Chemco Pharmacy is an online pharmacy based in Ireland, offering a comprehensive range of health and beauty products. The company specializes in prescription medications, over-the-counter drugs, skincare items, and vitamins, catering to the needs of consumers seeking affordable health essentials. With a focus on providing competitive pricing, Chemco Pharmacy positions itself as "Ireland's Cheapest Online Pharmacy," making healthcare accessible to a wide audience.
In addition to its online offerings, Chemco Pharmacy operates physical stores across Ireland, allowing customers to shop conveniently either online or in person. The company also features a rewards program called ChemClub, which provides members with exclusive benefits, discount codes, and savings opportunities. By prioritizing customer accessibility and affordability, Chemco Pharmacy serves individuals looking for reliable pharmaceutical products and health solutions.
Chemco Pharmacy has a positive customer experience.
Chemco Pharmacy receives a mix of feedback from its customers, highlighting both commendable service and significant issues. Many reviewers praise the fast delivery and friendly staff, with several noting that they received their orders promptly and appreciated the added samples included in their packages.
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Customers frequently mention the great prices and overall positive shopping experience, indicating a strong level of satisfaction with the service. However, a notable portion of reviews expresses frustration with order fulfillment and customer service, citing instances of incorrect orders and poor communication regarding refunds. Some customers report long delays without updates, leading to disappointment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
3.8
24
100%
● Low
3.8 / 5 overall
=
24 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.7▼ 1.3
12-month avg
3.8
All-time
3.8
Category avg
4.4
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.0
4
Oct 24
—
0
Nov 24
5.0
2
Dec 24
5.0
1
Jan 25
3.7
3
Feb 25
3.0
2
Mar 25
5.0
1
Apr 25
—
0
May 25
5.0
1
Jun 25
3.7
3
Jul 25
5.0
2
Aug 25
1.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 24 most recent reviews.
Top praiseof 17 positive reviews
Delivery71%
12 mentions
Customer service47%
8 mentions
Fast & efficient41%
7 mentions
Prices & value41%
7 mentions
“The delivery was fast and they gave me some extra sample cosmetic products”
On “Delivery” · Jul 29, 2025
Top complaintsof 7 negative reviews
Customer service57%
4 mentions
Refund57%
4 mentions
Delivery43%
3 mentions
Response time29%
2 mentions
“What is really annoying are the broken promises from their customer service”
On “Customer service” · Jun 6, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pharmacies.
Overall rating and review count for this company and similar companies
I am super impressed by the service that I have received from Chemco - I did see a previous negative review here and panicked - but there was no need as this company goes above and beyond and their prices are amazing. I will definitely order again. Thank you Team Chemco!
I was delighted when I found on the Chemco website a Dermalogica set that had sold out everywhere else. It was also heavily discounted, which was an added bonus. I placed my order - my first with Chemco - on the morning of 7 August and awaited the next day delivery which they guarantee for all orders placed before 3pm. I immediately received order confirmation email but since then (I am writing this 6 days later) the silence has been deafening. They did not even have the courtesy to inform me that the item they accepted a payment for is not in stock and that they are unsure whether they will be able to restock it. I found that out by contacting the Customer Service myself. Left to their own devices, it seems they would have been quite happy to just leave me hanging. Naturally, I have now requested a full refund. The item - Dermalogica foliant collection - is still displayed on the website as available to order even though this is blatantly inaccurate.
*UPDATE*
There was no reply to my email request for a refund and they seem to be permanently offline on their website chat so as a last ditch attempt I decided to call. There was no answer there either but, fortunately, I received a callback almost immediately despite not leaving a voice message and my refund was issued as we were speaking.
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Chemco Pharmacy is an online pharmacy based in Ireland, offering a comprehensive range of health and beauty products. The company specializes in prescription medications, over-the-counter drugs, skincare items, and vitamins, catering to the needs of consumers seeking affordable health essentials. With a focus on providing competitive pricing, Chemco Pharmacy positions itself as "Ireland's Cheapest Online Pharmacy," making healthcare accessible to a wide audience.
In addition to its online offerings, Chemco Pharmacy operates physical stores across Ireland, allowing customers to shop conveniently either online or in person. The company also features a rewards program called ChemClub, which provides members with exclusive benefits, discount codes, and savings opportunities. By prioritizing customer accessibility and affordability, Chemco Pharmacy serves individuals looking for reliable pharmaceutical products and health solutions.