Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
Canada Pharmacy receives high praise for its customer service, with many reviewers highlighting the helpfulness and responsiveness of the staff, particularly through live chat support. Consumers appreciate the ease of ordering and the quality of products, often noting that their questions are answered promptly and thoroughly.
However, there are notable complaints regarding the ordering process, with some customers finding it confusing and frustrating, especially concerning the limitation of ordering only a three-month supply. Additionally, several reviewers express a desire for more flexible payment options, such as credit card acceptance. Despite these issues, the overall sentiment remains positive, with a significant majority of customers satisfied with their experiences.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
Why sources differ: Trustpilot rates this company 4.5, CrowdTrust 4.2. Trustpilot carries the most weight (52% of the score).
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 60 | 52% |
Monthly average rating from reviews written by people · latest review Nov 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 25 | 4.2 | 56 |
| Jul 25 | — | 0 |
| Aug 25 | — | 0 |
| Sep 25 | — | 0 |
| Oct 25 | — | 0 |
| Nov 25 | 4.5 | 60 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
“Great service”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.4 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.6 out of 5 (good) | 4.2 out of 5 (good) | — | 116 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.6 out of 5 (poor) | 4.6 out of 5 (good) | — | 1,000 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 | |
| 4.8 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | — | — | — | 100 |
Bottom line: Canada Pharmacy is #3 of 5 on overall rating in this group. On website & app, Rula scores higher (4.6 vs 4.2).
100 reviews of Canada Pharmacy. Filter by what matters to you.
I find Canada Pharmacy easy to work with. I find a pleasant people are pleasant and courteous. I enjoy that their prices are better than the United States. I will continue to use them and I especially like the coupon specials.
I chatted with Rep Jacque about filling an Rx and I was given prompt, easy to follow instructions on how to proceed.
Quick answers to the questions people ask most.
If you encounter any confusion with your order, our live chat support is available to help resolve issues quickly. For further assistance, you can also contact our customer service team.
Currently, we have limited payment methods and may not accept credit card payments directly. For the most up-to-date information on payment options, please visit our website or contact customer service.
Delivery times can vary depending on your location and the specific medication ordered. Please visit our website or contact us for more information about shipping times.
Our supply limits might vary based on the medication and legal requirements. For specific inquiries about medication quantities and supply duration, please refer to our website or reach out to our customer service.
We offer various shipping options to meet your needs. For faster shipping inquiries and costs, please check our website or contact customer service for detailed information.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
| ● Low |
CrowdTrust Written on CrowdTrust | 4.2 | 56 | 48% | — | ● Low |
Very understanding and helpful
Excellent pricing (way better than I can get in the US!) The customer service via chat was excellent (easy to get a human who was knowledgeable & helpful), but my goodness the website is clunky & so slow it was difficult to complete my prescription upload & payment, and even after I completed that, the order showed I needed to upload my prescription (already done!) That was WHY I had to interact with the CSR via chat. The website could definitely use some work!
We will not provide a license number when asked and will not provide a physical address. These two items are required under Canadian law as mentioned on the Canadian government’s website. it is not an option and does pertain to every online Canadian pharmacy.
Rep had my info quickly, and resolved my matter promptly! One of the fastest chat service experiences ever!
Trystan was fast and efficient and I am thrilled that I can get my medication. I am signing up today. Many Thanks
Canada pharmacy is very responsive and transparent. Easy to use.
I had a problem with putting information on line and Pam assured me that I could send a check...with the information she needed...she was patient and gave me all the information I needed
Amazing live agent! So kind and helpful! Thank you!
Great live chat customer service
Canada Pharmacy is a certified online pharmacy that has been providing pharmaceutical services to customers primarily in the USA for over 24 years. As a trusted Canadian pharmacy, it offers a wide range of prescription medications and pet medications at competitive prices. With a commitment to reliability and affordability, the pharmacy has filled millions of prescriptions and has garnered positive feedback, as reflected in its 5-star reviews. Canada Pharmacy aims to ensure a smooth and secure shopping experience with its SSL encrypted transactions and easy-to-use website, catering to the needs of individuals seeking quality medications without the high costs. The company prides itself on exceptional customer service, a 100% secure shopping environment, and a lowest price guarantee, making it a go-to online destination for those in search of affordable Canadian pharmacy prices. Customers can enjoy various benefits such as a $50 referral bonus, limited-time discount offers for new customers, and a comprehensive selection of medications from trusted pharmacies and international suppliers. With a toll-free phone line and fax available 24/7, Canada Pharmacy stands out as a reliable source for affordable prescription and pet medications, serving both individual consumers and healthcare professionals looking for dependable pharmaceutical services.
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