Great staff
Great staff, plenty of equipment, and child care.

Crunch Fitness is a prominent gym membership provider that operates a network of fitness centers and health clubs across the United States. The company is known for its unique approach to fitness, emphasizing a welcoming environment devoid of judgment, which appeals to a diverse range of customers, from beginners to fitness enthusiasts. Crunch Fitness offers a variety of services, including group fitness classes, personal training, and access to a wide array of exercise equipment, such as free weights and cardio machines. Targeting individuals seeking an engaging and supportive workout experience, Crunch Fitness focuses on making exercise enjoyable while promoting overall health and well-being. Their facilities are designed to be clean and equipped with modern fitness technology, ensuring that members have the resources they need to achieve their fitness goals. With a commitment to fostering community and encouraging personal achievement, Crunch Fitness aims to provide an inclusive atmosphere where everyone can thrive in their fitness journey.
Crunch Fitness receives overwhelmingly negative feedback from customers, with many expressing frustration over deceptive membership practices and difficulties in canceling subscriptions. Reviewers frequently mention being trapped in contracts that are not clearly explained during sign-up, leading to feelings of being scammed.
Complaints about overcharging and poor customer service are rampant, with some citing fees as high as $540 for cancellations. Despite these issues, a few customers appreciate the quality of classes and the friendliness of the staff at certain locations, highlighting that the facilities can be well-equipped. However, the overall sentiment is marred by reports of broken equipment and overcrowded gyms. Many consumers strongly advise against joining due to the myriad of problems they have encountered.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.7 | 60 | 100% | -0.8 | ● Low |
Monthly average rating from reviews written by people · latest review Feb 2026.
| Month | Average | Reviews |
|---|---|---|
| Oct 25 | 3.3 | 13 |
| Nov 25 | 1.1 | 14 |
| Dec 25 | 1.0 | 10 |
| Jan 26 | 1.3 | 19 |
| Feb 26 | 2.5 | 4 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Working with G at Crunch Fitness Gym Buford, in Georgia has been nothing short of life-changing”
“So I tried to enroll at Crunch Fitness (Newark, DE) location during their "$1 down, 2 months free" deal”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Sports & Recreation.
| Company | Overall | Legit | Service | Value | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.7 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.1 out of 5 (poor) | 1.0 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 5.0 out of 5 (good) | 0% | 343 | |
| 2.5 out of 5 (poor) | 100 out of 100 | 2.2 out of 5 (poor) | 2.4 out of 5 (poor) | 1.0 out of 5 (poor) | — | 85 | |
| 1.7 out of 5 (poor) | 100 out of 100 | 1.3 out of 5 (poor) | — | 1.5 out of 5 (poor) | — | 60 | |
| 5.0 out of 5 (good) | 100 out of 100 | 5.0 out of 5 (good) | — | — | 0% | 43 |
Bottom line: Crunch Fitness is #4 of 5 on overall rating in this group. On website & app, ONE Sports Warehouse scores higher (5.0 vs 1.0).
60 reviews of Crunch Fitness. Filter by what matters to you.
I have really met a good manager at crunch fitness her name is Sam She does good work like greeting members, knowing their names encouraging participation in classes and contributing to a welcoming we need more people like that in life. Good job Sam.
Clovis was very outgoing and friendly when I got to the gym. Made my workout start the right way. Thanks man!
In regards to my personal training experience at crunch- my home gym is Tyrone in st Pete FL and I have been working with Jon Connor for almost a year and half. He is the first trainer to take the time to listen to me and work with me. He knows when and how to push me! I’ve seen so much progress and I’m now pain free! Thank you Jon!!!!
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Working with G at Crunch Fitness Gym Buford, in Georgia has been nothing short of life-changing. She encourages me to push my limits, helping me to build confidence and strength in ways I never imagined. Her consistency and punctuality are unmatched – she shows up every time, fully focused on me and my goals. G is incredibly professional and sweet, creating a safe and motivating space where I feel seen and supported. She checks in on me throughout the week, since thoughtful recommendations, and is always available with educated helpful answers. Her encouragement is constant and it genuinely makes me want to do better- not just in physical fitness but in nutrition, health, spirit and mind. I honestly don’t know where I would be without her. My life would be a bigger mess without G’s guidance and care. She is not just a great trainer – she’s my lifeline. I plan to stay with her forever!
My trainers are the best, Nanjalee, Emily & Leela. I complain about my workout but I have the best motivation I can ever had they cheer me up and tell me i can do this. i will not change them for nothing, they're the best of the best 🫶♥️🫶
Crunch Gym on Hillsboro is awesome. How’s the best classes and instructors like Nanjee ,AJ , Em , Lakisha as well as Jason the stretches you out and get you ready for your next workout. Crunch Gym has the best vibe the best crew and the best instructors you can’t beat any other gym in Tampa.
I love doing HIIT classes at carrolwood with Leela and Hot yoga with both the Sarah(one on Tuesday and other one takes class on Sunday). I have lost 20pounds just being consistent with Leela’s HIIT classes. She gives personal trainer level attention in those classes and always pushes people to reach their potential. If not for Leela, I wouldn’t have achieved my weight goals.
Crunch Fitness is a prominent gym membership provider that operates a network of fitness centers and health clubs across the United States. The company is known for its unique approach to fitness, emphasizing a welcoming environment devoid of judgment, which appeals to a diverse range of customers, from beginners to fitness enthusiasts. Crunch Fitness offers a variety of services, including group fitness classes, personal training, and access to a wide array of exercise equipment, such as free weights and cardio machines. Targeting individuals seeking an engaging and supportive workout experience, Crunch Fitness focuses on making exercise enjoyable while promoting overall health and well-being. Their facilities are designed to be clean and equipped with modern fitness technology, ensuring that members have the resources they need to achieve their fitness goals. With a commitment to fostering community and encouraging personal achievement, Crunch Fitness aims to provide an inclusive atmosphere where everyone can thrive in their fitness journey.
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