EVANNEX is a retailer specializing in aftermarket accessories and parts for Tesla vehicles, including the Model 3, Model S, Model X, and Model Y. The company offers a diverse range of products designed to enhance the functionality and aesthetics of Tesla cars. Their inventory includes essential upgrades such as control arms, skid plates, and charging extension cables, all aimed at improving the driving experience for Tesla owners. Targeting Tesla enthusiasts and owners, EVANNEX provides exclusive products that are designed and tested in-house, ensuring quality and compatibility. The company also emphasizes customer satisfaction with options like free shipping on orders over $100 and a lifetime replacement program. By focusing on aftermarket modifications and enhancements, EVANNEX serves a niche market of consumers seeking personalized solutions for their Tesla vehicles.
Reviews for EVANNEX Tesla Accessories reveal a predominantly negative sentiment, with many customers expressing frustration over product quality and order fulfillment. While a few reviewers appreciate the fast shipping and quality of specific items like trunk lifts, the overwhelming majority report issues such as products not fitting their Tesla models, poor customer service, and unfulfilled orders.
Common complaints include long shipping delays, lack of communication regarding order status, and inadequate support for defective items. Customers also note dissatisfaction with the company's return policies, particularly regarding restocking fees and refusal to accept returns for incorrect parts. Overall, the negative experiences significantly overshadow the positive feedback, leading to a sentiment that reflects widespread disappointment.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.8 | 36 | 100% | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 1.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | 1.0 | 1 |
| Nov 24 | 1.0 | 1 |
| Dec 24 | — | 0 |
| Jan 25 | — | 0 |
| Feb 25 | 1.0 | 1 |
| Mar 25 | — | 0 |
| Apr 25 | 5.0 | 1 |
| May 25 | 1.0 | 1 |
| Jun 25 | 1.0 | 2 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 36 most recent reviews.
“Shipping was incredibly fast, items were packaged with care and the wheels were better than the website, pics don’t d...”
“They said that they're no longer shipping because they are focusing on manufacturing at this time”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
| Company | Overall | Legit | Quality | Service | Delivery | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 1.8 out of 5 (poor) | 100 out of 100 | 1.8 out of 5 (poor) | 2.6 out of 5 (poor) | 1.3 out of 5 (poor) | — | 36 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.2 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | — | 4.5 out of 5 (good) | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.3 out of 5 (good) | — | 1,000 | |
| 1.9 out of 5 (poor) | 100 out of 100 | 1.4 out of 5 (poor) | 1.7 out of 5 (poor) | 1.2 out of 5 (poor) | — | 1,000 |
Bottom line: EVANNEX Tesla Accessories is #5 of 5 on overall rating in this group. On delivery, BJS Home Delivery scores higher (4.6 vs 1.3).
36 reviews of EVANNEX Tesla Accessories. Filter by what matters to you.
I placed an order and was told the order was accepted and shipped. A few weeks went by and nothing showed up so I emailed them. They said that they're no longer shipping because they are focusing on manufacturing at this time. How dare they continue to operate like this, TOTAL SCAM COMPANY DO NOT DO BUSINESS WITH THEM;.
6 business days after ordering. No shipping, no update, Im wondering if / when they will ship. Called their phone number, no answer during normal business hours. Disappointing. Of course they took my money instantly upon order but now radio silence.
Model y juniper console trays don’t fit. Not that complicated. Need refund
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PLEASE TAKE A LOOK AT YOUR SHIPPING TIME FOR ANYTHING FROM THIS COMPANY. I ORDERED, AND THEY SAID 1.5 MONTHS AND WILL NOT SHIP SEPARATELY WITH $ 100 OF ITEMS. THERE ARE NO TRACKING NUMBERS AND NO TIME FOR DELIVERY. THEY JUST HOPE YOU FORGET AND DO NOT ASK. WELL, AFTER 15 DAYS OF NOTHING; I ASKED AND HAD THEM REFUND ME EVERYTHING.
Purchased rear lights for my model 3 ,aswell as other products,and when i inquired about a replacement of the light because of 10% of the LEDs stop working, they have NO record of my 3 or 4 sales. Typical of companies knowing you won't keep your purchace order number for 2 or 3 years .( life time warranty?? ) I will not be ordering from this company and recommend people not to aswell.
The Frunk struts don.t work
Ordered a sunshade for a new VW ID4. It didn't fit it was too large all the way around. Customer service was argumentative instead of helping. They wanted to argue with my pictures. Claiming they knew more than me about the fit and finish. Their profit on an ill fitting cheesy sunshade was more important than a customers satisfaction. Be aware. Customer satisfaction and quality products are not a goal with them.
I bought the red brake calipers covers from Evannex for my Tesla Model 3. I installed them. They looked great, and I was very happy for about 4 months, right after the warranty of 90 days expired, and then the paint started peeling off them. They look horrible now I wrote Evannex about it but they haven't responded. Now I'm going to have to remove them or repaint them or do something. I'm very disappointed.
They do not stand behind the products they sell. Refused to accept return of the wrong part due to poor explanation on the website. No good will after purchasing multiple items. Blamed it on the “manufacturer” though the paint protection film was bough through EVANNEX. the film did not even close to a professional cut.
Terrible. Charged me 320+ dollars I waited over a month - nothing. 6 weeks later DHL contact me. I pay some tax … nothing arrives. I contacted evannex, politely - without speaking to me they refund me but refuse to refund delivery (for items never delivered) and I have to chase dhl for the tax back. They claim I refused to pay dhl, even after sending them DHL’s receipt proving I had paid them. Disgusting behaviour.
Purchased wheel bands for my Tesla and not even a week went by before one of them came completely off. I sent them an email to request a replacement and they don't replace, I would have to pay for another wheel band. Why would I do that if the first one didn't work. They really should back their product.
Trash company that has check products to offer and good luck if you shipping outside of the US. The cost through their provider DHL will be as much as the items your buying. Crooked company and shipping charges that they end up pocketing
The Evannex easy to install (no bolts) number plate holder is not a good quality. The adhesive comes loose and it can come off easily. It also will cause damage to the car's paint due to movements of the number plate frame.
"We have no control over the shipment once the package leave our facility. " This is the response I got when I contacted Evannex to let them know the product never arrived. They recommended I file a claim with the post office. But I did not choose to use the post office without insurance or without requiring a signature upon delivery. Evannex did. What it boils down to is you send your money and if the product doesn't come, you're out of luck.
Front Facia Update for Tesla Model S: I own a 2013 Model S with only 20K miles. When Evannex offered the new front facia to replace the original front facia, I bought it. All went well until my 12 volt battery died. Then I discovered that Evannex either ignored or failed to recognize an important function of the original front facia. Namely, the translucent smoke colored bubble on the original front facia is how you gain access to the 12V electrical leads when the 12V batter is dead. If your 12V battery dies, you have a VERY MAJOR problem because the Evannex design of its front facia replacement failed to account for replacing the 12V battery.
One of the trunk cargo net brackets has broken. I called and Evannex does not sell replacement parts. This is not under warranty. I will find another manufacturer to replace this unit with given EVANNEX does not seem to have a long-term Product Support strategy in place.
Don't by OHMMU 12V batteries from these characters. They tried to stick me with a restocking free for a defective battery. In fact, Im NEVER buying anything from Evannex ever again.
I ordered a set of floor mats and they are cheap and flimsy. I tried to return them to Evannex. While they offered a return RMA the return would have to be at my own expense. All shippers I tried would charge me more than the cost of the floor mats. Since Evannex wouldn't cover the cost of a return their return policy use useless. I tried to cancel the order I made with them for replacement mats and was told since the label for the replacement was already printed (this was about 2 hours after I placed the order) they couldn't cancel, but would accept the return but again I would have to cover the return cost. Beware, and check elsewhere for any TESLA product you would try to order from Evannex.
EVANNEX is a retailer specializing in aftermarket accessories and parts for Tesla vehicles, including the Model 3, Model S, Model X, and Model Y. The company offers a diverse range of products designed to enhance the functionality and aesthetics of Tesla cars. Their inventory includes essential upgrades such as control arms, skid plates, and charging extension cables, all aimed at improving the driving experience for Tesla owners. Targeting Tesla enthusiasts and owners, EVANNEX provides exclusive products that are designed and tested in-house, ensuring quality and compatibility. The company also emphasizes customer satisfaction with options like free shipping on orders over $100 and a lifetime replacement program. By focusing on aftermarket modifications and enhancements, EVANNEX serves a niche market of consumers seeking personalized solutions for their Tesla vehicles.
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