very fast
very fast. recomend

Electric-Collars.com is a specialized retailer focusing on the niche market of electronic training collars for dogs. Established with over nine years of experience in the pet supplies industry, the company has positioned itself as a leader in offering a vast range of electronic collars designed for dog training and behavior management. Electric-Collars.com manufactures and sells its own brand, Reedog, alongside other favorite brands such as Aetertek, Dogtrace, Garmin, PetKit, PetSafe®, and SportDOG®, ensuring a wide selection to meet the diverse needs of pet owners. The company caters to customers looking for quality, affordability, and efficiency in training solutions for their pets. With services that include expert consultation, collar rental, and a comprehensive service program, Electric-Collars.com aims to support pet owners through every step of their training journey. Additionally, the website offers free shipping on orders over 200 USD worldwide, making it accessible to a global customer base. Beyond electronic collars, the company also provides a variety of pet supplies including beds, kennels, bags, toys, bowls, fountains, and dispensers, positioning Electric-Collars.com as a go-to online store for pet owners seeking reliable and effective training tools and accessories.
Electric-Collars.com receives a mix of feedback from customers, with a notable emphasis on their fast delivery and reliable service. Many reviewers praise the quick shipping, often highlighting that their orders arrive sooner than expected, which contributes positively to their overall experience.
However, there are significant concerns regarding product quality and fulfillment issues. Several customers report receiving incorrect or malfunctioning items, such as unsuitable adapters or collars that do not work as intended. Additionally, some express frustration over delayed shipments, with orders taking longer than anticipated to be dispatched. While the majority of reviews reflect satisfaction with the service and delivery speed, the recurring complaints about product issues and fulfillment challenges indicate room for improvement.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 3.9 | 299 | 100% | -0.9 | ● Low |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 4.5 | 10 |
| Sep 24 | 3.0 | 2 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 3.7 | 3 |
| Dec 24 | 3.7 | 6 |
| Jan 25 | 5.0 | 1 |
| Feb 25 | 5.0 | 1 |
| Mar 25 | 4.4 | 5 |
| Apr 25 | 5.0 | 1 |
| May 25 | 3.8 | 4 |
| Jun 25 | 3.0 | 2 |
| Jul 25 | 3.8 | 5 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 299 most recent reviews.
“Fast and reliable”
“I returned the item express mail to receive my 30 day refund (€50 shipping fee)”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Pet Food & Supplies.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 3.9 out of 5 (good) | 100 out of 100 | 4.1 out of 5 (good) | 3.3 out of 5 (fair) | 4.0 out of 5 (good) | −3% | 299 | |
| 4.3 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.0 out of 5 (good) | 4.1 out of 5 (good) | +2% | 458 | |
| 3.9 out of 5 (good) | 100 out of 100 | — | — | — | — | 100 | |
| 3.5 out of 5 (good) | 100 out of 100 | — | — | — | −28% | 100 | |
| 4.0 out of 5 (good) | 100 out of 100 | — | — | — | −23% | 100 |
Bottom line: Electric-Collars.com is #3 of 5 on overall rating in this group. On quality, Internet Reptile scores higher (4.0 vs 3.3).
299 reviews of Electric-Collars.com. Filter by what matters to you.
very fast. recomend
Compra fácil e intuitiva. Envio e recepção em 7 dias. Tudo impecável com a encomenda. Recomendo
A very good company to deal with. Very responsive. You can tell this company cares about what they are doing and provide excellent customer service.
Quick answers to the questions people ask most.
Delivery times may vary based on your location and the item ordered. Please refer to the shipping information on our website or contact our customer service for more details.
Yes, we accept returns within a specific period after purchase if the product is in its original condition. Check our return policy on our website or contact us for more information.
If you receive a defective or incorrect item, please contact our customer service immediately to arrange for a replacement or refund.
Yes, our products come with a manufacturer's warranty. For warranty details and duration, please visit our website or contact us.
Once your order is shipped, you will receive a tracking number via email. Use this number on our website or the courier's website to track your order's status.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
A lot of variety, even replacement parts. Product prices are fair. Shipping was fast and on time. Checkout process straight forward. Only con being the sometimes bad english translation on the website. Had to double check some product descriptions. But still 5 stars for the flawless process and range of products.
Fijn contact
I strongly do not recommend to buy anything in this shop!!!!! My long sad story in short details: - 08.07.2020 Requesting by phone if they have a collar for a cat. They recommend Canicalm Small because it is the smallest anti-barking collar in the world with the weight only 17 grams and its suitable for cats (bold sphynx in my case). They told me that they had sold them enough to recommend for cats. - 08.07.2020 Paid approximately 100 Euro with delivery. - 15.07.2020 I received collar but instead of Canicalm Small I received Canicalm Sonic which is twice cheaper and completely is not suitable for my pet. Reply from shop: Oh, we are so sorry, or mistake, please send it back via EMS to us and we will send you the correct one. Please pay for delivery and we will send you money back to you. -18.07.2020 I’m sending collar back and sending via e-mail receipts for 28 Euro for delivery in order to receive them back. Reply from shop: “We are sorry but we will send you money as soon as we will receive wrong collar.” -12.08.2020 Me: “Dear shop, you have received collar, when you will send me 28 EURO back?” Reply from shop : “We have some difficulties with sending, please wait……” - 07.10.2020 Shop: “We send you money on 03.09.2020 to you credit card, please check with the bank…..” Sending documents to bank from shop in order to check why I haven’t received refund. Bank replied that shop in documents put incorrect your account number so please check with the shop…… After all this situation today is 04.03.2021 and I still haven’t received money back. The only thing is that shop says that we are sorry, we are checking…. P.S. At the end Canicalm small doesn’t work for cats. Useless purchase which cost me 100Euro plus 28Euro which shop haven’t send me back.
Saved my life! Puppy chewed the arial of my receiver, quickly delivered to me in France. Thank you
Professionel, quick = perfect
Shame, they weren’t able to fulfil my order because of Covid-19. Fairly good with the customer service bit though so just sneak into to 3 stars
Hi I did order from you the product and of course the payment passed, I waited a few days after I received nothing from you, no receipt, or purchase confirmation, or at least a sign of life. I have sent you three emails since then and have not received any response other than an automatic message that you are out of the office, if that's what your service looks like I'm very disappointed, I hope at least from here I get some response from you.
Electric-Collars.com is a specialized retailer focusing on the niche market of electronic training collars for dogs. Established with over nine years of experience in the pet supplies industry, the company has positioned itself as a leader in offering a vast range of electronic collars designed for dog training and behavior management. Electric-Collars.com manufactures and sells its own brand, Reedog, alongside other favorite brands such as Aetertek, Dogtrace, Garmin, PetKit, PetSafe®, and SportDOG®, ensuring a wide selection to meet the diverse needs of pet owners. The company caters to customers looking for quality, affordability, and efficiency in training solutions for their pets. With services that include expert consultation, collar rental, and a comprehensive service program, Electric-Collars.com aims to support pet owners through every step of their training journey. Additionally, the website offers free shipping on orders over 200 USD worldwide, making it accessible to a global customer base. Beyond electronic collars, the company also provides a variety of pet supplies including beds, kennels, bags, toys, bowls, fountains, and dispensers, positioning Electric-Collars.com as a go-to online store for pet owners seeking reliable and effective training tools and accessories.
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