CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.
CEL Solicitors has a positive customer experience.
CEL Solicitors consistently receives high praise for their helpful and compassionate staff, particularly highlighting individuals like Paul, Beverley, and Mark for their professionalism and understanding. Reviewers appreciate the firm's expertise in handling complex cases, especially in fraud recovery related to scams and cryptocurrency.
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Many customers feel reassured and supported throughout their claims process, noting the clear communication and thorough explanations provided by the team. However, a few negative reviews mention dissatisfaction with outcomes, specifically regarding cases where clients did not receive their money back. Despite these isolated complaints, the overwhelming sentiment remains positive, with 97% of reviews reflecting satisfaction with the service.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.8
1,000
100%
● Low
4.8 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jul 2025.
Last 3 months
4.8
12-month avg
4.8
All-time
4.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Feb 25
4.8
78
Mar 25
4.8
252
Apr 25
4.8
212
May 25
4.9
162
Jun 25
4.8
214
Jul 25
4.8
82
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 486 positive reviews
Helpful support34%
165 mentions
Customer service24%
115 mentions
Professionalism20%
95 mentions
Friendly staff14%
67 mentions
“Very experienced and understood my needs and was extremely helpful at advising”
On “Helpful support” · Jul 10, 2025
Top complaintsof 11 negative reviews
Refund27%
3 mentions
Scam27%
3 mentions
“I didn’t get my money back”
On “Refund” · Jul 10, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Law Firms.
Overall rating and review count for this company and similar companies
This is my firat response to the service so far received from this firm. I was called by Beverly Owusu-Ansah in response to my contact with them. She showed great respect and was very helpful in explaining the service that CEL could offer. She was very patient and thorough in collecting details from me towards working on my claim.
Paul Carson was really calm , talked me though the details ensuring everything was correct. Offered great support to stop me worrying and informed me exactly what their next steps would be.
Made me feel at ease knowing we finally have support in getting our house repaired in a proper efficient matter made us feel like we are not alone anymore
Yes, CEL Solicitors is a legitimate company with numerous verified customer reviews and an impressive overall rating of 5/5, highlighting their expertise and helpfulness in handling cases.
Is CEL Solicitors a scam?
No, CEL Solicitors is not a scam. They have a strong track record of positive customer feedback, with many reviews praising their professionalism and understanding approach.
What services does CEL Solicitors offer?
CEL Solicitors specializes in fraud recovery, including complex cases like cryptocurrency fraud, and offers personalized support to clients throughout their claims process.
What payment methods does CEL Solicitors accept?
While specific payment methods are not detailed, CEL Solicitors is known for their client-focused approach, and they likely offer flexible payment options to accommodate clients.
All 5 questions →Show fewer questions
How can I contact CEL Solicitors for support?
You can reach CEL Solicitors through their website celsolicitors.co.uk, where they provide contact information and additional resources to assist clients in need.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I spoke to Beverly Owusu-Ansah and she was brilliant she listened carefully to what i had to say regarding my scam and then explained in a clear and uncomplicated way the next steps which left me with the feeling I’m in good hands Doug Akehurst
Although not the complete result we were looking for in terms of monetary recovery, we got a result nonetheless.
The guys at CEL were quite attentive and communicated well throughout the process, including the part where it went to the Financial Ombudsman.
I was very nervous at contacting CEL regarding my case ,i was put at ease with an initial introduction call from Callum , and assured i would be contacted.
I received an e mail from Hannah Lowe with details of procedure ,and to send her details of my claim, which i did over the Easter weekend.
I have received an e mail today from Hannah informing me action has already been processed on my claim, which is very assuring ,and appreciated .
By contacting CEL i was immediately put at ease, they are very understanding.
They were very efficient with how they took care of my housing issues that were impacting my health. I’m very satisfied with all the work that they did to get me justice and compensation for my claims against my housing, thank you and I would recommend them to others to use.
After receiving the call I felt like I am in good hands. Paul was professional and reassuring and was able to answer any questions I had. Hopefully they will be able to help me recover the money I lost to the scam.
Mathew was brilliant. Calm but informative and he guided me through some initial critical elements that I needed to retrieve as future information further down the line for a Solicitor.
He gave me a lot of time and was a great first point of contact. Calm, really respectful of my situation, easy to talk to, and very good at helping me get the first part of the job done.
Paul Carson was amazing! As soon as I registered my details for a claim he immediately called me. He went on to explain the process, and continued to understand further details of my situation. The whole conversation was very comforting, helpful, and restored some hope for me.
Beverley was a great help Very professional and explained everything very well I totally understand what's going to happen next. She listen to me and showed empathy glad now I called.. she is amazing asset to the company
CEL Solicitors is a legal services provider based in the United Kingdom, specializing in a range of legal matters for both individuals and businesses. The company offers expertise in various fields, including family law, personal injury claims, and employment law, ensuring that clients receive tailored legal advice and representation. With a commitment to understanding their clients' unique needs, CEL Solicitors aims to provide effective solutions to complex legal issues.
Targeting a diverse clientele, CEL Solicitors serves individuals seeking personal legal assistance as well as businesses requiring legal guidance in navigating compliance and regulatory challenges. The firm's focus on delivering reliable legal support positions it as a trusted resource for clients looking to resolve their legal concerns efficiently. For more information about their services, customers can visit their website at celsolicitors.co.uk.