Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence.
Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.
Bkeratin Professional has a positive customer experience.
Bkeratin Professional enjoys a strong reputation among its customers, with many praising the quality of its products and the speed of delivery. Reviewers frequently highlight the effectiveness of the shampoos and conditioners, often describing them as the best they've ever used.
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The service is also commended, with several customers noting excellent communication and responsible handling of issues like lost shipments. However, there are some complaints regarding product quality, with a few consumers expressing dissatisfaction over receiving diluted products or incorrect orders. Additionally, some customers wish for more flexible purchasing options, such as buying keratin treatments separately from accompanying shampoos. Overall, Bkeratin Professional is well-regarded for its fast service and high-quality offerings, despite a few notable concerns.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.4
334
100%
+0.7
● Low
4.4 / 5 overall
=
334 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.9▲ 0.7
12-month avg
4.4
All-time
4.4
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.0
2
Oct 24
5.0
1
Nov 24
5.0
1
Dec 24
5.0
3
Jan 25
5.0
1
Feb 25
3.7
3
Mar 25
5.0
4
Apr 25
3.0
2
May 25
4.0
5
Jun 25
5.0
3
Jul 25
4.7
3
Aug 25
5.0
3
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 334 most recent reviews.
Top praiseof 284 positive reviews
Delivery30%
86 mentions
Fast & efficient26%
75 mentions
Customer service16%
46 mentions
Quality4%
12 mentions
“Fast delivery”
On “Delivery” · Jul 8, 2025
Top complaintsof 44 negative reviews
Customer service20%
9 mentions
Delivery16%
7 mentions
Never received11%
5 mentions
Response time7%
3 mentions
“Yo recibí un pedido incorrecto y pedí por devolución y que me contactaran, costumer service jamás me contactaron y el...”
On “Customer service” · May 4, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
The delivery was very fast. Unfortunately the product is bad. It does not work. I have straight hair, I buy it because I live in Miami and it is very humid. The product does not help at all. Leaves my hair stiff. It is expensive. Very disappointed
Love the products! Especially the nanoplasty, omega. It’s a little bit strong for my type of hair. But works. Probably I will ordered the lighter formula later.
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The shampoo and conditioner were shipped promptly. Both bottles were double wrapped in bubble wrap. Unfortunately the shampoo bottle leaked despite this. This is why I gave a 4 instead of a 5 rating.
Loved it! My hair is shiny and more manageable. I’ve been doing Brazilian blowouts for years and this was my first time using this brand. Great results!
Bkeratin Professional is a leading online retailer specializing in high-quality hair care and cosmetic products. The company offers a diverse range of items, including hair straighteners, make-up, and treatment kits sourced from renowned Brazilian brands. Committed to providing customers with effective beauty solutions, Bkeratin strives to deliver products that promote self-expression and confidence.
Targeting consumers seeking premium hair and skin care products, Bkeratin Professional emphasizes value with competitive pricing and fast delivery options. Its product lineup includes popular categories such as vegan cosmetics, deep cleaning shampoos, and hydration kits, catering to a wide audience interested in maintaining their beauty and grooming routines. With a user-friendly website, Bkeratin aims to enhance the shopping experience for its customers.