Chase Hattan Watches is a unique retailer specializing in the buying, selling, and investing of modern, pre-owned, vintage, and rare luxury timepieces. The company offers a diverse selection of renowned brands, including Rolex, Omega, and Cartier, catering to watch enthusiasts, collectors, and individuals seeking high-quality timepieces for personal use or as gifts. Focused on providing a transparent and ethical shopping experience, Chase Hattan Watches operates with a low-cost business model to ensure affordability. Their knowledgeable team is committed to delivering exceptional customer service without pressure, fostering a friendly atmosphere for both buyers and sellers. With a passion for watches that have historical significance or unique stories, the company aims to guide customers through the luxury watch market, ensuring informed and meaningful transactions.
Chase Hattan Watches receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by James and his team. Reviewers frequently mention the quality of the watches, with many expressing satisfaction over their purchases, such as the Panerai Luminor GMT and Omega Seamaster Chronostop.
The buying and selling processes are described as straightforward and hassle-free, with excellent communication before and after sales. Customers appreciate the knowledgeable and honest approach of the staff, which fosters confidence in their transactions. Many also note the unique selection of vintage items available. Overall, Chase Hattan Watches is celebrated for its outstanding customer experience and high-quality products, making it a highly recommended destination for watch enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 112 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 7 |
| Nov 24 | 5.0 | 6 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 7 |
| May 25 | 5.0 | 7 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 9 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 112 most recent reviews.
“Great find, a must visit if you’re searching for a quality used watch”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | +1% | 112 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Chase Hattan Watches is #1 of 5 on overall rating in this group.
112 reviews of Chase Hattan Watches. Filter by what matters to you.
I would just like to set the record straight regarding a previous review, the issue I had with this company has now been sorted, it was not their fault, just the way the banks work, so thanks boys for the help, hope this cancels out any misunderstanding, and my last review, would now use again
I recently bought a watch from Chase Hattan and dealt with Elin who was a breath of fresh air. He told me everything I needed to know and sent across some videos of the time piece, maintaining contact and making the whole experiance very enjoyable. The watch itself was in great condition and I couldn't be happier with it
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All in all a great experience. James was responsive, pleasant, and quick. This was my first transatlantic watch purchase, so I was a bit hesitant. He shipped it on a Tuesday and the piece arrived the next day! Unfortunately there was a regulation issue with the movement that developed in shipping, but James was great at problem solving. A quick back and forth across the Atlantic and the vintage Omega is back on my wrist, keeping perfect time. I’ll absolutely purchase from Chase Hattan again.
As a collector of vintage watches I am delighted to Highly recommend James and Elin on their complete knowledge and understanding of the customers requirements in sourcing that unique and special timepiece. Absolutely perfectly personalised customer service. One very happy customer.
For my first experience buying a Rolex, it was an absolute joy. James reassured me on every level around the authenticity, condition and movement. I would certainly pay him a visit next time I'm in the market!
As a first time buyer of a beautiful timepiece, this was a really emotional, sentimental purchase for me. I had done my research and knew what I wanted. James and Elin were informative, patient, gave ZERO pressure and just really nice guys. I came wanting one watch and walked away with two! And I love both. I cannot recommend and praise Chase-Hattan highly enough. Thanks Guys.
James and Elin have been very helpful. Buying a Rolex was a big purchase for me but they were both incredibly patient in terms of fielding an assortment of questions ! They also give you the confidence of genuine support should anything go wrong with your special purchase.
Brilliant service, James has been a joy to deal with. I absolutely wouldn’t hesitate to deal with them again in the future. Post delivery service has also been amazing.
Always a perfect transaction with james , great product and perfect delivery , will aways use chase hattan watches
Sold 3 watches. Offered fair prices, great communication and postage process, paid quickly. Previously had a watch serviced and bought a watch. Excellent every time.
Best in the business James and his team were phenomenal, sourced me two rare watches in record time. There was no faff, I said what I wanted, was sent a few different options, selected what I liked paid my deposit and went to collect them. The collection experience was even better, we went to the shop in Mayfair, was shown our beautiful watches, had them sized, was given lovely watch sleeves to protect our watches. We where also shown a wide variety of different watches at the time, there knowledge is second to none and the professionalism was just amazing. This is the first of many transactions that I will have with Chase Hattan watches. Thanks again James.
My second purchase from the company. Great efficient service and good quality items. Cannot recommend them enough
Chase Hattan Watches is a unique retailer specializing in the buying, selling, and investing of modern, pre-owned, vintage, and rare luxury timepieces. The company offers a diverse selection of renowned brands, including Rolex, Omega, and Cartier, catering to watch enthusiasts, collectors, and individuals seeking high-quality timepieces for personal use or as gifts. Focused on providing a transparent and ethical shopping experience, Chase Hattan Watches operates with a low-cost business model to ensure affordability. Their knowledgeable team is committed to delivering exceptional customer service without pressure, fostering a friendly atmosphere for both buyers and sellers. With a passion for watches that have historical significance or unique stories, the company aims to guide customers through the luxury watch market, ensuring informed and meaningful transactions.
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