NFL Shop EU is the official online retail platform for National Football League merchandise in Europe. The company offers a wide range of products including apparel, accessories, and collectibles for fans of all ages, featuring their favorite NFL teams. Customers can find items such as jerseys, hats, and home décor, catering to both avid football enthusiasts and casual fans looking to support their teams. Targeting a diverse audience across Europe, NFL Shop EU serves individuals seeking authentic NFL merchandise. The platform emphasizes quality and variety, ensuring that customers have access to the latest trends and official gear aligned with their favorite teams. With a user-friendly online shopping experience, the company aims to enhance the fan experience by providing convenient access to NFL products.
NFL Shop EU receives a mix of feedback from customers, with many praising the quick delivery and quality of products. Reviewers highlight the efficient shipping, often receiving items within a week, and appreciate the wide selection of authentic fan merchandise.
However, there are significant complaints regarding customer service and order accuracy. Several consumers report issues with receiving incorrect items, slow processing times for returns, and difficulties in obtaining refunds. Additionally, some customers express frustration over being charged multiple times for the same order. While many enjoy their purchases and the overall shopping experience, the recurring issues with service and product quality detract from the positive aspects. Overall, the sentiment leans towards the positive, but notable concerns remain.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.0 | 100 | 100% | -2.1 | ● Medium |
Monthly average rating from reviews written by people · latest review Jul 2025.
| Month | Average | Reviews |
|---|---|---|
| Apr 25 | 4.3 | 87 |
| May 25 | 2.5 | 8 |
| Jun 25 | 2.0 | 4 |
| Jul 25 | 1.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 100 most recent reviews.
“Exactly as described and extremely fast delivery”
“Earlier this month I ordered a Clearance pair of Chicago Bears shorts and received a Pittsburgh Steelers jersey”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shopping & Fashion.
| Company | Overall | Legit | Delivery | Quality | Service | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.0 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.2 out of 5 (good) | 4.4 out of 5 (good) | — | 100 |
| 1.3 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 | |
| 2.9 out of 5 (fair) | 100 out of 100 | 1.3 out of 5 (poor) | 1.9 out of 5 (poor) | 2.5 out of 5 (poor) | +4% | 1,000 | |
| 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.9 out of 5 (good) | 5.0 out of 5 (good) | +2% | 397 | |
| 2.6 out of 5 (poor) | 100 out of 100 | 2.7 out of 5 (poor) | 3.0 out of 5 (fair) | 2.2 out of 5 (poor) | +12% | 368 |
Bottom line: NFL Shop EU is #2 of 5 on overall rating in this group. On quality, Red Run scores higher (4.9 vs 4.2).
100 reviews of NFL Shop EU. Filter by what matters to you.
Over a year ago
Good product at a reasonable price. Delivery was as stated.
Over a year ago
Easy Order process Sizes a little smaller than usual
Quick answers to the questions people ask most.
Yes, NFL Shop EU is a legitimate company with a variety of customer reviews reflecting both positive and negative experiences. The shop has numerous verified reviews that indicate a mix of satisfaction and issues with service quality.
No, NFL Shop EU is not a scam. While some customers have reported issues such as double charges or slow delivery, the majority of reviews indicate real purchases and customer feedback, suggesting that the business operates in good faith.
NFL Shop EU offers a wide range of NFL merchandise including jerseys, apparel, and fan gear. Many customers appreciate the selection and quality of the products available.
NFL Shop EU accepts various payment methods including credit cards and PayPal. Customers should check the checkout page for specific options available.
NFL Shop EU has a return policy that allows customers to return items within a specified period. However, some customers have reported delays in refunds, indicating variability in the return process.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Habe eine sog. Hybrid-Jacke, man kann vielleicht auch Regenjacke sagen von den Steelers bestellt (XL und L). Nachdem ich L angezogen hatte, war klar, dass ich XL erst garnicht auspacken brauchte. Die Größen fallen im Vergleich zu Europa ziemlich groß aus. D.h. L entspricht in diesen Fall XL. Ich würde vmtl. auch im M 'reinpassen ;-D. Mit der Qualität der Jacke an sich bin ich sehr zufrieden. Man muss wissen, dass die Lieferung und Rücksendung / Rückzahlung einige Zeit brauchen (ca. 3 Wochen). Kommunikation ist einwandfrei.
Good product at a reasonable price. Delivery was as stated.
Easy Order process Sizes a little smaller than usual
All went good. The product is exactly as I was looking for, service was perfect.
Wir haben im November ein Trikot bestellt, auf Grund von Wartezeiten ist dies erst im März eingegangen. An sich ja kein Problem, aber es war die falsche Größe. Der Rückversand hat etwas gedauert und auf das Geld müssten wir auch länger warten. Nun haben wir wieder bestellt und zur geoßen Überraschung nach drei Wochen Lieferzeit. Wieder falsches Trikot. Jedes Mal wurde anstelle eines 3XL ein Trikot in Große S geliefert. Auf dem Aufkleber des Plastikbeutel stand immer 3XL, aber der Inhalt ist falsch!
Earlier this month I ordered a Clearance pair of Chicago Bears shorts and received a Pittsburgh Steelers jersey! Being honest, I returned the jersey, rather than selling it. I requested that they send me the correct item and refund my return postage costs. They did neither, merely acknowledging receipt of the jersey, with no hint of an apology. After wasting considerable time with their online bots, I was put through to one of their 'service specialists'. After a further struggle, he/she agreed to refund the price I paid, plus the postage costs I had incurred. If I wanted the shorts, I would have to start again and place a new order. Still no hint of an apology, or gratitude for returning a much more expensive jersey. UPDATE - Don't be misled by the apparent offer to be of assistance. I supplied the requested information, but have heard nothing further. FURTHER UPDATE (4 June) - After posting my previous update, they emailed to apologise for not responding when I supplied the information they requested. This time they finally arranged to send me the shorts I originally ordered and not charge me for them (cost £11.20). A good company would have done that immediately, to correct their mistake and preserve goodwill. I would then have had a small 'thank you' for returning the much more expensive item that they had sent in error. Instead I have now had to return an item, submit a negative review, amend it twice, and contact them both online and by email on two occasions, to even get that far... so I am no longer content to be fobbed off with a cheap pair of shorts! I have been offered a 50% off coupon for a future order, but that comes with so many exclusions and conditions that I've rejected it. My suggestion was that they send me a New York Jets scarf (value £15), which would partially recompense me for all the trouble their errors have caused. More than fair I would have thought, but they have refused to do this. They may yet do the right thing, and I'll amend this review if they do, but I doubt I'll hear anything further. Their customer service is very poor, so I would urge caution before buying anything from them. If they make a mistake (and they make plenty), getting them to sort it out could prove very difficult! (ADDENDUM) Their latest reply confirms everything I've put above. I'm wondering how they can replace shorts that they never sent in the first place? They sent a far more expensive jersey, which was returned to them...
Ich habe am 17.04.2025 einen falsch gelieferten Artikel wie angewiesen an NFL Europe zurückgesendet. Laut Rückgaberichtlinie sollte die Rückerstattung innerhalb von 14 Werktagen erfolgen – bis heute ist nichts passiert. Ich habe den Kundenservice am 6. Mai kontaktiert, bisher ohne jegliche Rückmeldung. 5 Tage später habe ich nochmals freundlich erinnert und eine Frist von 5 Werktagen gesetzt – aber selbst darauf wurde nicht reagiert. Das Verhalten ist aus Kundensicht völlig inakzeptabel. Sollte sich in den nächsten Tagen nichts ändern, werde ich mich an die Verbraucherzentrale wenden und rechtliche Schritte prüfen. Ich kann aktuell niemandem empfehlen, dort zu bestellen.
Bought this for my brothers 40th.Great item. Exactly as described and extremely fast delivery
Low quality products compared to NFL US. I bought 1 jersey in December 2024. After less than 5 washing, the name is starting to fade off and the seams are damaged. I was careful with the washing instructions + no dryer. I'm disappointed 😞 Update: As a compensation for the low quality product, they decided to offer 30% discount. This isn't what I expect from NFL official store.
Absolutely amazing. They had exactly what I wanted, and in this ship to the United States of America. Thank you for being so amazing.
Products have very good quality. Very easy useing of website. Quick payment method and relative short shipping time to Hungary. I will suggest to everybody!
Choosing an item was easy. The information about size was easily accessible and the sending process and payment worked without any problem.
NFL Shop EU is the official online retail platform for National Football League merchandise in Europe. The company offers a wide range of products including apparel, accessories, and collectibles for fans of all ages, featuring their favorite NFL teams. Customers can find items such as jerseys, hats, and home décor, catering to both avid football enthusiasts and casual fans looking to support their teams. Targeting a diverse audience across Europe, NFL Shop EU serves individuals seeking authentic NFL merchandise. The platform emphasizes quality and variety, ensuring that customers have access to the latest trends and official gear aligned with their favorite teams. With a user-friendly online shopping experience, the company aims to enhance the fan experience by providing convenient access to NFL products.
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