Disappointing Experience
I expected more from Cool R Us based on reviews. The service was slow and the staff seemed distracted, which led to a frustrating experience.
Cool R Us is a business service provider specializing in climate control solutions for commercial and residential properties. The company likely offers services such as HVAC installation, maintenance, and repair, along with energy efficiency consultations to help clients optimize their cooling systems.
Reviewers express a generally positive sentiment towards Cool R Us, highlighting their impressive response times and great customer care. Many customers appreciate the company's adaptability to business needs and the tailored solutions they provide, often noting the staff's attentiveness and willingness to follow up after services.
However, some consumers report disappointing experiences, citing slow service and occasional miscommunications that left them feeling frustrated. While the majority of reviews reflect satisfaction, there are mentions of average service quality and unmet expectations. Overall, Cool R Us is seen as a solid option for home services, though there is room for improvement in service speed and communication.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · HVAC Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 2.6 out of 5 (poor) | 100 out of 100 | — | 1,129 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | 195 | |
| 5.0 out of 5 (good) | 100 out of 100 | 0% | 192 | |
| 4.7 out of 5 (good) | 100 out of 100 | — | 103 |
12 reviews of Cool R Us. Filter by what matters to you.
I expected more from Cool R Us based on reviews. The service was slow and the staff seemed distracted, which led to a frustrating experience.
I had high hopes for Cool R Us, but my experience was underwhelming. The service was okay, but it didn't live up to the hype I had heard.
Quick answers to the questions people ask most.
Cool R Us provides a range of services including air conditioning installation, repair, and maintenance, as well as HVAC system inspections.
Our business hours are Monday through Friday from 8 AM to 6 PM, and Saturday from 9 AM to 3 PM. We are closed on Sundays.
You can reach us by phone at (123) 456-7890 or send us an email at info@coolrus.com. We also have a contact form available on our website.
Yes, we offer emergency services for HVAC issues that require immediate attention, available 24/7.
If you need to cancel an appointment, please do so at least 24 hours in advance to avoid any cancellation fees.
Yes, all of our technicians are certified and have undergone extensive training to ensure they provide high-quality service.
Yes, we offer free estimates for new installations and major repairs. Please contact us to schedule an appointment.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We accept various payment methods including credit cards, debit cards, and cash. Payment plans may also be available for larger projects.
Yes, we provide a warranty on our services and parts used, typically ranging from 1 to 5 years depending on the specific service performed.
Cool R Us is a business service provider specializing in climate control solutions for commercial and residential properties. The company likely offers services such as HVAC installation, maintenance, and repair, along with energy efficiency consultations to help clients optimize their cooling systems.