Effektiv og god kommunikation
Effektiv og god kommunikation

Burd Delivery is a logistics company based in Denmark, specializing in evening home deliveries. The company aims to enhance customer convenience by allowing individuals to receive their packages at home when they are most available, thus eliminating the need for alternative pickup arrangements. Burd Delivery provides a live tracking feature, sending customers a text message with a link to monitor their delivery in real-time. Primarily targeting e-commerce businesses, Burd Delivery offers flexible delivery options that accommodate changing customer schedules. Clients can easily adjust delivery addresses or dates, or authorize the company to leave packages in designated safe locations. By focusing on customer service and delivery reliability, Burd Delivery seeks to provide a seamless experience for both consumers and businesses utilizing their services.
Burd Delivery receives high praise for its consistently fast and reliable service, with many reviewers highlighting the quick delivery times and effective communication regarding package status. Customers appreciate the friendly and efficient staff, noting that deliveries are often made precisely as promised.
Positive sentiments dominate, with remarks about the ease of tracking packages and the overall customer experience. However, a few critical voices express frustration over recurring issues with incorrect deliveries, specifically mentioning that packages are often left with neighbors instead of at the intended address. Despite these occasional complaints, the overwhelming majority of feedback reflects satisfaction with Burd Delivery's service. Overall, the sentiment is highly positive, showcasing Burd Delivery as a dependable choice for transportation needs.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 992 | 100% | ● Medium |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 4.7 | 237 |
| Aug 25 | 4.7 | 755 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Altid en god service og nemt at følge ruten”
“Virkelig dårlig udbringer”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 992 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | 1,000 |
Bottom line: Burd Delivery is #1 of 5 on overall rating in this group.
500 reviews of Burd Delivery. Filter by what matters to you.
Dårlig oplevelse. Varerne kom ikke til tiden. Måtte køre ud og hente tingene selv.
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God service smilene
All was great. Good service
2 timer før ankomst fik jeg besked om levering.. det er noget sent. prøvede at kontakte via chatten, hvor han nævnte at budet havde fuldmagt til at sætte ved døren - ikke noget jeg havde givet fuldmagt til, i modsætning til hvad supporteren oplyste, ringede buddet til mig om levering. godkendelse af fuldmagt virkede ikke via sms link. man aner ikke hvem der er afsender af pakkerne hvor postmord ligger i bunden af de dårligste fragtfirmaer, så ligger Burd med sine extemt dårlige oplysninger ikke ret meget over denne bar. et firma der ikke har styr på tingene, ejheller kan finde ud af at informere kunderne, der er lang vej op til gennemsnittet
Hurtig levering - og selvom den startede med at sige 21:07 blev klokken 20.30. Virkelig godt.
Altid en god oplevelse :)
Hej, jeg er meget ked af, at min vurdering for dig er 2 stjerner, men det kan ikke være anderledes, da selvom leveringsmanden var venlig, ankom pakken ikke komplet.
Fedt de aflevere pakker om aften.
Flink og venlig levering. Dejlig feature, at man kan følge pakken hele vejen på dagen inkl korrekt tidspunkt for levering
Jeg købte en creme hos Matas som de ikke havde hjemme, men kl 21 fik jeg den leveret samme dag
Burd Delivery is a logistics company based in Denmark, specializing in evening home deliveries. The company aims to enhance customer convenience by allowing individuals to receive their packages at home when they are most available, thus eliminating the need for alternative pickup arrangements. Burd Delivery provides a live tracking feature, sending customers a text message with a link to monitor their delivery in real-time. Primarily targeting e-commerce businesses, Burd Delivery offers flexible delivery options that accommodate changing customer schedules. Clients can easily adjust delivery addresses or dates, or authorize the company to leave packages in designated safe locations. By focusing on customer service and delivery reliability, Burd Delivery seeks to provide a seamless experience for both consumers and businesses utilizing their services.
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