Where the score comes from

Each source counts by its number of reviews. Only reviews written by people are scored.

Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source	Rating	Reviews	Weight	6-mo	Fake risk
Trustpilot Imported Trustpilot reviews	3.9	299	100%	-0.9	● Low

3.9 / 5 overall

299 reviews across 1 scored source

How fake risk works ⓘ

Reputation trend

Monthly average rating from reviews written by people · latest review Jul 2025.

Last 3 months: 3.6▼ 0.9
12-month avg: 4.1
All-time: 3.9
Category avg: 4.1

Monthly averageCategory average

How it compares

Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Food & Supplies.

Overall rating and review count for this company and similar companies
Company	Overall	Legit	Delivery	Quality	Service	Trend	Reviews
Electric-Collars.comThis company	3.9 out of 5 (good)	100 out of 100	4.1 out of 5 (good)	3.3 out of 5 (fair)	4.0 out of 5 (good)	−3%	299
Internet Reptile	4.3 out of 5 (good)	100 out of 100	4.3 out of 5 (good)	4.0 out of 5 (good)	4.1 out of 5 (good)	+2%	458
horze.pl	3.9 out of 5 (good)	100 out of 100	—	—	—	—	100
zooplus.pt	3.5 out of 5 (good)	100 out of 100	—	—	—	−28%	100
zooplus.no	4.0 out of 5 (good)	100 out of 100	—	—	—	−23%	100

Bottom line: Electric-Collars.com is #3 of 5 on overall rating in this group. On quality, Internet Reptile scores higher (4.0 vs 3.3).

Vicky Gereis

1 review

Jan 30, 2022

Horrible service, a total scam

I was searching for an electric collar for my small dog who barks excessively. I accidentally bumped onto this site and I thought that the quality would be better than other collars made in China. Also they had a collar specifically for small dogs. The collar shipped very fast and received a few days later. The collar looked quite well made and small enough to fit a small dog. However, there were no instructions in English, so I emailed the company asking for English instructions, but I never got an answer. After watching a video on Youtube in Czech, I figured out how to set it up (which is really confusing because there are no buttons and you have to set it up using a magnet) and finally got it to work. However it kept getting loose on the dog’s neck and didn’t make contact and it didn’t work, so I had to readjust it a few times to be somewhat effective. When my dog started barking, the delivery of shocks was very inconsistent- it would deliver a shock after 5 or 10 barks. This not only confused the dog, but it also made her scared and anxious, as the shocks were delivered randomly. I decided to return it as the company offered a 30 day money back guarantee. I returned the collar and The company emailed me to say that they would only refund 80% of the price because the unit was a bit scratched. I agreed to that so that I could at least get some of my money back. Instead, they’ve sent me another email with some kind of “credit note” in Czech. I guess they meant that I could use it to buy something else from the store. There wasn’t even an explanation of how I could use that credit note. I emailed them again three times asking them to refund my money and that I didn’t need to buy anything else from the store. I never got an answer. I guess you could buy an electric collar from them only if you want to confuse and torture your dog or if you have some money that you need to throw away. So only one star for them.

Report

Month	Average	Reviews
Aug 24	4.5	10
Sep 24	3.0	2
Oct 24	5.0	2
Nov 24	3.7	3
Dec 24	3.7	6
Jan 25	5.0	1
Feb 25	5.0	1
Mar 25	4.4	5
Apr 25	5.0	1
May 25	3.8	4
Jun 25	3.0	2
Jul 25	3.8	5

Electric-Collars.com reviews & trust report

Electric-Collars.com has a positive customer experience.

Best for

Watch out for

Where the score comes from

Reputation trend

What people praise & complain about

Top praiseof 213 positive reviews

Top complaintsof 77 negative reviews

How it compares

Reviews

Customer reviews (299)

Quick delivering and everything in…

Thanks

God og hurtig service

Vendono ciò che non hanno... They sell what they don't have

Electric-Collars.com FAQ

What is the estimated delivery time for orders?

Can I return a product if it doesn't meet my expectations?

What should I do if I receive a faulty product?

Do products come with a warranty?

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Alternatives to Electric-Collars.com

Internet Reptile

horze.pl

zooplus.pt

zooplus.no

Lyka Pet Food

Pets at Home

The CrowdTrust Experience⭐

perfetti e veloci nella spedizione

The best purchase i have done!Sure i'll…

Horrible service, a total scam

*******

It took longer than 7 days to arrive

För dyr frakt

Fast shipping. :)

Five stars!!

Perfect!

Marina

Excellent

Je suis très content satisfait

ultra-fast delivery to south europe

Good product, bad service

Package no conform

dårlig salginformation

About Electric-Collars.com

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