ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
I would give 5 stars; however, randomly, the TV backs out of what I'm streaming and goes to the home page. This never happened before I started using connecten. It can be frustrating to have your program interrupted.
I have had no trouble with the service or tech support for the past year or so I have had. I made much use of it he chat and found it convenient when needing to contact tech support.
Tyler was excellent, the service is great and very easy to use and setup. I have no issues and being on the road and working, it is very important to have reliable internet
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The antennas on the router break so easily, seems very cheaply made. Really need a new router but don’t want to have to spend the money. Service has been great and customer service has been good.
Works good wherever we go. Only a couple slow speed issues.
The help from your people to connect when router failed to acquire a good signal.
My husband and I live in an RV out in a very rural in Texas. We also, drive truck OTR. The service has worked well for us in most areas and where the service is a bit spotty we use a wilson signal booster on both the trucks and In the RV. Over all the service has held up to online gaming and streaming on 2 TVs all at the same time with little issue. My only complaint would be the Antennas are weak, very loose and don't hold up well. Tyler was a big help when I made the purchase and helped me time the products arrival for when I would be home to receive it and test it.
So far so good. We have had no problems with this system whether we are at home or boondocking in the rv.
As an RVer, moving several times a year, it is challenging to have even any wifi on some of our sights. However Connecten has been useful in keeping us connected in some degree everywhere we've been. They are eager to help when connections were weak. I applaud thier service.
**Review: ConnecTen Internet Service** I first heard about Connecten on YouTube and decided to give it a try after seeing some promising reviews. My initial interaction with Connecten was through their website's chat feature, where I chatted with Tyler from Customer Support. Tyler was not only helpful in answering my questions but also arranged a few phone calls to ensure I had all the information I needed. What truly sets ConnecTen apart is their outstanding customer service. Between Tyler in Customer Support and Misty in Technical Support, I felt well taken care of throughout the whole process. They were both knowledgeable and eager to assist with any issues that arose, which, as with any internet service, you can expect to happen from time to time. As someone who works remote, having reliable internet and mobile services is crucial for me. ConnecTen provides the option to switch mobile services, which is a significant plus. Although they do experience internet connection issues, the ability to call and talk to a live person 24x7 is invaluable. Knowing that I can speak with a real person at any hour of the day provides immense peace of mind. No automated systems or long waits—just straightforward, human interaction. While ConnecTen isn't perfect, their exceptional customer support makes them a compelling choice for anyone in need of dependable internet service. Overall, I love the commitment ConnecTen has to its customers. The live 24x7 support is a game-changer.
So connects everywhere we have traveled. Even in the Mountains of PA where cell signal is week. However,WIFI range is not that great so had to use a WIFI extender. The 8 antennas are flakey and will not stand up on they own. Had to tape them to stay up. 2 of the 8 antennas were apart in the box. Had to put the wire back in on both. Other that that issue, love the service.
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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