Very weak and poor tasting tea
Very weak and poor tasting tea, really disappointed and will be going back to good old Yorkshire tea.

Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
Clipper Teas receives a mix of feedback, but the overwhelming sentiment is negative, with many consumers expressing disappointment in the product quality. While some reviewers praise specific teas like Earl Grey and organic varieties, stating they are favorites and well-suited for gifting, a significant number criticize the taste of various blends, particularly the decaf and nettle teas, describing them as weak and flavorless.
Customers also report issues with delivery, noting that orders have been lost multiple times, which adds to their frustration. Additionally, the customer service is highlighted as lacking, with many feeling ignored. Despite a few loyal fans who appreciate certain flavors, the overall sentiment leans heavily towards dissatisfaction due to the decline in quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 80 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 4 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.5 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“The delivery has always been fast and I've not had any issues, would highly recommend them”
“Please bring back the original quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | — | 80 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 |
Bottom line: Clipper Teas is #5 of 5 on overall rating in this group. On quality, RYZE Superfoods scores higher (3.9 vs 1.6).
80 reviews of Clipper Teas. Filter by what matters to you.
Very weak and poor tasting tea, really disappointed and will be going back to good old Yorkshire tea.
What has happened to Clipper tea?? It has always been my favourite, and now its tasteless. What have you done? I can see by reading the other reviews on this site that I am not the only one. Very sad - it was the one product I specifically shopped elsewhere for as my local supermarket didn't stock it.
Seems like the Early Grey Clipper has lost a lot of the Bergamot taste. My wife was like "You've given me the wrong tea" but she just made herself one straight from the box and can't taste any bergamot. Disappointing.
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Seems like I have the wrong tea in my box, or they've changed the ingredients completely. I've been buying Earl Grey Clipper tea bags for years as they are the best, but this one box, tastes like they've put English Breakfast tea in the wrong box! Very annoyed as it isn't exactly cheap.
Used to love this decaffeinated tea. My recent box has changed, very weak no matter how long I leave it to brew. Won't be buying anymore. I received a voucher after complaining to Clipper. I've tried them again and they are back to their good quality so worth giving them another try!😁
Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
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