience was much better. *FYI...Just received License key & several follow up emails. Was temporarily out of stock. All good!!
They sold me a 1 year subscription to QuickBook 2024 but refused give up ownership. They gave me license and product number so I could download it. That went fine, but then they listed themselves as owner and primary contact with Intuit instead of transferring ownership over the subscription over to my company.
Download was immediately available. No problems at all with the software. I realized I needed it at the last minute and there was no problems at all getting what I needed to get my taxes filed.
David quickly resolved both my queries which was a big relief as they had caused me a lot of stress. Thank you David.
I was looking to buy a copy of Turbotax Business 2022. Amazon had a lower price for DVD than Download. I tried Google, Bighometax.com came up as the least expensive ($99.99 vs 179.99). I placed an order and was able to download the software. However, I received no order confirmation, no activation code, and the text number, and the email did not connect. At this writing (2 days later), I have no activation code, no order confirmation only a $99.99 charge on AMEX, which I have already disputed.
Oh, how I wish I had access to all of these bad reviews before I bought TurboTax from this online "company." It is clear that whoever is behind "Big Home Tax" is just buying downloaded files from a different retailer and then selling them over and over (up to 5 times) with the same activation codes to other people, hoping that they install them on only one machine. That way, he can turn a $60 investment into almost $200, as long as people don't figure out what he's doing. Well, it's all come home to roost, and we've all been scammed. My software won't activate, and it never will again unless I pay for it all over again. Buyer Beware! Stick with reputable retailers like Amazon, Best Buy, etc!
Big Home Tax is an online platform that specializes in providing tax software solutions, including popular products such as TurboTax for various tax years. Founded in 2019, the company aims to simplify the tax filing process for individuals and small businesses. Customers can purchase tax software for federal and state tax returns, with options available for different user needs, including personal, business, and home office tax preparation. The company offers a straightforward purchasing process with secure payment options, allowing users to buy, download, and install their software in just three steps. Big Home Tax prides itself on customer satisfaction, claiming over 30,000 satisfied customers worldwide. Additionally, the company provides 24/7 technical support to assist users with installation and activation, ensuring a reliable experience for those seeking efficient tax filing solutions.
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