Dental-Mart is an online retailer specializing in discounted oral care products designed to meet the needs of consumers seeking affordable dental hygiene solutions. The company offers a diverse range of items, including powered toothbrushes, teeth whitening products, dental night guards, and oral irrigators, all available at competitive prices. With a focus on providing high-quality dental care essentials, Dental-Mart aims to make effective oral hygiene accessible to a broad audience. Targeting individuals and families looking to enhance their oral health, Dental-Mart streamlines the shopping experience by offering free shipping on most items and no tax charges for customers in many states. By consolidating various dental care products in one convenient platform, the company simplifies the process of finding and purchasing essential oral care items, ensuring that customers can maintain their dental health without overspending.
Reviewers express significant dissatisfaction with DentalMart, highlighting a consistent failure to meet promised delivery timelines. Many customers report that items take much longer than the advertised 1-2 business days, with one customer waiting over ten days without resolution.
Complaints about product quality are also prevalent, as one consumer notes that their Rotodent electric toothbrush failed after just over a year, while another received only one replacement head instead of the three they ordered. Additionally, customers describe poor customer service experiences, with staff refusing refunds or providing nonsensical responses to inquiries. Overall, the lack of accountability and quality control leads to a deeply negative sentiment among consumers.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.0 | 5 | 100% | — | ● Not enough data |
Monthly average rating from reviews written by people.
Not enough history for a trend yet: 1 review in 1 month. The chart appears once reviews span two months.
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 5 most recent reviews.
“I called and spoke with Lou who refused to refund my money”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | 1.0 out of 5 (poor) | 67 out of 100 | — | 5 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 |
Bottom line: DentalMart is #5 of 5 on overall rating in this group.
5 reviews of DentalMart. Filter by what matters to you.
Over a year ago
I should have read previous reviews!! I purchased an electric toothbrush with 3 replacement heads and only received ONE replacement head. I emailed them and sent pictures three times of the single rep... See more
Over a year ago
I bought a Rotodent from Dentamart in Sept of 2021, and it has already died. My previous Rotodent lasted 8 years! In reaching out to Dentamart their response was non-sensical and provided no value w... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
They promise 1-2 business days for delivery which is bunk! They know it won't be within that time frame but continue to claim it is true. As of now it is promised 10 days after ordering. Never again will I order from these scammers.
I should have read previous reviews!! I purchased an electric toothbrush with 3 replacement heads and only received ONE replacement head. I emailed them and sent pictures three times of the single replacement head, and they said they never received my pictures. They said, "All replacement packages come with three heads." (except mine). Their "customer service" is not a service at all but created more aggravation! I do not recommend this company at all!
I bought a Rotodent from Dentamart in Sept of 2021, and it has already died. My previous Rotodent lasted 8 years! In reaching out to Dentamart their response was non-sensical and provided no value whatsoever. Do not use this company! They are scammers!
I purchased water a set of water picks which I thought Dental Mart understood and was sent the wrong size. I called and spoke with Lou who refused to refund my money. He asked if the package was opened and I said I had to open it to see if it fit. Because I did that he said to throw them in the trash. I do not recommend doing business with Dental Mart.
I placed an order at DentalMart for $39. & change. After a few days, when I hadn't received a shipping confirmation, I wrote to them asking for them to cancel my order. I received an email back stating that my package had been shipped on May 15th and they supplied a tracking number. I tracked the package only to find out that it had NOT been shipped but that a label had been created. I wrote back. A short while later I was called by Lou at DentalMart, who left a message asking me to call him and then he would cancel. I wrote again and he wrote back saying I have to receive it and then send it back - Even though he knew he had never shipped it. I wrote again stating that I would contact my credit card company to dispute the charge. He wrote back stating that he had processed a refund and I would receive it in 3 business days. Three business days have passed (not including Memorial Day) and there is no refund. I re-checked the shipping confirmation to make sure that I was right before I wrote back and, of course, he had never shipped the package, so I knew then - that he had never processed the refund either. He told me any lie he could to get rid of me. I am shocked that someone would go this far to keep someone else's money. But I guess it takes all kinds. Please do not buy from this company - you will not only lose your money - you will lose your faith in human nature.
Dental-Mart is an online retailer specializing in discounted oral care products designed to meet the needs of consumers seeking affordable dental hygiene solutions. The company offers a diverse range of items, including powered toothbrushes, teeth whitening products, dental night guards, and oral irrigators, all available at competitive prices. With a focus on providing high-quality dental care essentials, Dental-Mart aims to make effective oral hygiene accessible to a broad audience. Targeting individuals and families looking to enhance their oral health, Dental-Mart streamlines the shopping experience by offering free shipping on most items and no tax charges for customers in many states. By consolidating various dental care products in one convenient platform, the company simplifies the process of finding and purchasing essential oral care items, ensuring that customers can maintain their dental health without overspending.
This profile hasn't been claimed by the business owner.
