DankGeek.com is an online headshop specializing in a wide range of smoking and vaping products. The company offers an extensive selection of bongs, dab rigs, hand pipes, vaporizers, and accessories designed for both casual and seasoned users. With a focus on quality and affordability, DankGeek provides customers with a variety of options, including American-made glass products and innovative designs. Targeting enthusiasts of smoking and vaping culture, DankGeek caters to individuals seeking reliable and stylish smoking accessories. The company emphasizes customer satisfaction through features such as free shipping within the USA, a price match guarantee, and a hassle-free returns policy. With over 20 years of experience in crafting smoking products, DankGeek aims to deliver a curated shopping experience for those interested in enhancing their smoking rituals.
DankGeek.com receives a mixed response from customers, with many praising the quality of products and the efficiency of customer service. Reviewers frequently highlight the fast shipping and the impressive range of smoking accessories available, noting that the customer service team is responsive and helpful, even in cases of damaged items.
However, a significant number of consumers express frustration over order fulfillment issues, with complaints about items never arriving and a lack of communication from the company. Some customers report waiting weeks for their orders without any updates, leading to dissatisfaction. Despite these concerns, many still recommend DankGeek for its product selection and customer support. Overall, the sentiment leans positive, but the order fulfillment issues cannot be overlooked.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.6 | 60 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Sep 24 | 5.0 | 1 |
| Oct 24 | — | 0 |
| Nov 24 | 5.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | 5.0 | 1 |
| Apr 25 | 5.0 | 3 |
| May 25 | — | 0 |
| Jun 25 | 5.0 | 3 |
| Jul 25 | 5.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“5 Star customer service 5 Star store would definitely recommend”
“So I ordered a $50 hand pipe mystery box”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Service | Quality | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 3.6 out of 5 (good) | 100 out of 100 | 3.9 out of 5 (good) | 4.0 out of 5 (good) | 2.9 out of 5 (fair) | — | 60 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 2.5 out of 5 (poor) | 1.9 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 5.0 out of 5 (good) | 4.9 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 2.2 out of 5 (poor) | 3.0 out of 5 (fair) | +12% | 368 |
Bottom line: DankGeek.com is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 2.9).
60 reviews of DankGeek.com. Filter by what matters to you.
I was looking at the pipes and I was going to buy one and when I went buy one it said my card was wrong so I went to type it in again and $200 went out of my account and I haven’t got and email saying they are preparing my order or nothing but my order was only $78 no $200
Straightforward online headshop seemingly. Ordered i pipe I really liked from them, it arrived damaged. I contacted them will proof and asked what options there were. They responded initially, but then ghosted me completely. I have reached out to customer service to no avail multiple times now. Obvi don’t GAF about their customers.
The product arrived as expected in good time. However, my bad experience comes from their customer service. Literal minutes after my order, I found the bong cheaper elsewhere, so I wanted to cancel my order with DankGeek. Should be easy right? Nope. They emailed me days later after the purchased had already shipped, saying, "sorry, it takes [some time] to get to emails" (paraphrasing). I immediately emailed back saying that's alright, let's start the return. A few weeks later, I've heard nothing back from them about the return after multiple email and call attempts. It took a dispute with their credit-payment partner, Sezzle, and a few more weeks to hear anything back from them. UPDATE: after Sezzle got involved, DankGeek eventually emailed me and initiated the returns process. Received a full refund. Crazy how wanting to cancel an order turned into a 2 month return wait. DankGeek had fast shipping and low prices, but be sure about your order before purchasing.
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Polarized pattern: few middle ratings. 67% of recent reviews are 4–5★ and 33% are 1–2★.
My coworker mentioned DankGeek, they caught me off guard but have definitely come through! I received my shipping updates once the order was fulfilled and customer service was responsive. My glass rig was well secured(not sliding around) in the box and definitely well packed. My neighbor put me on to concentrates and he was impressed with the setup and the price. Encore Banger Hanger for reference. I will be coming back. Thanks! Jov
This was my first time ordering from here, and at first we hit a rough patch with shipping. I got my tracking number, but had issues with USPS delivering it. The package got sent back to the sender, but I was able to contact Dank Geek and they responded quickly and said the package would be sent back as soon as possible. It took a while, but I got my piece, and it was worth the wait! Shout out to Alex who helped me out and made sure all my questions were answered.
We were an affiliate driving traffic to their website and have earned $50 here an there, but one day they shut our account down without any notice. We were expecting another payout, our account had a balance from referrals to their website and when we contacted them in regards they never responded. I've reached out multiple time in regards to the money they have stolen from us that we have earned driving traffic to their website. I feel ashamed for sending customers to them since I can only imagine what their experience was like. Please do not support this company. They seemed legit at first, but something shady is going on and the lack of support is concerning.
I ordered an item on Jan 2, 2021. Received an email acknowledgment on Jan 3, which said order would be fulfilled within 48 hours. Their website says shipping transit time is 3-5 days, so at the worst I should have gotten my item in 7 business days. I never got it, & I never even received tracking info. Despite not shipping the item, they posted a charge to my credit card for it. I sent them 2 emails about this, which they never responded to. I finally had to dispute the charge with my credit card issuer. Lousy way to do business. Will never order from them again.
Virkelige dårligt service !
Very good customer service and got a mystery box that was worth WAY more then what I paid. All nice products and arrives quickly!
I got the Cheshire Cat Glow in the dark bowl and it looked just like it did in the picture on the website. Its so cute and creepy looking. I love it ❤
Really appericate the perfect 2ft long packaged box with the California brown bear that says fragile through out its body. Smart touch! Fresh big Cali made AFM bong came in perfect shape! Came fast from Vegas to Cali in 3 days and other box is still on it's way deep in jersey but knowing how they packaged my other order im stoked to be confident will get here in perfect condition! Thanks DankGeek you guys Rock!!
Absolutely garbage. Dankgeek will not ship you an order, and will not be in contact with you. They are fake, and do not actually sell anything. All of the positive reviews are fake, and written by them. Please do not trust or buy from this company.
DankGeek.com is an online headshop specializing in a wide range of smoking and vaping products. The company offers an extensive selection of bongs, dab rigs, hand pipes, vaporizers, and accessories designed for both casual and seasoned users. With a focus on quality and affordability, DankGeek provides customers with a variety of options, including American-made glass products and innovative designs. Targeting enthusiasts of smoking and vaping culture, DankGeek caters to individuals seeking reliable and stylish smoking accessories. The company emphasizes customer satisfaction through features such as free shipping within the USA, a price match guarantee, and a hassle-free returns policy. With over 20 years of experience in crafting smoking products, DankGeek aims to deliver a curated shopping experience for those interested in enhancing their smoking rituals.
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