Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers.
The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.
Echt Apparel receives a mix of feedback from customers, with many praising the quality and fit of their gym wear. Reviewers frequently highlight the amazing quality of the clothing, noting that items fit perfectly and are comfortable, with fast delivery being a consistent positive theme.
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However, a significant number of customers express frustration with sizing inconsistencies and the return process, indicating that some items do not match expected sizes. Complaints about customer service also arise, with specific mentions of unhelpful interactions. While many consumers love their purchases and appreciate the designs, others report disappointing experiences, particularly regarding material quality and service issues. Overall, the sentiment leans positive, but the concerns about sizing and service cannot be overlooked.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
116
100%
-1.0
● Low
4.1 / 5 overall
=
116 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
3.4▼ 1.0
12-month avg
3.8
All-time
4.1
Category avg
4.0
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Sep 24
3.7
3
Oct 24
3.7
3
Nov 24
1.0
1
Dec 24
3.1
7
Jan 25
3.2
13
Feb 25
3.8
6
Mar 25
4.5
6
Apr 25
4.5
13
May 25
4.4
14
Jun 25
1.0
1
Jul 25
3.0
4
Aug 25
3.8
12
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 116 most recent reviews.
Top praiseof 89 positive reviews
Quality52%
46 mentions
Fast & efficient34%
30 mentions
Delivery31%
28 mentions
Customer service12%
11 mentions
“I completely rate their clothing as of very high quality which brings me to buy again and again”
On “Quality” · Aug 26, 2025
Top complaintsof 25 negative reviews
Returns40%
10 mentions
Refund40%
10 mentions
Payment issues36%
9 mentions
Customer service36%
9 mentions
“Would not have been buying from here if I had of known hassle to return”
On “Returns” · Aug 15, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Clothing Stores.
Overall rating and review count for this company and similar companies
Best gym wear I've ever bought I love how it's true to my size and feels very comfortable. I love the tops I bought perfect very comfy I Iike how I was able to get a loose size as I don't like very tight tops best sports bras as well so comfy to wear and perfect for my gym needs will definitely be purchasing soon
Have been an Echt customer from the very start, I love your products. I would say though the prices for products have gotten way to expensive and hence why I don't purchase much often as I did back in the day.
The quality is great, and the items are very comfortable to wear. They fit perfectly and are true to size. The only negative I have is that one of the tops I received has thumb holes and is slightly short in length, but I am tall.
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I just got my order and I immediately tried it on and omg! So comfortable! The unitard is stretchy, it doesn’t fit super snug like I thought but my partner still finds it sexy on me! The leggings though, I think I got the fold over, absolutely stunning! Makes my bum pop and makes me so excited to go out and flaunt the brand 😊
I use website for shopping sportswear mainly. I know that there are many other clothes, but sportswear here is of very high quality. They grant you free delivery for orders above 99 dollars, plus, if you understand that it will be easier for you, you can use buy nowm pay later function which is another highlight of the platform.
It's so user-friendly from their side and also if you are foreigner you can choose what currency to depict under each of the clothes on the site. All in all there are so many advantages of them that I can't stop counting them up. Highly recommend to use them👍👍
I have had my pair of sweats for about 2 months they already tore at the seams between the legs on both sides. For the amount of money i spent I didn’t think they would rip that easy. I’ve only wore them 3 times before they started to fall apart.
Company is awful. Need a simple exchange. Paid extra for package protection. Nothing fits everything is massive. I asked to exchange one item and then also must hem three misfitting pants at additional costs. They then asked me to send them pictures of my underaged daughter wearing the misfit (clearly men's sized for a girl) unisex sweatshirt to prove it doesn't fit. They asked me to send them pics of their garment being measured with a tape (why?). They won't exchange it for a smaller size without pics of the exact garment they themselves sent me. Why am I QA-ing your garments? I don't need to send pics, I need a smaller size. The clothes are too long for us both, and we are above averaged height women. All three pants need to be hemmed unless you are over six feet. Refuse a simple size exchange. Hard pass. Creepy and uncompliant to Australian Consumer Protection Laws.
Terrible customer service. Very unhelpful. Melissa has worst customer service i have seen in a long time. Assumed something she shouldn't have and now not only do I not get my refund i also don't get my order. WHATEVER YOU DO DO NOT ORDER FROM THEM!!
The sizing is ridiculous. XL should be a 14/16 not a 10/12. Great body positivity Echt (NOT)
Straight up the worst quality activewear.
I went on a shopping spree here purchasing 9 sets of work out leggings / bra.
After a few wears 3 of them had splits in the seams.
Contacted customer support who said that is general wear and tear.
I have had lululemons for 5 years and theyre still in perfect condition.
IF YOU ARE AMERICAN, AVOID LIKE THE PLAGUE. WORST CS, MAKE YOU PAY FOR SHIPPING, AND IT IS NEAR IMPOSSIBLE TO GET YOUR PACKAGE NEEDING IT SIGNED. QUALITY IS MEDIOCRE, THE JACKETS ARE VERY POOR QUALITY AND LAST MAYBE 45 DAYS BEFORE IT IS GARBAGE. MAKE SURE YOU WANT IT, IF YOU BUY IT. RETURNS ARE CHALLENGING AND ANOTHER COST TO SEND BACK. THEY ALSO GAVE ME A FREE BAG ON POINTS, BUT LIED AND CHARGED IT ANYWAY. DO NOT RECOMMEND. FOREVER 21 IS BETTER QUALITY.
My order arrived super quick, materials the clothes are made from are great quality! Sizing for me was a little off as some things were true to size and some weren’t. I’d guessed my size based off of the size chart provided and expected them to be on the smaller side so ended up with a few items that were way too big but others that fit perfectly. I don’t mind as I bought them on sale and will wear them anyway.
The Echt gift voucher came very quickly and the packaging made the gift that little bit more special. Will keep shopping for some new active wear with Echt!
I was nervous about the site because I'd never heard of the brand. But 3 day shipping to the states is phenomenal! But their clothing is of great quality! I love it here...
Commande en fin novembre pour un cadeau d'anniversaire le 19 décembre. Réception du colis une semaine après le 5 décembre. Jusque là aucun problème sauf que le colis arrive avec des frais de douanes de 52€ pour une commande à 150€. Surpris car j'avais déjà commandé sans avoir de douanes. Je refuse le colis pensant qu'il s'agit d'une erreur. Je contact de bonne foi echt qui me cite ses conditions générales de vente ne prenant pas en compte les frais de douanes et pénalisant le client qui renvoit le colis en lui offrant un remboursement à utiliser sur le site moins 20$ aus. Ou bien un renvoi pour l'international avec 55$ aus supplémentaires à régler! Hors lors de la validation du panier que ce soit sur le site internet ou l'application à aucun moment les frais de douanes ne sont mentionnés. Si vous ne consultez pas les CGV en pied de page du site où application c'est l'erreur assurée. Pourtant les frais d'envoi sont déjà élevés et la majorité des sites de ventes à l'international proposent des solutions de paiement des douanes avec le transport. Comme eBay. De plus les deux interfaces proposent des pages en Français donc on ne pense pas à ce risque.
Les échanges sont courtois au début avec le service commercial ils semble vouloir agir rapidement et globalement bien que déçu d'avoir raté le cadeau d'anniversaire, j'espère trouver une solution avec le service commercial pour obtenir un renvoi rapide du colis et tant pis kit à payer ce supplément au risque d'avoir a nouveau des frais de douanes. Puisque la aussi je suis coincé car le remboursement se fait uniquement sous forme de bons d'achat sur le site! Donc perte de 20$ plus risque de douanes!
Finalement le temps passe nous sommes fin décembre et j'apprends que mon colis n'est toujours pas retourné, je ne comprends pas car en deux jours le colis est réexpédié par Chronopost et arrive à l'aéroport de Roissy Charles de Gaulle. Donc quitte le pays.
J'insiste auprès du service commercial de Echt qui me donne après demande auprès du transporteur un retour expliquant que le colis est reparti par voie maritime et qu'il peut prendre une moyenne de 3 mois pour revenir en Australie !
Je demande donc à Echt un remboursement ou une solution à l'amiable pour le renvoi d'une commande similaire. J'explique que je reconnais mon erreur de lecture des CGV mais que ce délai d'attente n'est pas acceptable, qu'ils ont la preuve que le colis est renvoyé et que je ne suis pas responsable des choix contractuels de leur transporteur. Ils s'obstinent et refusent tout geste commercial. Ils maintiennent qu'ils s'appuient sur leur CGV et que par conséquent je dois faire preuve de patience. Honnêtement c'est dingue, je n'ai jamais eu ce type de problème sur un site de vente internet. C'est hallucinant, en Europe le consommateur est protégé par la loi. Pour l'Australie il semble que ce soit tout autrement.
Donc je déconseille très fortement l'achat des Français. Au risque minimum d'avoir d'importants frais de douanes ou pire ma situation! Service commercial je note 0. Dommage les produits sont de qualité et c'est pour celà que je commandais à nouveau.
This was my first ever order from ECHT.
Don’t trust their returns/exchange.
Don’t buy from this ECHT.
Sizing is so weird.When you ask to return for a refund, they make it extremely difficult.
They refused to give me my money back and said they would only give me credit. Difficulties and refused to help.
And you need to pay $10 to return it!
Definitely wont recommand Echt Apaprel to anyone.
Great quality and when I got the wrong size the return process to change size was quick , postage timeframes spot on will be shopping with them again 👍👍
Echt Apparel is an online retailer specializing in high-quality activewear, designed to meet the needs of fitness enthusiasts and casual gym-goers alike. Offering a diverse range of gym clothing and accessories for both men and women, the company provides products such as leggings, sports bras, joggers, and hoodies, among others. With a focus on functionality and style, Echt Apparel aims to enhance the workout experience for its customers.
The company's commitment to quality is reflected in its use of durable fabrics that facilitate performance during various physical activities, including weight training, running, and Pilates. Targeting a wide demographic, Echt Apparel caters to individuals seeking comfortable and stylish gym wear, while also offering a selection of gift cards and accessories to complement their apparel. Customers can enjoy free shipping on orders over $99, making it an appealing option for those looking to invest in their fitness wardrobe.