Energy Sistem is a company specializing in audio devices, offering a diverse range of products including headphones, speakers, and portable audio players. The company operates through its official website, energysistem.com, where consumers can explore and purchase innovative audio technologies designed for personal and professional use. Energy Sistem emphasizes quality and user experience, providing items such as music sunglasses and turntables alongside traditional audio equipment.
Targeting consumers who value high-quality sound and modern design, Energy Sistem caters to music enthusiasts and everyday users seeking reliable audio solutions. The company also offers attractive features such as a 30-day trial period, free shipping on orders over €30 within the Iberian Peninsula, and a 36-month warranty on its products. By focusing on customer satisfaction and technological advancement, Energy Sistem positions itself as a trusted provider in the audio market.
Energy Sistem receives a generally positive reception from customers, with many praising the quality and affordability of its products. Reviewers frequently highlight the excellent customer service, noting the quick response times and effective solutions provided by the technical support team.
Read full summaryShow less
Many express satisfaction with their purchases, particularly regarding the good sound quality and performance of items like headphones and portable speakers. However, some consumers report issues with the return process, citing difficulties in obtaining refunds for products that did not meet their expectations. Despite these complaints, the overall sentiment remains favorable, with a strong emphasis on the brand's reliability and value for money. Overall, Energy Sistem is viewed positively by the majority of its customers.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.1
174
100%
● Low
4.1 / 5 overall
=
174 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
5.0▲ 0.4
12-month avg
4.7
All-time
4.1
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Jul 24
4.2
5
Aug 24
4.3
4
Sep 24
5.0
6
Oct 24
5.0
3
Nov 24
5.0
5
Dec 24
5.0
5
Jan 25
5.0
6
Feb 25
5.0
1
Mar 25
4.0
4
Apr 25
—
0
May 25
—
0
Jun 25
5.0
1
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 174 most recent reviews.
Top praiseof 135 positive reviews
Customer service1%
2 mentions
“I contacted the customers’ service, they asked to send to them the product (at their cost) and after few days I recei...”
On “Customer service” · Apr 19, 2021
Top complaintsof 33 negative reviews
Customer service6%
2 mentions
“It's not good very bad service stopped without any reason”
On “Customer service” · Dec 3, 2019
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Consumer Electronics.
Overall rating and review count for this company and similar companies
Amabilidad, rapidez y eficacia del servicio técnico
Desde que contacté con el servicio de eeparación porque había perdido un cargador especial hasta que me lo mamdaron a casa sólo pasaron 4 días. Rápidos, super amables y muy eficaces, un gusto emcontra... See more
Diversidad y precio ajustado a la calidad de los productos
Puedes encontrar lo que buscas de manera fácil. Los productos tienen una buena relación calidad -precio, tienes dónde elegir dependiendo de tu presupuesto. Estoy contenta con los productos que he adqu... See more
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Amabilidad, rapidez y eficacia del servicio técnico
Desde que contacté con el servicio de eeparación porque había perdido un cargador especial hasta que me lo mamdaron a casa sólo pasaron 4 días. Rápidos, super amables y muy eficaces, un gusto emcontrar genete así
Diversidad y precio ajustado a la calidad de los productos
Puedes encontrar lo que buscas de manera fácil. Los productos tienen una buena relación calidad -precio, tienes dónde elegir dependiendo de tu presupuesto. Estoy contenta con los productos que he adquirido, funcionan como esperaba.
Compré unos cascos que me venian muy grandes y a la hora de devolverlos hice el formulario, me mandaron un correo en el que me decian que iban a mandar al transportista . 3 dias despues no lo mandaron y cuando intenté llamar no me cogieron el telefono (llame 7 veces) mientras que a otra persona que llamó con un número no registrado en su base de datos si se lo cogieron, le dijeron que no venian porque no estaba bien puesta la puerta (me ponía dirección incorrecta si intentaba ponerlo) y que ya iban a pasarse y me enviarian un correo de confirmación. Todavia no me han enviado el correo y no me cogen las llamadas ni a mi ni a la otra persona
Desde el primer momento en que pude elegir el producto en base a sus especificaciones técnicas hasta que me llegó a casa fue todo estupendo, muy profesional y satisfactorio. Recomendados 100%
Todas las compras que he realizado de productos Energy Sistem son apuesta, buenos productos a buen precio y buena calidad. Muy contento con el altavoz portátil que ha sido mi última adquisición
Por fin he encontrado los auriculares acuaticos que necesitaba Se oye estupendamente bajo el agua y son muy comodos. Rapidez al servirlo y embalaje perfecto
Después de más de dos años, me falló la ruleta del volumen. Contacté con Amazon y me dijeron que primero debía probar con la garantía de la marca. Los llamé y en menos de una semana y media, me enviaron una radio nueva sin poner ningún tipo de pega. Muy contento con el servicio de garantía, porque, si soy sincero, no me esperaba tanta eficacia. 10 de 10.
Energy Sistem is a company specializing in audio devices, offering a diverse range of products including headphones, speakers, and portable audio players. The company operates through its official website, energysistem.com, where consumers can explore and purchase innovative audio technologies designed for personal and professional use. Energy Sistem emphasizes quality and user experience, providing items such as music sunglasses and turntables alongside traditional audio equipment.
Targeting consumers who value high-quality sound and modern design, Energy Sistem caters to music enthusiasts and everyday users seeking reliable audio solutions. The company also offers attractive features such as a 30-day trial period, free shipping on orders over €30 within the Iberian Peninsula, and a 36-month warranty on its products. By focusing on customer satisfaction and technological advancement, Energy Sistem positions itself as a trusted provider in the audio market.