Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
Eligo Energy receives high praise from customers for its competitive natural gas and electric rates, with many noting significant savings since switching providers. Reviewers frequently highlight the exceptional customer service, describing staff as courteous, professional, and helpful throughout the enrollment and renewal processes.
Many appreciate the ease of switching and the proactive communication regarding potential savings. However, some consumers express frustration over aggressive marketing tactics, reporting numerous unsolicited calls encouraging them to switch to Eligo. Additionally, a few customers mention the need for more frequent contract renewals, which they feel could be inconvenient. Overall, Eligo Energy is viewed positively, with a strong emphasis on customer satisfaction and cost savings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customer service has always been very helpful to us in the resign process”
“My wife and I switched our gas supplier from Consumers to Eligo in late 2023”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
 | 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 100 |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Eligo Energy is #2 of 5 on overall rating in this group.
100 reviews of Eligo Energy. Filter by what matters to you.
Customer service helped me secure lower rate for a longer term than a competitor. I have been with Eligo for over 2 years now. Customer service has been helpful in all my interactions with company Thomas Parry - PA
Stephanie Lopez was most helpful. After some frustrations with pervious associates, Stephanie Lopez came to the rescue to help finalize my agreement with Eligo. She was thorough, knowledgeable and helped get the job accomplished. Keep this employee!
I have been a customer for three years. During the renewal process a glitsch occurred. Eligo diligently worked to resolve the problem to my satisfaction with competitive rates.
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Great rates. Friendly representatives. Just be sure that you have a new contract in place before the old one expires or else you will be surprised by a large rate increase.
Our energy bills have gone down significantly since becoming an Eligo customer. There representatives are knowledgeable and easy to work with.
The "sign-up" was relatively easy and courteous. And the biggest benefits/value is the electricity cost savings: typically 50% savings monthly! Customer service could be improved by communicating the anticipated expiration of the contract period.
Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
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