Worked great for the first 3 months…
Worked great for the first 3 months when we were on the east coast of the states but doesn’t seem to have more problems on the west coast.

ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
Worked great for the first 3 months when we were on the east coast of the states but doesn’t seem to have more problems on the west coast.
The portability of the internet is a huge plus. However, that being said, the signal strength is not that great at all. We often can only run one device and we have to reset the modem 2-3 times a week to have it work properly. We get a LOT of buffering.
We just don't have enough cell signal (even with a signal booster) to get this to work. It's not the company's fault, it's just our lack of cell signal. That being said, customer support and tech support is the BEST I've ever dealt with! I've emailed them several times asking if they can scan my area for a stronger signal, and they respond every time in just a minute or two. Can't ask for any better than that!
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ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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