ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
Consumers overwhelmingly praise ConnecTen Internet for its exceptional customer service and reliable internet connectivity. Many reviewers highlight the responsiveness and professionalism of Tyler, who consistently provides support and ensures customer satisfaction.
Users appreciate the seamless coverage, especially in rural areas, and commend the company's ability to assist with technical issues promptly. However, a few customers express concerns regarding occasional connectivity problems, noting that the system may not always find the best tower without intervention. Despite these minor complaints, the overall sentiment remains highly positive, with many recommending ConnecTen as a top choice for internet service. Overall, ConnecTen Internet is recognized for its outstanding service and dependable performance.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.8 | 245 | 100% | +0.1 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.8 | 28 |
| Sep 24 | 4.5 | 26 |
| Oct 24 | 5.0 | 18 |
| Nov 24 | 4.7 | 16 |
| Dec 24 | 4.7 | 29 |
| Jan 25 | 4.9 | 28 |
| Feb 25 | 5.0 | 4 |
| Mar 25 | 5.0 | 17 |
| Apr 25 | 4.5 | 8 |
| May 25 | 5.0 | 8 |
| Jun 25 | 5.0 | 23 |
| Jul 25 | 5.0 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 245 most recent reviews.
“Support team has always been there to help ( usually switching carriers as we travel)”
“Instead of letting me cancel online, Connecten required me to speak with a customer rep”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Providers.
| Company | Overall | Legit | Service | Website & app | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.8 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.8 out of 5 (good) | 4.2 out of 5 (good) | +4% | 245 |
| 4.6 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 3.9 out of 5 (good) | — | 738 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.4 out of 5 (good) | 2.9 out of 5 (fair) | −18% | 589 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | — | 4.0 out of 5 (good) | +10% | 271 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 4.0 out of 5 (good) | 4.5 out of 5 (good) | +3% | 175 |
Bottom line: ConnecTen Internet is #1 of 5 on overall rating in this group.
245 reviews of ConnecTen Internet. Filter by what matters to you.
Support team has always been there to help ( usually switching carriers as we travel). Highly recommend. Always prompt and very courteous. Speeds are always good which is very important since I still work full time even when traveling.
I've used the router for at least the last 6 months, it works very well. I'm super happy with the service. The customer service is excellent they are always ready to help. I call when I get to each different camp site and they scan to see which cell service is best for you , then connect you.. love it.. Tyler is very helpful answering all your questions to make sure you get the right router for your needs.. all in all , this is the best of the best service for me to use in my rv travels.,
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We've been in Mt Rainier mountains with fifth wheel. Starlink has been spotty due to trees. Connecten has been up and down initially. The tech 2 support team at Vonnecten has been at work tirelessly making it all work. It's now working well considering the remoteness and tree coverage. I have a Waveform mini external mimo 4x4 omni-directional antenna connected to get best available signal. Without Connecten and the great tech team I'd be left without decent service. Highly recommend Connecten.
Always available if there is a problem with connection- it doesn’t always find the best tower and sometimes need intervention
I would have to say that ConnectTen has been a game changer for me and my family...we live in VERY rural area in Texas...we searched and search for a wifi provider,only to end up very disappointed after purchasing at least 2 dozen systems...Then we found Connect Ten, the service and provider is the ultimate service...We have been using their services now about 3 1/2years...with little to zero issues...when any issues have arises..the technical support is dead on...with out hesitation, they correct and back rolling again.....We thank Tyler and company for always being there and providing us with service...I HIGHLY RECOMMEND ANYONE WHO IS LOOKING....STOP LOOKING, I CAN TELL YOU, GET THIS SERVICE AND YOU WILL NEVER LOOK BACK ...
we follow Eric from nomadic fanatic and purchased the Fortress router and have it mounted on a pole on the side of our rig and it seems pretty sturdy.... at our 2nd location after using it for 3 weeks now with only 1 issue that got resolved it a few minutes 5 Star Company
I've had my unit for a few months now and absolutely love the fact that I'm able to use multiple networks wherever and whenever I want. I just go to the website and tell them either what carrier I want and if I don't know, they'll check for me!!!! absolutely LOVE it...
Easy to navigate site. Your choice of plan. Coverage has been seamless and dependable.
First when I was talking to them about ordering connecten Tyler called me and answered all my questions. Ordered this is the best company I have worked with it is truly unlimited and they are always there if you have problems. I think 5 minutes was the longest time before I have an answer or am reconnected to a better connection. I live out in the country and have poor cell service so I do lose service every once in awhile but if you chat with them they will have you back up and running within 15-20 minutes.
The customer support has been fantastic and I am more than happy to give a very positive review. He has been awesome checking in with me making sure I’m happy. Let me know of the new live chat and I’m gonna be sending some more business his way.
Tyler always keeps me updated with anything new and never sugar coats things. Always nice, but always about business and making sure you understand whats going on.
I can’t say enough good things about Tyler and the entire team at ConnecTen! They are 100% service oriented. I have had Connect Ten for almost a year now. Was finally able to use when camping. No issues at all. In fact my daughter whom was camping next to us was able to pick up wifi. Just recently I had to add service of additional modem so that when we were camping and took our modem there will be WiFi at home. Tyler is very helpful and speaks to a customer at there level. What truly sets ConnecTen apart is their outstanding customer service. Tyler is a huge part of that. Every time I call, I’m connected with someone in less than a minute, and the support is always top-notch. Tyler, in particular, makes you feel like you're his most important customer. He’s always there when I need help and goes above and beyond to ensure everything runs smoothly. The service and coverage have been excellent, but it’s the people—especially Tyler—that make me a loyal customer. I’ve honestly never had better service from any company. If I could give Tyler 100 stars, I would. He’s truly exceptional!
Tyler is an excellent representative. The internet connectivity through Connecten is generally consistent and strong
Great customer service. Had a signal in most places we traveled to.
Tyler is amazing, very responsive and very professional. We have been with 2 other services that are similar to Connecten and let me tell you, Connecten is hands down the best in all aspects. Customer Service with everyone that we have dealt with is top notch. They are so easy to get a hold of as well, you can call them or use their chat feature 24/7. HIGHLY RECOMMEND!!!!!
My experience with this company is outstanding. Tyler calls to check on you and the product. When I first got the system, he made sure it was hooked up properly. Customer Service is outstanding. Every ti.e I called them they was on the ball.
Service is great and wonderful support from Tyler !!
I can’t say enough good things about Tyler and the entire team at ConnecTen! From the very beginning, Tyler made the switch from my previous carrier incredibly easy. He took the time to answer all my questions, explained everything clearly, and made the whole process feel effortless. His patience and professionalism put me completely at ease. What truly sets ConnecTen apart is their outstanding customer service—and Tyler is a huge part of that. Every time I call, I’m connected with someone in less than a minute, and the support is always top-notch. Tyler, in particular, makes you feel like you're his most important customer. He’s always there when I need help and goes above and beyond to ensure everything runs smoothly. The service and coverage have been excellent, but it’s the people—especially Tyler—that make me a loyal customer. I’ve honestly never had better service from any company. If I could give Tyler 100 stars, I would. He’s truly exceptional!
We just returned from our cross country trip. It was 27 days, nearly 7,000 miles and absolutely NO WIFI ISSUES!!! The coverage was excellent with no dead zones (even tho some campgrounds were remote). The Customer Service before we left was top notch and I never felt like I would be without help if I needed it. When the ‘head honcho’ Tyler calls you personally to offer assistance, you know you’ve chosen the right WiFi service! Kudos and appreciation!!!
ConnecTen Internet is a provider of high-speed, reliable internet services across the United States and Canada. The company caters to a diverse clientele, including on-the-go freelancers, remote workers, and individuals residing in rural areas. ConnecTen Internet emphasizes its commitment to delivering internet solutions tailored to various lifestyles, ensuring that customers can access dependable connectivity no matter their location. The company's offerings include a range of internet plans designed to meet the unique needs of each customer. By focusing on user-friendly service and support, ConnecTen Internet aims to provide a seamless experience from sign-up to setup. Customer feedback highlights the company's dedication to exceptional customer service, with representatives available to assist clients throughout their journey.
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