VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products.
Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.
DIRECT VAPOR receives a generally positive reception from customers, with many praising the easy-to-navigate website and competitive prices. Reviewers appreciate the swift shipping and the quality of products, particularly the vape juices.
Read full summaryShow less
Several customers highlight the straightforward age verification process, which enhances their shopping experience. However, there are notable complaints regarding order fulfillment, with some consumers reporting issues such as orders being delivered to incorrect addresses. Additionally, a few customers express frustration over unexpected charges for age verification, despite being repeat buyers. While many enjoy the variety and affordability offered, the inconsistency in service and order accuracy detracts from the overall experience. Overall, DIRECT VAPOR maintains a favorable reputation, though there are areas for improvement.
1,000 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
1,000
100%
● Low
4.1 / 5 overall
=
1,000 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Dec 2023.
Last 3 months
3.0▼ 1.3
12-month avg
4.2
All-time
4.1
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jan 23
4.2
67
Feb 23
4.7
52
Mar 23
4.1
81
Apr 23
4.0
48
May 23
4.0
66
Jun 23
3.9
52
Jul 23
4.3
37
Aug 23
—
0
Sep 23
5.0
1
Oct 23
—
0
Nov 23
—
0
Dec 23
3.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 393 positive reviews
Easy to use40%
156 mentions
Prices & value35%
137 mentions
Fast & efficient19%
73 mentions
Delivery18%
72 mentions
“I truly appreciate the easy age verification as well as prompt delivery”
On “Easy to use” · Jul 30, 2023
Top complaintsof 76 negative reviews
Shipping42%
32 mentions
Customer service29%
22 mentions
Refund22%
17 mentions
Delivery20%
15 mentions
“Might have good prices but need to do something about shipping and delivery”
On “Shipping” · Jul 23, 2023
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
Overall rating and review count for this company and similar companies
You can still buy parts online. Easy! Many of us are 3 or so time the legal age and would like to purchase products that are not carried in our local smoke shops. I'm talking vaporizers and parts to keep them running. Overreach makes it harder to purchase healthier choices than Tabacco products. I have no idea how the haters justify this. I quit smoking after 20 years and switched to these products. My health is much improved.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
I've used them for a couple years my last order has been waiting to be picked up for two weeks.
Customer service is useless an highly condescending. Time to find a new shop.
VaporFi is an online vape shop that specializes in offering a wide range of vaping products, including vapes, kits, and e-liquids. The company provides customers with access to high-quality vape devices, innovative mod kits, and a diverse selection of e-juice flavors. With a focus on catering to both novice and experienced vaping enthusiasts, VaporFi aims to meet the varying preferences of its clientele by featuring popular brands and products.
Customers can explore a comprehensive inventory of vape accessories, including batteries, coils, and starter kits, making it a convenient one-stop shop for all vaping needs. VaporFi also offers promotional deals and free shipping on orders over a certain amount, enhancing the shopping experience for its users. The platform is designed to support a community of vaping enthusiasts looking for reliable and premium products in the vaping market.