all my questions answered and…
all my questions answered and understood all the directions given Thank you Jacque
Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
Canada Pharmacy receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of the staff, particularly through live chat support. Consumers appreciate the ease of ordering and the quality of products, often noting that their questions are answered promptly and thoroughly.
However, there are notable complaints regarding the ordering process, with some customers finding it confusing and frustrating, especially concerning the limitation of ordering only a three-month supply. Additionally, several reviewers express a desire for more flexible payment options, such as credit card acceptance. Despite these issues, the overall sentiment remains positive, with a significant majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 4.5, CrowdTrust 4.2. Trustpilot carries the most weight (52% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 52% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 56 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Great service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 116 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Canada Pharmacy is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.2).
100 reviews of Canada Pharmacy. Filter by what matters to you.
all my questions answered and understood all the directions given Thank you Jacque
Ease of ordering. Prices very good. Pam was exceptionally helpful. I do wish you would accept credit cards.
I've been ordering my cat's medication from them for a couple of years, and they've always delivered quality products in the expected timeframe. Plus, I've chatted on the website to ask questions a few times, and their online help has been super. I was initially not pleased with getting refill reminders by phone way too early, but I asked them to stop, and they did.
Quick answers to the questions people ask most.
If you encounter any confusion with your order, our live chat support is available to help resolve issues quickly. For further assistance, you can also contact our customer service team.
Currently, we have limited payment methods and may not accept credit card payments directly. For the most up-to-date information on payment options, please visit our website or contact customer service.
Delivery times can vary depending on your location and the specific medication ordered. Please visit our website or contact us for more information about shipping times.
Our supply limits might vary based on the medication and legal requirements. For specific inquiries about medication quantities and supply duration, please refer to our website or reach out to our customer service.
We offer various shipping options to meet your needs. For faster shipping inquiries and costs, please check our website or contact customer service for detailed information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.2 | 56 | 48% | — | ● Low |
Fast and friendly service. Took care of my order and answered all of my questions.
The pharmacy only allows a three-month supply. However, the order form gave me the option of ordering a quantity of three inhalers at a discount. Since that would have been more than a three-month supply, the quantity I selected was rejected AFTER I paid. This caused me to now have to wait 2-3 weeks for a refund AND I could only order one, which was nearly double the cost! I should have been alerted before submitting payment. Also, the process is clunky. Uploading the prescription was a pain (no drag and drop option) and it required payment by check first, before I could proceed to the order. Hours after I completed my initial transaction, I received a text telling me that I can only order for three months at a time and that I needed to revise my order.
god but, not really good
Helpful supportive staff and response to my questions. Good prices and reputable sources for medications. Initial order was a little surprising in that credit card payments are not accepted. I no longer have a telephone land line so prescription documentation cannot be faxed from home.
Getting a refill was easy once I learned I didn't need to upload the Rx again as it was on file. The Chat person was very helpful. I was able to send my photo ID via text to him and confirm the order. Great service!
Great chat with Jacque, helped me fix an order error on my end and solved the problem within 10 minutes of connecting with a live person. Really appreciate it! my cat does too! :)
brief, quick and to the point
My experience is always at its peak! The best customer service I’ve ever experienced!
Customer service is incredibly supportive and helpful.
I love your company. I've been ordering my cat's meds for a couple of years and have always experienced positive interactions. Cindy, today’s tech support on Chat, was great. Only thing I would like is to be able to pay via credit card, PayPal, etc. Makes me nervous entering my bank account info online.
Rapid response and very clear directions.
Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
This profile hasn't been claimed by the business owner.