Bike Services UK is a specialized courier service dedicated to the collection and delivery of bicycles throughout the UK. The company offers a unique no box bike delivery service, ensuring that fully assembled bikes are transported directly to customers' doors without the need for packaging. This service is designed for a wide range of cyclists, from seasoned riders to newcomers, who value convenience and reliability in their bike delivery experience. In addition to bike delivery, Bike Services UK provides flexible storage solutions, bike repair services, and fulfillment options, such as pick, pack, and shipping. The company prioritizes safety and security, offering fully insured services with a commitment to preventing loss and damage during transit. With end-to-end live tracking available, customers can easily monitor their bike's journey. Bike Services UK aims to meet the needs of individual cyclists and businesses alike, providing a comprehensive and hassle-free approach to bike transportation and care.
Bike Services UK generally receives positive feedback for its reliable service and effective communication. Many reviewers highlight the timely delivery of bikes and the friendly demeanor of the delivery staff, noting that the bikes arrive in good condition and are well set up.
Customers appreciate the excellent communication throughout the process, which adds to their overall satisfaction. However, some complaints arise regarding delivery issues, with a few customers expressing frustration over delays and the need to chase for updates. There are also mentions of minor damages during transit, although these issues were typically resolved quickly. Overall, while there are some concerns about delivery timing, the majority of customers report a positive experience with Bike Services UK.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.2 | 13 | 100% | -0.6 | ● Low |
Monthly average rating from reviews written by people · latest review Nov 2024.
| Month | Average | Reviews |
|---|---|---|
| Jul 24 | 5.0 | 2 |
| Aug 24 | 4.2 | 5 |
| Sep 24 | 3.3 | 4 |
| Oct 24 | 5.0 | 1 |
| Nov 24 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 13 most recent reviews.
“Excellent service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.2 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.1 out of 5 (good) | — | 13 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Bike Services UK is #4 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 4.1).
13 reviews of Bike Services UK. Filter by what matters to you.
You sent this trustpilot recomendation request to early. I haven't received the bike yet. The delivery request was sent on the 2nd of September, this is now the 12th of September and I still haven't received a delivery slot time or day for delivery. Poor show so far 😡
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Bike Services UK is a specialized courier service dedicated to the collection and delivery of bicycles throughout the UK. The company offers a unique no box bike delivery service, ensuring that fully assembled bikes are transported directly to customers' doors without the need for packaging. This service is designed for a wide range of cyclists, from seasoned riders to newcomers, who value convenience and reliability in their bike delivery experience. In addition to bike delivery, Bike Services UK provides flexible storage solutions, bike repair services, and fulfillment options, such as pick, pack, and shipping. The company prioritizes safety and security, offering fully insured services with a commitment to preventing loss and damage during transit. With end-to-end live tracking available, customers can easily monitor their bike's journey. Bike Services UK aims to meet the needs of individual cyclists and businesses alike, providing a comprehensive and hassle-free approach to bike transportation and care.
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