CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors has a positive customer experience.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
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Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
4.8
78
Mar 25
4.8
252
Apr 25
4.8
212
May 25
4.9
162
Jun 25
4.8
214
Jul 25
4.8
82
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support34%
165 mentions
Customer service24%
115 mentions
Professionalism20%
95 mentions
Friendly staff14%
67 mentions
“Very experienced and understood my needs and was extremely helpful at advising”
On “Helpful support” · Jul 10, 2025
Top complaintsof 11 negative reviews
Refund27%
3 mentions
Scam27%
3 mentions
“I didn’t get my money back”
On “Refund” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
I spoke with Charles today over a very personal experience and he was very kind, considerate and understanding, which left me feeling a lot happier than I have felt this last month, which has been a very unpleasant time for me. I would reccomend anyone to call for assistance and get the same response as i have experienced with Charles...thank you
I just talk to Mr Callum Williams about scam claim, he was very kind, friendly and very helpful to me.
I am very satisfied and appreciate Mr Callum Williams for it.
Mark, was professional and pleasent during our call today. I felt embarassed talking about being scammed and Mark was very understanding, explaining everything to me
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
Is CEL Solicitors a scam?
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
What services does CEL Solicitors offer?
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
What payment methods does CEL Solicitors accept?
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
All 5 questions →Show fewer questions
How can I contact CEL Solicitors for support?
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Beverley from CEL was so helpful and helped us through a very difficult time and left us realising there are good people around and she is one of them. We know some reviews say don't mention names but sometimes its important to do so.
Throughout my call with one of your colleagues today regarding a case
The operator was very professional & had a good understanding of the situation at hand ,
He also reassured me that if we have a claim or if its something they could look into , rest assured they would be with me every step of the way with regards to support ,
Furthermore I am now relieved that I am getting assistance from a very professional company that's very understanding if my situation
Cel solicitors 5 stars for you my friend
Thank you for conducting yourselves as "real" professionals
I was contacted by this company after submitting a application to try and get money back from a Crypto scam. Faye Hornby advisor called to help me with this.
who was very helpful telling me how things would be done.She showed great respect and was very helpful in explaining the service that CEL could offer. She was very patient and thorough in collecting details from me towards working on my claim.
First impressions were just ok, box ticking exercise really and no discussion about details of the scam itself..a bit too overboard on pushing the good name of company before starting the task in hand, can I expect to review every employee that handles my case?
I was contacted by this company after submitting a application to try and get money back from a scam. one of their advisors called to help me with this called
Paul Carson who was very helpful telling me how things would be done.
I had my first call with Paul Carson, and I can confidently say that I came away feeling completely assured and satisfied. From the very beginning, they were professional, approachable, and clearly knowledgeable. They took the time to understand my concerns, explained everything in a clear and straightforward manner, and made me feel at ease throughout the conversation.
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.