Avoid scammers
Purchased expensive item from them, its not arrived an these scammers are impossible to contact, emails are returned and mailbox is ful

Epione Medical Services is a UK-based provider specializing in event medical cover and first aid support. The company offers comprehensive first aid training and medical planning services designed to ensure safety at various events, including corporate functions, festivals, and private gatherings. Their team is equipped to deliver prompt and professional medical assistance tailored to the unique needs of each event. The primary customers of Epione Medical Services include event organizers, businesses, and individuals seeking reliable medical support for gatherings of all sizes. By offering a range of services that include first aid training and on-site medical coverage, the company aims to enhance the safety and well-being of attendees at any event. For further inquiries, customers are encouraged to reach out via email, as the company is currently undergoing website updates.
Epione Medical Services receives overwhelmingly negative feedback from customers, with a significant number expressing frustration over undelivered orders and poor communication. Many reviewers report placing orders and having their payments processed, only to receive no products and face difficulties in reaching the company, as their phone lines are often disconnected and emails go unanswered.
Despite one positive review highlighting the professionalism of a staff member named Tony, the overall sentiment is dominated by complaints about the company's reliability and customer service. Consumers describe their experiences as disappointing and label the company as untrustworthy, with some even resorting to reporting them as a scam. The lack of responsiveness and failure to deliver products are recurring themes in the reviews.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Low volume · weighted down | 1.4 | 9 | 100% | ● Not enough data |
Monthly average rating from reviews written by people · latest review Jan 2023.
| Month | Average | Reviews |
|---|---|---|
| May 22 | 1.0 | 1 |
| Jun 22 | 1.0 | 1 |
| Jul 22 | — | 0 |
| Aug 22 | — | 0 |
| Sep 22 | 5.0 | 1 |
| Oct 22 | — | 0 |
| Nov 22 | — | 0 |
| Dec 22 | 1.0 | 1 |
| Jan 23 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 9 most recent reviews.
“Worst company ever, I ordered equipment 2 weeks ago and it never arrived”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Health & Medical.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
| 1.4 out of 5 (poor) | 67 out of 100 | — | 9 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.3 out of 5 (good) | 100 out of 100 | — | 100 | |
| 1.1 out of 5 (poor) | 100 out of 100 | — | 100 | |
| 1.8 out of 5 (poor) | 100 out of 100 | — | 100 |
Bottom line: Epione Medical Services is #4 of 5 on overall rating in this group.
9 reviews of Epione Medical Services. Filter by what matters to you.
Over a year ago
Purchased expensive item from them, its not arrived an these scammers are impossible to contact, emails are returned and mailbox is ful
Over a year ago
Do not purchase from this company. They will fail to deliver. You will be unable to contact anyone, straight to answer machine. You cannot leave message as full. Will ignore contact via email. I am no... See more
Over a year ago
Tony Fitz visited us today at our Barchester home. Great guy. Very professional and helpful.
Over a year ago
Worst company ever, I ordered equipment 2 weeks ago and it never arrived. There phone is disconnected and they don't respond to emails. Do not use them
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Purchased expensive item from them, its not arrived an these scammers are impossible to contact, emails are returned and mailbox is ful
Do not purchase from this company. They will fail to deliver. You will be unable to contact anyone, straight to answer machine. You cannot leave message as full. Will ignore contact via email. I am now in dispute with company through my bank and still considering to start small claims process
Tony Fitz visited us today at our Barchester home. Great guy. Very professional and helpful.
Worst company ever, I ordered equipment 2 weeks ago and it never arrived. There phone is disconnected and they don't respond to emails. Do not use them
Placed an order payment taken and order confirmed never received my order. Tried numerous times to contact by various methods no reply to anything. Now the mailbox is full so cant even leave any message. Terrible service wouldnt recommend at all.
Paid for an order but order never arrived and no one responded to me when I contacted them. Very disappointing
Placed an order on 29th October no response via telephone, email or fb Avoid this company have to recover money via my bank.
I placed an order on 19 august but nothing received till now i dont think they are geniune company i report it to the company house and yo the police as a scam company in the uk because they don’t pick up phones they didn’t reply to emails and they didn’t send the my order
Epione Medical Services is a UK-based provider specializing in event medical cover and first aid support. The company offers comprehensive first aid training and medical planning services designed to ensure safety at various events, including corporate functions, festivals, and private gatherings. Their team is equipped to deliver prompt and professional medical assistance tailored to the unique needs of each event. The primary customers of Epione Medical Services include event organizers, businesses, and individuals seeking reliable medical support for gatherings of all sizes. By offering a range of services that include first aid training and on-site medical coverage, the company aims to enhance the safety and well-being of attendees at any event. For further inquiries, customers are encouraged to reach out via email, as the company is currently undergoing website updates.
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