What dental services do you offer?
Epic West Family Dentistry offers a range of services including general dentistry, cosmetic procedures, orthodontics, and pediatric dentistry.
Epic West Family Dentistry is a dental practice that provides a range of dental services for patients of all ages. The clinic likely offers preventive care, restorative treatments, and cosmetic dentistry to help maintain and improve oral health. With a focus on family-oriented care, the practice aims to create a comfortable environment for its patients.
Epic West Family Dentistry receives a mix of feedback from its patients, highlighting both strengths and areas for improvement. Many reviewers praise the family-oriented atmosphere and exceptional service, noting that the staff is friendly and accommodating, particularly for children.
Customers appreciate the thoroughness of the dental care provided and the professionalism of the team. However, several reviews point out issues with wait times and scheduling, with some patients experiencing excessive delays and confusion during the appointment process. Communication also emerges as a concern, with a few individuals feeling that their treatment plans were not adequately explained. Overall, while many enjoy their experiences at Epic West, there are notable complaints that suggest the practice could benefit from better management and streamlined operations.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Dental Services.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| — | 0 out of 100 | — | 0 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 |
12 reviews of Epic West Family Dentistry. Filter by what matters to you.
10 months ago
The dental work I received was satisfactory, but the scheduling process was confusing. I had to call multiple times to confirm my appointment. They should streamline this process.
10 months ago
The team at Epic West is very professional and caring. They took the time to listen to my concerns, and I appreciated the thorough examination I received. I feel like I'm in good hands here.
10 months ago
From check-in to check-out, my experience was exceptional. The dentist took the time to explain everything, and the office staff were very accommodating. Definitely my go-to dental clinic now!
10 months ago
I’ve been going to Epic West for years, and I can’t say enough good things about them. The staff is always friendly, and my cleanings are thorough. I love that they remember my preferences from past v... See more
Quick answers to the questions people ask most.
Epic West Family Dentistry offers a range of services including general dentistry, cosmetic procedures, orthodontics, and pediatric dentistry.
Our office hours are Monday to Friday from 8 AM to 5 PM, with extended hours on Wednesdays.
You can schedule an appointment by calling our office directly or using the online booking feature on our website.
Yes, we accept various dental insurance plans. Please contact our office for specific insurance providers.
We request that you provide at least 24 hours notice if you need to cancel or reschedule your appointment to avoid a cancellation fee.
Yes, we are always accepting new patients and look forward to providing them with quality dental care.
We follow strict infection control protocols, including sterilization of instruments and the use of personal protective equipment to ensure patient safety.
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The dental work I received was satisfactory, but the scheduling process was confusing. I had to call multiple times to confirm my appointment. They should streamline this process.
The team at Epic West is very professional and caring. They took the time to listen to my concerns, and I appreciated the thorough examination I received. I feel like I'm in good hands here.
From check-in to check-out, my experience was exceptional. The dentist took the time to explain everything, and the office staff were very accommodating. Definitely my go-to dental clinic now!
I’ve been going to Epic West for years, and I can’t say enough good things about them. The staff is always friendly, and my cleanings are thorough. I love that they remember my preferences from past visits!
I had a fantastic visit at Epic West Family Dentistry. The staff was friendly and professional. Dr. Smith took the time to explain my treatment options clearly. Highly recommend!
While the facilities are nice and clean, I felt the staff could improve their communication. I had to ask several times about my treatment plan, which was a bit frustrating.
The dental hygienist was very gentle and made me feel comfortable during the cleaning. The wait time was reasonable, and the office is clean and well-maintained. Will return for my next appointment!
Overall, my experience was okay, but the wait time was excessive. I arrived on time for my appointment but waited over 30 minutes. This needs to be addressed for a better patient experience.
What I love most about Epic West is how family-oriented they are. They offer services for all ages and cater to kids exceptionally well. My whole family now goes here, and we are all happy!
I was disappointed with my visit. The dentist seemed distracted and didn’t fully address my concerns. I expected more attention to detail, especially since I was a new patient.
Epic West Family Dentistry is fantastic for children! My daughter was nervous about her first appointment, but the staff made her feel at ease and even gave her a little gift after her visit. A+ for kid-friendly services!
I had a decent experience, but it wasn’t as smooth as I expected. The staff seemed overwhelmed, which led to a longer wait than usual. The treatment was fine, but I left feeling a bit rushed.
Yes, we offer flexible payment plans and financing options to help make dental care more affordable for our patients.
Please bring your insurance card, a valid ID, and any medical records relevant to your dental history.
Yes, we have a parking lot available for our patients' convenience.
Epic West Family Dentistry is a dental practice that provides a range of dental services for patients of all ages. The clinic likely offers preventive care, restorative treatments, and cosmetic dentistry to help maintain and improve oral health. With a focus on family-oriented care, the practice aims to create a comfortable environment for its patients.