Very Pleased
We've been very pleased with their Natural Gas Rates. Customer service has always been very helpful to us in the resign process. Courteous and professional.

Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
Eligo Energy receives high praise from customers for its competitive natural gas and electric rates, with many noting significant savings since switching providers. Reviewers frequently highlight the exceptional customer service, describing staff as courteous, professional, and helpful throughout the enrollment and renewal processes.
Many appreciate the ease of switching and the proactive communication regarding potential savings. However, some consumers express frustration over aggressive marketing tactics, reporting numerous unsolicited calls encouraging them to switch to Eligo. Additionally, a few customers mention the need for more frequent contract renewals, which they feel could be inconvenient. Overall, Eligo Energy is viewed positively, with a strong emphasis on customer satisfaction and cost savings.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 100 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review May 2025.
| Month | Average | Reviews |
|---|---|---|
| Jun 24 | 5.0 | 1 |
| Jul 24 | 5.0 | 1 |
| Aug 24 | 5.0 | 3 |
| Sep 24 | — | 0 |
| Oct 24 | 5.0 | 2 |
| Nov 24 | 5.0 | 2 |
| Dec 24 | 1.0 | 1 |
| Jan 25 | 5.0 | 2 |
| Feb 25 | — | 0 |
| Mar 25 | 1.0 | 1 |
| Apr 25 | 5.0 | 1 |
| May 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Customer service has always been very helpful to us in the resign process”
“My wife and I switched our gas supplier from Consumers to Eligo in late 2023”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Electric Companies.
| Company | Overall | Legit | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.7 out of 5 (good) | 4.5 out of 5 (good) | — | 100 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 2.7 out of 5 (poor) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | 3.8 out of 5 (good) | — | 999 | |
| 4.3 out of 5 (good) | 67 out of 100 | 4.3 out of 5 (good) | 4.4 out of 5 (good) | — | 227 | |
| 5.0 out of 5 (good) | 100 out of 100 | — | — | 0% | 227 |
Bottom line: Eligo Energy is #2 of 5 on overall rating in this group.
100 reviews of Eligo Energy. Filter by what matters to you.
Over a year ago
We've been very pleased with their Natural Gas Rates. Customer service has always been very helpful to us in the resign process. Courteous and professional.
Over a year ago
Eligo service is great and the people i dealt with was very helpful and polite
Over a year ago
I have been with Eligo for many years they save me money simple as that sign a contract and you are good to go they will look out for your best interest, Thanks Eligo
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We've been very pleased with their Natural Gas Rates. Customer service has always been very helpful to us in the resign process. Courteous and professional.
Eligo service is great and the people i dealt with was very helpful and polite
My wife and I switched our gas supplier from Consumers to Eligo in late 2023. We also switched our disabled daughter and son's accounts because they are on limited incomes. In the 14 months since we switched, we paid over $2,500 more for Eligo gas than we would have paid for Consumers with no notification from Eligo that they were raising their price almost every month.
I have been with Eligo for many years they save me money simple as that sign a contract and you are good to go they will look out for your best interest, Thanks Eligo
Although you have to renew your contract more frequently then with other suppliers, it is for your benefit. By doing this you can usually get a lower payment amount, because your payment amount is based on the stock market at that time. I have never been disappointed at renewal time. Thank you for making the purchase of your services so economical.
I have been receiving 15-20 phone calls a day for the past two weeks from a boiler room asking me to change to Eligo. Their rate is 8.99 they say. I have filed a complaint with the FCC as these people call and hang up, call or insist my current plan with another firm has expired (it hasn't) and have continued endlessly annoying me, even though I tell them my plan is in effect.
ELIGO ENERGY !!!! MAKES IT SOOOOOOOOO !!!! EASY !!!! & FAST !!!! & VERY FRIENDLY !!!!
Eligo makes it easy to enroll and the savings are substantial Kathi Andress
Only been with them about three months, but their customer service is very friendly and easy to work with. Our bill has been greatly reduced and we greatly appreciate this. Keep up the good work! Thanks. Rick Sipe, York, Pa
I switched like most to save money and that’s what Eligo did, Switching was easy, answered a few questions online and that was it, the switch was faster then I expected.Low rates and good customer service, can’t beat that.
I was a little hesitant switching my electric provider due to past bad experiences. The customer service rep was very informative and wonderful to deal with. She gave me an estimate amount of saving I could expect. My saving was significantly more than I was expecting!!!
I always chose Eligo for my electric . they provide me with a competitive rate . The staff at Eligo is always curious and professional.
The service is good and the electric rate is the least expensive in my area!
We are very pleased with the customer service and electrical delivery from Eligoenergy. They have proactively reached out to us when changes can be made to reduce both our electrical usage and when lower rates are available. We would highly recommend them for your energy needs.
Have been an Eligo customer for years now. They have saved us thousands of dollars on our electric. U.S. based customers service that is always friendly, knowledgeable and always helpful. They never pester you about signing up for green deals like some other energy companies that call you constantly once signed up. I do not want that kind of relationship with my electric company. They just offer the best rates and the bill reflects that consistently. I cannot recommend Eligo enough. If you are not shopping for your energy supplier you are losing money. The amount Eligo can save you is amazing. Stephen Krzanowski
very polite, helpful, answer any questions and are ready to help if you need it
Very good agent on telephone. Explained who he was and who he was working for and made it a point to help me save money. Thanks to him, everything went smoothly.
It was very easy to renew my contract. I get timely reminders. Customer reps are always personable and helpful. They are very clear in their explanations.
Eligo Energy quoted us a price of 2.99 mcf never did they update my account I have had to call every month to get a reimbursement then I ask to get transferred to a sales associate so I can extend my contact she was rude she would not budge on the price whatsoever which was a dollar higher than my local gas company was charging so I asked her to send me back to someone so I can cancel my account this rep said it was canceled but it was not I have had to call twice now let’s see if next month it is truly canceled I will never do business with this company ever again
Eligo Energy is an online platform that specializes in providing personalized electric and gas rate options for residential customers. Through its user-friendly website, Eligo Energy allows consumers to enter their zip code and receive instant quotes tailored to their energy usage. The company employs proprietary technology to deliver custom pricing, enabling customers to potentially save up to 20% on their monthly energy bills. Eligo Energy facilitates a seamless transition for customers looking to switch their energy supplier. The company coordinates directly with local utility providers, ensuring that customers continue to receive one consolidated bill while benefiting from lower rates. In addition to competitive pricing, Eligo offers expert customer care and a satisfaction guarantee, as well as green energy options for environmentally conscious consumers.
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