Eargo is a hearing aid company that develops and sells direct-to-consumer hearing devices designed to be virtually invisible when worn. The company offers FDA-regulated hearing aids that can be purchased online and fitted at home, along with remote audiologist support and personalized hearing profiles.
Reviewers generally praise Eargo's hearing aids for their discreet design and effective sound quality, noting significant improvements in daily communication. Many customers appreciate the convenience of ordering online and the straightforward fitting process, which eliminates the need for multiple doctor visits.
The remote support feature is highlighted as a major benefit, with several users reporting excellent customer service experiences. However, some consumers express mixed feelings, citing issues with shipping delays and customer service response times. Additionally, while the hearing aids perform well in most situations, a few reviewers mention limitations in very noisy environments. Overall, Eargo's products seem to offer a positive experience for most users, making them a recommended choice for those new to hearing aids.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Medical Equipment.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 67 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 51 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Eargo. Filter by what matters to you.
6 months ago
For the price, these are pretty good hearing aids. They're comfortable to wear and the sound is clear for most situations. Battery life could be better and they occasionally slip out during exercise,... See more
6 months ago
The fact that these are virtually invisible is amazing. Sound quality is natural and the app makes adjustments easy. Only complaint is that they can be a bit finicky to insert correctly at first.
6 months ago
Love that I can order these online without multiple doctor visits. They arrived quickly and the fitting process was straightforward with their guidance. Hearing conversations is so much easier now.
6 months ago
Finally, hearing aids that don't scream 'hearing aids'! The invisible design gives me confidence and the sound quality is excellent. The remote support feature is incredibly convenient too.
Quick answers to the questions people ask most.
Eargo is a hearing aid company that specializes in virtually invisible, rechargeable hearing aids designed for people with mild to moderate hearing loss. They offer direct-to-consumer hearing solutions with professional audiologist support and personalized fitting services.
Eargo hearing aids typically range from $1,450 to $2,950 per pair, depending on the model and features. They offer financing options and accept FSA/HSA payments to help make their products more accessible.
Some insurance plans may provide coverage or reimbursement for Eargo hearing aids. Eargo's team can help verify your benefits and assist with insurance claims and reimbursement processes.
Eargo offers a 45-day money-back guarantee for customers to try their hearing aids risk-free. All Eargo hearing aids come with a 1-2 year warranty depending on the model, covering repairs and replacements.
Eargo provides remote fitting services through their mobile app and telehealth consultations with licensed audiologists. The process includes an online hearing screener, personalized programming, and ongoing support without requiring in-person visits.
Eargo's customer service team is available Monday through Friday from 7 AM to 7 PM CT, and Saturday from 9 AM to 5 PM CT. Support is available via phone, email, and live chat through their website.
You can reach Eargo customer support by calling 1-800-734-7603, emailing support@eargo.com, or using the live chat feature on their website. They also provide support through their mobile app for existing customers.
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For the price, these are pretty good hearing aids. They're comfortable to wear and the sound is clear for most situations. Battery life could be better and they occasionally slip out during exercise, but overall satisfied.
The fact that these are virtually invisible is amazing. Sound quality is natural and the app makes adjustments easy. Only complaint is that they can be a bit finicky to insert correctly at first.
Love that I can order these online without multiple doctor visits. They arrived quickly and the fitting process was straightforward with their guidance. Hearing conversations is so much easier now.
Finally, hearing aids that don't scream 'hearing aids'! The invisible design gives me confidence and the sound quality is excellent. The remote support feature is incredibly convenient too.
Perfect for someone new to hearing aids like myself. Easy to use and the online process was much less intimidating than going to an audiologist. They work well for everyday situations though wind noise can be an issue outdoors.
The hearing aids themselves work okay but I had several issues with shipping delays and customer service response times. When they finally arrived, the sound quality was better than expected. Just wish the service experience had been smoother.
After struggling with hearing loss for years, these hearing aids have been a game changer. The sound quality is crystal clear and the discreet design means nobody even knows I'm wearing them. Customer service was excellent throughout the process.
The hearing aids work well once you get used to them. Sound quality is good and they're virtually invisible. However, it took me about two weeks to get comfortable with inserting and removing them properly. Worth the investment overall.
Best decision I've made in years. The difference in my daily life is remarkable - I can finally hear conversations clearly without constantly asking people to repeat themselves. The discreet design is a huge bonus.
These help significantly with my hearing but don't expect miracles in extremely loud environments. The comfort level is good and I appreciate being able to adjust settings through the app. Customer service could respond faster to inquiries.
These work well for mild hearing loss but struggle a bit in very noisy environments like crowded restaurants. The app connectivity is convenient and battery life is decent. For the price point, they're solid but not exceptional.
Had some initial issues with fit but their support team was incredibly patient and helpful. They walked me through everything and even sent replacement tips at no charge. The hearing improvement is noticeable and I love how discreet they are.
Eargo hearing aids typically ship within 1-2 business days and arrive within 3-5 business days via standard shipping. Express shipping options are available for faster delivery when needed.
No prescription is required to purchase Eargo hearing aids as they are FDA-registered devices. However, Eargo provides an online hearing screener and recommends professional evaluation for optimal results.
Eargo offers unlimited access to licensed hearing professionals for adjustments, troubleshooting, and support throughout ownership. They provide remote programming, educational resources, and technical assistance via phone, app, or video calls.
Eargo is a hearing aid company that develops and sells direct-to-consumer hearing devices designed to be virtually invisible when worn. The company offers FDA-regulated hearing aids that can be purchased online and fitted at home, along with remote audiologist support and personalized hearing profiles.
