BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.
BondiBoost™ receives a mix of praise and criticism from consumers. Many reviewers express their love for the effectiveness of the hair products, particularly highlighting the performance of the air styler and the shampoo and conditioner sets, which some describe as life-changing and affordable compared to competitors.
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However, there are significant complaints regarding product durability and customer service. Several customers report issues with the blowout brush and other styling tools, citing problems like overheating, breakage, and even sparks. Additionally, some express frustration over shipping errors and lack of response from customer support. While many appreciate the quality of the hair care products, the negative experiences with product reliability and service detract from the overall sentiment.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.5
1,000
100%
● Low
4.5 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
1.5▼ 1.5
12-month avg
2.3
All-time
4.5
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Oct 24
1.0
1
Nov 24
4.5
2
Dec 24
1.0
1
Jan 25
1.0
1
Feb 25
—
0
Mar 25
5.0
1
Apr 25
1.0
1
May 25
—
0
Jun 25
2.0
1
Jul 25
—
0
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 409 positive reviews
Easy to use22%
90 mentions
Fast & efficient17%
70 mentions
Customer service14%
57 mentions
Delivery13%
54 mentions
“So easy to use and hair looks good after”
On “Easy to use” · Jan 25, 2022
Top complaintsof 79 negative reviews
Customer service33%
26 mentions
Pricing23%
18 mentions
Refund20%
16 mentions
Shipping15%
12 mentions
“Horrible customer service”
On “Customer service” · Dec 28, 2024
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Hair Salons.
Overall rating and review count for this company and similar companies
❤️❤️❤️the Bondi Boost HG Shampoo & Conditioner & Procapil Hair Tonic
This is my first time using & am finding it quite luxurious
Love the smell & don’t have to use as much as ordinary shampoo & conditioner- would certainly recommend this to others
Absolutely awesome. Thrilled with my purchase. I have arthritis in my hands. This is the best product purchase I have made for my thick medium length hair. Being able to use one item to do both blow dry & style together. Thank you Bondi Boodt. Will be recommending your company and service to everyone.
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I love my Bondi Boost my hair is so shiny, soft and i have had a few complements on my hair since using it :) i told my mum i will get her one for her birthday so she leaves mine alone haha
I have been using BondiBoost for years and I will never go back! It has been one of the best hair products that I have ever placed on my hair. I use the HG Shampoo & Conditioner and I alternate with the Dandruff version for when I have some Psoriasis which helps clear it up.
I always recommend BondiBoost to all my family and friends!
My package came quickly, in time for Christmas, even though it was ordered last minute! The Bondi boost blowout brush is amazing, leaving my hair feeling sleek and looking shiny.
Blow Out Brush + Customer Service
I have recently purchased the Blow Out Brush and at first I wasn't impressed but soon discovered it was the user error (me!). The first few times using the brush (correctly) it did take about 20 to 30 mins to do my hair but once you get the hang of it, 15 mins tops (depending on your own hair).
I had contacted customer service and the service was great! It was quick, it was honest and make to feel they were really approachable and want only the best experience.
I have now purchased some further products... waiting for them to arrive :-)
I recently bought the blow out brush and it’s pretty incredible! A million times better than my hair dryer and so easy to style with. The heat protect spray is also a must - enjoy!
I have recently purchased the the blow-out brush. Stop what you're doing and buy this. It has cut my hair drying time by more than half, and it does an amazing job!
Fabulous experience from start to finish!
I LOVE these products and was excited to try anything new that they produce.
The Miracle Mask leaves my hair so loved that there's never any need to blow dry my hair afterwards.
Thanks for being you & sharing the love xx
LOVE my new blowout brush!!! It’s a game changer 🤩 It’s so quick and easy to use.. amazing results! Bondi Boost was great with communication when waiting for delivery as I had preordered one for a Christmas present and it took a while to get to me.. it made it on time and was worth the wait!!
Wifey is very happy with her new blow-out brush, says it is super easy and time saving to dry and style her hair. Definitely put me in the good books this xmas.
The blowout brush styles and dries my hair at the same time saving me crucial time in the morning when minutes matter getting ready for work and getting out the dorr.
I recently purchased the detangle spray and the curly boss styling cream and I must say I LOVE them both! I already have the curly boss shampoo and conditioner which is amazing and now the detangler works so quickly to take away all my curly knots. The kids love it too and it smells so good!
The curly boss styling cream makes my hair hold it's curls and not frizzy which I have never found before! Definitely a fan of all my Bondi boost products!!
I recently got the blow out brush and omg so perfect for after the shower when my hair is half dry. I use a heat protection with it and wet brush to brush the nots out.. and then I use the blow out brush for a sexy hair style or even just to make me feel confident. I didn’t realise how much confidence I gained when using this product. The next day I find my hair is silky smooth and not looking like a birds nest. Such a great product
I've bought the RR range for my fine bleached hair and am loving it ..
I also bought the frizz fix, elixir oil & frizz fix serum for my sons dry frizzy locks ..
I will admit I use the serum more in my flyaway ends at the front than he does.
I have to be very careful with the elixir oil as my hair can look oily if I use too much .. less is more in my case but with my sons hair i can be more generous
Have since ordered the HH hydration mask and heat protect for the days I don't airdry ..
Purchased the bondi boost blow out brush. I was skeptical of its 15 min blow dry claim. It takes me 22 mins. Regardless I’m thrilled. My old blow dry (quality hairdryer and barrel brush) took me 45 mins. Huge improvement. Thanks BB 🙏🏼
I'm a new customer to Bondi Boost, I'm loving all the products which are amazing on my fizzy fine hair and smell divine!. Bondi Boost you have made a long life customer here. 🙏
BondiBoost™ is an Australian-based professional haircare brand that specializes in hair wellness products designed to address various concerns, including hair loss, damage, and overall hair health. The company offers a range of haircare solutions formulated without harmful ingredients such as sulphates, silicones, and parabens, ensuring that their products are cruelty-free and vegan. Their product lineup includes shampoos, conditioners, scalp serums, and hair masks, all aimed at promoting thicker, fuller hair and reducing shedding.
Targeting individuals experiencing hair thinning or hair loss, BondiBoost™ caters to both women and men seeking effective and natural solutions for their haircare needs. With a commitment to quality and sustainability, BondiBoost™ provides customers with Australian-made products that prioritize health and wellness in haircare routines. The brand's offerings, including popular items like the Anti-Thinning Shampoo and Conditioner Duo, are designed to deliver visible results while maintaining a focus on safe and ethical formulation practices.