Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
Coffee Masters UK enjoys a stellar reputation among its customers, boasting an impressive average rating of 4.9 out of 5. Reviewers consistently praise the quality of the coffee, highlighting its great flavor and freshness, particularly the Colombian beans.
The service is frequently described as exceptional, with many noting the easy ordering process and reliable delivery. Customers appreciate the reasonable pricing and the professionalism of the staff, who go above and beyond to assist, especially for new café owners. However, there are a few criticisms regarding the coffee roaster's packaging, with some customers expressing dissatisfaction with specific batches not meeting their usual standards. Additionally, there are minor delivery issues related to the DPD driver not following instructions.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 342 | 100% | -0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Aug 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 6 |
| Oct 24 | 4.3 | 4 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | 4.8 | 4 |
| Jan 25 | 5.0 | 3 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 3 |
| Apr 25 | — | 0 |
| May 25 | 5.0 | 1 |
| Jun 25 | 5.0 | 7 |
| Jul 25 | 4.6 | 5 |
| Aug 25 | 5.0 | 3 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 342 most recent reviews.
“Simple to order”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Beverages & Drinks.
| Company | Overall | Legit | Service | Delivery | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 342 |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 | |
| 3.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 25 | |
| 2.8 out of 5 (fair) | 67 out of 100 | — | — | — | — | 6 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 3.9 out of 5 (good) | — | 1,000 |
Bottom line: Coffee Masters UK is #1 of 5 on overall rating in this group.
342 reviews of Coffee Masters UK. Filter by what matters to you.
Came across these guys originally through Amazon, when searching for Swiss water decaf coffee. Since then, gone full hog on full caff - all been gorgeous. As is the turmeric, the chai, everything! Helped that my favourite coffee shop, ScriptHaven in Worcester uses their beans too. Yum!
In my opinion Coffee masters supply some of the best coffee you can buy and their delivery is great. I like their online subscription service which can easily be changed to suit your needs, I often change dates as I find myself using less or more coffee, which is very convenient. Also a great price with a reduced amount when you subscribe. They never take the money upfront either which is rare these days, it comes out of my account around a few days after my delivery! A very good quality coffee bean for your machine! Delicious!
We buy the organic coffee beans and every cup is consistently a good one. I have been buying these beans for a few years and recently found I could buy direct. Good service and excellent coffee. What more could we ask for!
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I liked the product 😍💯
Coffee came really quick good service
Great coffee delivered when they said it would be
Great coffee every time. Cannot believe it is so much cheaper than other sources yet so good.
Well here’s an update I’m very happy to write. My original post is below for context. I’ve since been contacted by CM and I think they were both pleased to have feedback and sorry I didn’t like their coffee bags. As a gesture of goodwill they’ve sent me a bag of their Peruvian beans which are my favourite go-to beans at home. That’s a great response, so thank you CM for that. I would still like to try a stronger coffee bag when available from these guys for use in the office. One for another day. Original post: I’ve bought Coffee Masters beans for use at home for sometime from my local deli. The Peruvian organic is really good. Then I saw they’d started producing coffee bags and so I bought some (100) for the office. Downside is it’s Colombian and just isn’t at the same level sadly. Need them to widen the range of coffee bags.
Easy to order and collect Delicious coffee!
Perfect experience and one of my favorite coffee. My handicap is I’m living in Spain and they don’t send to Spain. And to get it is an odyssey.
I’m a subscriber and have always been happy with the quality of the coffee and the excellent service and customer care. Highly recommended!
Exceptional aroma and taste Good price Fast delivery
Coffee Masters UK is a leading provider of commercial coffee machines and quality coffee beans, catering to the needs of coffee shops, cafés, and other food service businesses. Founded in 2014 by industry expert Alan, the company aims to share a passion for exceptional coffee through high-quality products and services. Coffee Masters UK offers a comprehensive range of coffee-related supplies, including specialty drinks, teas, and milkshake products. In addition to their product offerings, Coffee Masters UK also provides barista training to help businesses enhance their coffee preparation skills and customer service. The company focuses on supporting the coffee trade and fostering a community of coffee enthusiasts, making it an ideal resource for both new and established coffee businesses seeking to improve their offerings and operational expertise.
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