Carnovo is an online platform dedicated to simplifying the car buying process for consumers in Spain. The company allows users to purchase new vehicles at competitive prices from the comfort of their homes. Customers can easily configure their ideal car and compare offers based on proximity, pricing, and dealership ratings. Additionally, Carnovo provides a service for selling used cars, ensuring sellers receive the best possible price for their vehicles. Targeting individuals looking to buy or sell cars, Carnovo aims to enhance the overall automotive shopping experience by offering a wide selection of new and pre-owned vehicles. With a user-friendly interface, the platform streamlines the process into three simple steps: configuring the vehicle, comparing offers, and finalizing the purchase directly with the dealership. By focusing on transparency and efficiency, Carnovo caters to a diverse market of car buyers and sellers seeking convenience and value.
Carnovo receives a largely positive reception from customers, with many praising the attentive service and professional staff. Reviewers frequently highlight the efficiency of the process, noting that they received excellent assistance in selecting and purchasing vehicles, often saving significant amounts of money.
For instance, one customer expressed gratitude for saving nearly 2000€ thanks to the guidance provided. However, there are notable complaints regarding the accuracy of vehicle pricing and the reliability of offers, with some consumers feeling misled by inflated prices and unresponsive dealerships. A few reviews mention frustrating experiences with communication, particularly regarding delays in responses from dealers. Overall, while many customers appreciate the service and support, concerns about pricing transparency and dealer responsiveness persist.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.6 | 1,000 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 3.0 | 2 |
| Jul 24 | 5.0 | 3 |
| Aug 24 | 3.0 | 2 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | — | 0 |
| Dec 24 | 2.0 | 1 |
| Jan 25 | 1.0 | 1 |
| Feb 25 | — | 0 |
| Mar 25 | 4.0 | 4 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
“Me ha sido de gran ayuda la app, a la hora de recibir ofertas de concesionarios, y poder elegir la mejor opción”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Website & app | Trend | Reviews |
|---|---|---|---|---|---|
 | 4.6 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | — | 1,000 |
| 4.5 out of 5 (good) | 100 out of 100 | — | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | — | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.5 out of 5 (poor) | — | 1,000 |
Bottom line: Carnovo is #1 of 5 on overall rating in this group.
500 reviews of Carnovo. Filter by what matters to you.
Usé esta plataforma porque estoy en búsqueda de un toyota. Los precios que te listan luego no son realidad. Los concesionarios mismos te lo dicen. Así que por mi parte no me ha servido de mucho, los precios igual que si vas en persona al concesionario y tengo varios cerca de mi zona
Me prometieron un cheque regalo de 20 euros tras comprar un coche con su plataforma, después de aprobarlo , me remitieron un correo de que en breve lo recibiría. ha pasado más de un año y varios correos reclamándolo y sigo esperando. bueno, al final tras reclamar varias veces, me ha llegado el cheque.
Pides oferta por un vehículo a principios de Noviembre y dentro de las que te mandan ves oferta atractiva y el del concesionario se hace el longi diciendo que es para otro modelo, que está mal A primeros del mes siguiente, diciembre vuelvo a pedir oferta por el mismo vehículo, misma oferta, preguntas por el chat y el concesionario dice que no que el precio que me dado es otro. Son precios gancho, o no controlan las ofertas que ponen los concesionarios. Pérdida de tiempo. O eso o este concesionario no es de fiar. ID 67091741
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No tengo ofertas de consecionarios, cerca de mi ciudad. Es un inconveniente no poder probarlos, principalmente la altua de conducción.
A mí no me ha ayudado en la compra del vehículo nuevo. De hecho, la oferta que recebi vino a través del concesionario. Lo que me ha molestado han sido las frecuentes llamadas telefónicas cada vez que yo consultaba los precios de los coches.
La página web no funciona mal. Pero los concesionarios contestan por bots, y la mayoría de las veces o tardan la vida en contestar, o cuando lo hacen es para decirte que no tienen disponibilidad de la oferta. Mención especial el comercial que dice que se equivoca de coche en el chat... En la práctica los precios son semejantes a los que encontrarías en un concesionario cualquiera.
Mi valoración se basa en una atención en un principio correcta pero en el hecho que habiendo sido vosotros los que me ofrecisteis un regalo a elegir entre cheque gasolina y cheque de Amazon ahora me obligais a que sea un cheque de Amazon cuando yo especifiqué que quería el de gasolina pues no realizo compras por Amazon. Gracias por nada.
Me llamaron 30 veces para confirmar, de Madrid, Barcelona... luego estuve una hora esperando en el concesionario. Mal organizados.
Sensacion agridulce con CARNOVO, el configurador de coches te permite recibir ofertas de los modelos deseados con los extras y motorizaciones que quieres. Una vez comprado el coche, se aseguran de que lo has comprado gracias a ellos, para reclamarle al concesionario la cantidad acordada. Pero a la hora de reclamar los 20 €, no contestan y tienes que estar detras de ellos. A mi al final me dieron los 20 €, pero a base de mandarles mails y decirles que si no contestaban iría a la OCU
Carnovo is an online platform dedicated to simplifying the car buying process for consumers in Spain. The company allows users to purchase new vehicles at competitive prices from the comfort of their homes. Customers can easily configure their ideal car and compare offers based on proximity, pricing, and dealership ratings. Additionally, Carnovo provides a service for selling used cars, ensuring sellers receive the best possible price for their vehicles. Targeting individuals looking to buy or sell cars, Carnovo aims to enhance the overall automotive shopping experience by offering a wide selection of new and pre-owned vehicles. With a user-friendly interface, the platform streamlines the process into three simple steps: configuring the vehicle, comparing offers, and finalizing the purchase directly with the dealership. By focusing on transparency and efficiency, Carnovo caters to a diverse market of car buyers and sellers seeking convenience and value.
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