Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
Clipper Teas receives a mix of feedback, but the overwhelming sentiment is negative, with many consumers expressing disappointment in the product quality. While some reviewers praise specific teas like Earl Grey and organic varieties, stating they are favorites and well-suited for gifting, a significant number criticize the taste of various blends, particularly the decaf and nettle teas, describing them as weak and flavorless.
Customers also report issues with delivery, noting that orders have been lost multiple times, which adds to their frustration. Additionally, the customer service is highlighted as lacking, with many feeling ignored. Despite a few loyal fans who appreciate certain flavors, the overall sentiment leans heavily towards dissatisfaction due to the decline in quality and service.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.9 | 80 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 1.0 | 4 |
| Oct 24 | 1.0 | 3 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 1.0 | 2 |
| Jan 25 | — | 0 |
| Feb 25 | 3.5 | 2 |
| Mar 25 | — | 0 |
| Apr 25 | 1.0 | 1 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 1.0 | 1 |
| Aug 25 | 3.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 80 most recent reviews.
“The delivery has always been fast and I've not had any issues, would highly recommend them”
“Please bring back the original quality”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Quality | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.9 out of 5 (poor) | 100 out of 100 | 1.6 out of 5 (poor) | 1.6 out of 5 (poor) | 1.7 out of 5 (poor) | — | 80 |
| 4.7 out of 5 (good) | 100 out of 100 | — | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 2.9 out of 5 (fair) | 1.9 out of 5 (poor) | — | 1,000 |
Bottom line: Clipper Teas is #5 of 5 on overall rating in this group. On quality, RYZE Superfoods scores higher (3.9 vs 1.6).
80 reviews of Clipper Teas. Filter by what matters to you.
We love Clipper Teas, and have started including your individually-wrapped teabags in our gift boxes! Your Earl Grey teabags are our favourites, we also love Groovy Ginger. Off to make a cuppa - keep up the good work!
I've been a fan of clipper tea for about 20 years now. But can be so difficult to get. The organic everyday tea is quite delicious as is the non organic, the rooibos isn't bad, better than other brands, the chai is my guilty pleasure and I can rinse a couple of litres of oatmilk in a day just making chai latte at home. Clipper chai is different to other chais so I have a nice little collection growing. I regularly recommend clipper tea to people as its one of my favourites
I wouldn't say I'm a Tea connoisseur, but I've trained with A Chinese Gung Fu and Tea maitre in Paris. So I do know a good cuppa when I taste it. For a really authentic and very well priced cup of loveliness, this Clipper Organic White Tea is hard to beat. It's smooth, sweet and just so refreshing, without the slight oiliness that I find in many green Teas. I recommend it to everyone I know, and just can't rate this product highly enough.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Sad to see such awful reviews. Personally I really like their organic everyday tea bags…won’t drink anything else for breakfast. They need a 5 minute brew but the taste never becomes bitter. I also think their herbal teas have a much stronger taste than their insipid Pukka counterpart. Use much less packaging too.
I had Clipper English Breakfast in a cafe and thought it lovely so bought some. I prefer it to my usual tea and find it does not give me heartburn as some teas do. Makes a lovely brew !
Wow what lovely cup of tea, the best I say, I've tried them all, and this comes out tops in my opinion, shall definitely buy again
Decided to try these tea bags as I need to cut out caffeine I read how they treat the tea to get rid of the caffeine this company has a big thumbs up from me they use one of the safest ways the CO2 method which means they don't use methylene chloride which is harmful to health it's used in paint stripping so avoid any tea treated that way I can't recommend this tea enough the tea tastes good the colour is excellent and not to strong well done clipper tea.
Délicieuse tisane découverte récemment notamment celle aux agrumes et celle au citron gingembre, l'essayer c'est l'adopter. Les commentaires des Britanniques très négatifs me surprennent beaucoup.
Absolutely adore clipper. Love the peppermint and nettle. Really disappointed to learn that the orange blossom tea I thoroughly enjoyed in the advent calendar is discontinued! (Those two sachets were amazing!) I love also the chamomile (I put it with peppermint so if you could please combine the two i would be greatful!) Also, the calmer chameleon and raspberry tea fabulous! And I also really enjoyed the lemon green tea - I don't drink tea but these guys converted me! I even like the lemon and black tea now whereas before I didn't drink any tea including herbals! Good going Clipper! Ps - I have had to dedicate a whole cupboard now and can't wait wait to buy a display stand! (I would feel like I'm in a hotel!)
I've been drinking Clipper Tea for a while now and I'm quite fond of this brand as they seem to have the most taste compared to competitors (Twinings etc) I decided to purchase directly from them as I couldn't reliably find the flavours I wanted and my local stores sadly don't stock Clipper Teas. The delivery has always been fast and I've not had any issues, would highly recommend them! :)
I like Clipper tea. And I’ve never had a teabag break. And they DON’T contain plastic, polypropylene or whatever. As per their website, they contain ‘a ‘non-GM bio-material made from plant cellulose known as PLA’. So yah-boo to the nay-sayers.
Les meilleures infusions ! Je ne bois plus que des infusions de la marque Clipper depuis que j'y ai goûté ! J'ai trouvé mes favoris et ne les quitte plus ! Les infusions Detox, Mes Belles Gambettes, Divine Digestion, me suivent tous les jours ! De plus, la marque est selon moi très sympathique et grandissante, je vous souhaite beaucoup de réussite ! ❤️
well...I love clipper teas. especially their night time brew and the nettle and the licorice. unbleached natural bags too...no complaints here..they r also not bad on price compared to many of their rivals
Clipper make the best organic decaf tea. Not only is it one of the tastiest decaf varieties but is is also one of the only teas on high street made with the natural CO2 decaffeination process. Most of the other big tea brands use carcinogenic chemicals to separate out the caffeine. I think they are even scrapping using plastic in the tea bags. Good work Clipper.
I always buy clipper. The taste and quality of the tea and coffee is brilliant. I particularly enjoy the green tea as it is much less harsh in taste than other green teas. It is wonderful to find a company that sell so many fair trade products, doesn't bleach the tea bags and has a large variety in choice. The delivery is always quick. I wouldn't hesitate in recommending to a friend.
Clipper Teas is a leading provider of natural, Fairtrade tea, dedicated to offering high-quality blends that prioritize both taste and ethical sourcing. The company focuses on using organic ingredients, ensuring that their products are free from pesticides and harmful chemicals. Clipper Teas stands out as the world’s largest Fairtrade tea brand, supporting over 114,000 producers and their families by providing access to essential resources such as education and medical care. The target market for Clipper Teas includes environmentally conscious consumers and tea enthusiasts who value sustainability and ethical practices in their purchasing decisions. By choosing Clipper, customers support a brand committed to making a positive impact on both people and the planet, while enjoying a range of delicious tea options.
This profile hasn't been claimed by the business owner.
