I recommend!
Beautiful watch, very precise description. Good communication

Chase Hattan Watches is a unique retailer specializing in the buying, selling, and investing of modern, pre-owned, vintage, and rare luxury timepieces. The company offers a diverse selection of renowned brands, including Rolex, Omega, and Cartier, catering to watch enthusiasts, collectors, and individuals seeking high-quality timepieces for personal use or as gifts. Focused on providing a transparent and ethical shopping experience, Chase Hattan Watches operates with a low-cost business model to ensure affordability. Their knowledgeable team is committed to delivering exceptional customer service without pressure, fostering a friendly atmosphere for both buyers and sellers. With a passion for watches that have historical significance or unique stories, the company aims to guide customers through the luxury watch market, ensuring informed and meaningful transactions.
Chase Hattan Watches receives overwhelmingly positive feedback from customers, highlighting the exceptional service provided by James and his team. Reviewers frequently mention the quality of the watches, with many expressing satisfaction over their purchases, such as the Panerai Luminor GMT and Omega Seamaster Chronostop.
The buying and selling processes are described as straightforward and hassle-free, with excellent communication before and after sales. Customers appreciate the knowledgeable and honest approach of the staff, which fosters confidence in their transactions. Many also note the unique selection of vintage items available. Overall, Chase Hattan Watches is celebrated for its outstanding customer experience and high-quality products, making it a highly recommended destination for watch enthusiasts.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 5.0 | 112 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2025.
| Month | Average | Reviews |
|---|---|---|
| Oct 24 | 5.0 | 7 |
| Nov 24 | 5.0 | 6 |
| Dec 24 | 5.0 | 5 |
| Jan 25 | 5.0 | 8 |
| Feb 25 | 5.0 | 2 |
| Mar 25 | 4.8 | 5 |
| Apr 25 | 5.0 | 7 |
| May 25 | 5.0 | 7 |
| Jun 25 | 5.0 | 5 |
| Jul 25 | 5.0 | 9 |
| Aug 25 | 5.0 | 1 |
| Sep 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 112 most recent reviews.
“Great find, a must visit if you’re searching for a quality used watch”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Jewelry.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | +1% | 112 | |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.1 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 2.5 out of 5 (poor) | 1.3 out of 5 (poor) | 1.6 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 4.9 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.7 out of 5 (poor) | 1.8 out of 5 (poor) | +12% | 368 |
Bottom line: Chase Hattan Watches is #1 of 5 on overall rating in this group.
112 reviews of Chase Hattan Watches. Filter by what matters to you.
Dealt with James recently and found him to be very professional and knowledgeable when questioned about various different models. He made time to see me at short notice and showed patience as my choices evolved. With his guidance, I got to the size and model that I really wanted and I couldn’t be happier. Glad I chose this company, to which, James is a credit. Many thanks.
Excellent communication with James and fantastic pieces with 12 month warranties. The stall within the famous Grays Antiue market is also very cool. I will be returning and reccommending
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A great watch at a very competitive price. James kept me informed every step of the way and the watch was delivered on the day of my choosing. Would definitely use Chase Hatton again.
Absolutely awesome service from these guys. Bought a watch for my wife. Had all the options i enquired about to hand ready for me to view. No pressure sales. Helped with every question i had. Cannot fault the service at all. Even went above & beyond when it came to delivery. Would 100000% recommend and if i buy another watch this will be the first place i will be heading to.
First Class service and a beautiful genuine watch at a good price. Highly recommend.
James responded to my messages at all the unsociable hours I asked questions. He was always happy to help me with queries. He sent videos prior to purchase as too far for me to travel and look myself, and upon receiving the watch it’s exactly as described, nothing hidden. He posted and arranged delivery for when I asked and I’m very happy with service received and watch!
Having spent three years trying to secure a particular Rolex albeit without success i found Chase Hattan to my delight the exact watch in every detail was in stock i initially dealt with James then continued my journey with Elin to secure a deal, the condition of the watch was described with honesty and transparency i have been wearing with delight for now one week and can honestly say i am delighted with the watch what an amazing experience with old school customer care, Thank you so much to James and Elin, Tim.
I'd just like to recommend Chase Hatton watches, the experience of purchasing a vintage watch can be stressful and James and Elin were a joy to deal with, making it a real pleasure. Thoroughly recommended and they will be at the top of my list for future watches.
Absolutely delighted with my purchase. Was searching on various sites for a TAG Aquaracer and there are a lot of overpriced watches in not so good condition out there, but stumbled on C-H and found not only exactly what I was looking for, but also one in great condition and a good price. Service and comms were exemplary and James couldn’t have been more helpful. Delivery was next day and everything was exactly as described. Would definitely buy from again and have no hesitation in recommending C-H. Thank you.
Great service. Prompt response to questions and quick hassle free experience. Received funds within 24hrs of sending watch.
Thank you James and team quick response and communication very happy with my new watch
Super quick delivery, great communication throughout (I knew exactly what stage the order was at, at all times) and I am super happy with the watch!
Chase Hattan Watches is a unique retailer specializing in the buying, selling, and investing of modern, pre-owned, vintage, and rare luxury timepieces. The company offers a diverse selection of renowned brands, including Rolex, Omega, and Cartier, catering to watch enthusiasts, collectors, and individuals seeking high-quality timepieces for personal use or as gifts. Focused on providing a transparent and ethical shopping experience, Chase Hattan Watches operates with a low-cost business model to ensure affordability. Their knowledgeable team is committed to delivering exceptional customer service without pressure, fostering a friendly atmosphere for both buyers and sellers. With a passion for watches that have historical significance or unique stories, the company aims to guide customers through the luxury watch market, ensuring informed and meaningful transactions.
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