Excellent service
Excellent service! I received my items right on time, will definitely be ordering again.

Devo Grocery Delivery is a same-day grocery delivery service based in the UK, specializing in providing customers with quick access to a wide range of products, including food, drinks, alcohol, and cigarettes. The company partners with local shops to offer thousands of items that can be ordered online and delivered straight to customers' doors, often within as little as 10 minutes. Targeting busy individuals and families seeking convenience, Devo aims to simplify the grocery shopping experience by allowing users to place orders in just three simple steps: selecting products, having a delivery driver collect them, and receiving the order at home. With a focus on speed and efficiency, Devo Grocery Delivery caters to those who value quick service and a diverse selection of everyday essentials.
Reviewers consistently praise Devo Grocery Delivery for its quick and efficient service, with many noting that deliveries arrive on time and often within just 10 minutes. Customers appreciate the friendly attitude of the delivery staff, enhancing their overall experience.
However, there are notable complaints regarding incorrect orders, with some consumers receiving different products than what they ordered and issues with riders not following address instructions. A few users express frustration over missing items and delays in refunds for incorrect deliveries. Despite these challenges, the majority of feedback highlights the company's reliability and speed, making it a popular choice for grocery delivery. Overall, Devo Grocery Delivery enjoys a strong positive sentiment among its users.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.5 | 89 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Jul 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 89 most recent reviews.
“And nice delivery lady Will order again soon”
“Been chatting and emailing with their customer service for 3 days stating I was at the address all morning and no rid...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Food Delivery.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.5 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.6 out of 5 (good) | 4.4 out of 5 (good) | — | 89 | |
| 4.6 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 3.1 out of 5 (fair) | 2.9 out of 5 (fair) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.4 out of 5 (good) | 4.0 out of 5 (good) | — | 100 | |
| 2.0 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 1.4 out of 5 (poor) | 2.1 out of 5 (poor) | −5% | 72 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | — | — | — | 51 |
Bottom line: Devo Grocery Delivery is #3 of 5 on overall rating in this group.
89 reviews of Devo Grocery Delivery. Filter by what matters to you.
Excellent service! I received my items right on time, will definitely be ordering again.
The app was really easy to use and there were images for every grocery item so I knew exactly what I’d be ordering. When an item I ordered was not available I was quickly contacted and was able to pick an alternative which saved from any disappointment upon delivery. After placing my order I received the items in about 8 minutes which is very impressive considering that includes the time taken for me to pick an alternative for an out of stock item. Overall I had a great experience, I would use the app again and recommend for everyone to try it!
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The package was not done properly although the ice cream was great ! The rider hasn’t worn a mask when giving me the ice cream which is a concern.
I created an order and on short notice someone else requested something else. I contacted customer support and while there was no formal way to amend the order, they contacted the store and added an extra item without an extra delivery/service charge. It seems trivial to most to amend an order but as someone who understands how these backend systems work it was incredible of Devo to contact the store and refund me the additional delivery/service charge manually.
Great service! I got a call when an item was out of stock and offered a replacement. Delivery was super quick. Will be using again
Amazing service. The person I spoke to had great communications skills and managed to solve my situation after a lot of hard work. The shop failed to deliver the full items I ordered and also delivered wrong items. Devo Grocery delivery was very transparent with the situation and managed to redeliver the correct items to me admitting the mistake. I was upset because I had to wait a couple of hours to get my items, however the way that was handled by Devo, overwrote the shop mistakes and the waiting time. Great service.
Devo Grocery Delivery is a same-day grocery delivery service based in the UK, specializing in providing customers with quick access to a wide range of products, including food, drinks, alcohol, and cigarettes. The company partners with local shops to offer thousands of items that can be ordered online and delivered straight to customers' doors, often within as little as 10 minutes. Targeting busy individuals and families seeking convenience, Devo aims to simplify the grocery shopping experience by allowing users to place orders in just three simple steps: selecting products, having a delivery driver collect them, and receiving the order at home. With a focus on speed and efficiency, Devo Grocery Delivery caters to those who value quick service and a diverse selection of everyday essentials.
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