EVANNEX is a retailer specializing in aftermarket accessories and parts for Tesla vehicles, including the Model 3, Model S, Model X, and Model Y. The company offers a diverse range of products designed to enhance the functionality and aesthetics of Tesla cars. Their inventory includes essential upgrades such as control arms, skid plates, and charging extension cables, all aimed at improving the driving experience for Tesla owners.
Targeting Tesla enthusiasts and owners, EVANNEX provides exclusive products that are designed and tested in-house, ensuring quality and compatibility. The company also emphasizes customer satisfaction with options like free shipping on orders over $100 and a lifetime replacement program. By focusing on aftermarket modifications and enhancements, EVANNEX serves a niche market of consumers seeking personalized solutions for their Tesla vehicles.
EVANNEX Tesla Accessories has a poor customer experience.
Reviews for EVANNEX Tesla Accessories reveal a predominantly negative sentiment, with many customers expressing frustration over product quality and order fulfillment. While a few reviewers appreciate the fast shipping and quality of specific items like trunk lifts, the overwhelming majority report issues such as products not fitting their Tesla models, poor customer service, and unfulfilled orders.
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Common complaints include long shipping delays, lack of communication regarding order status, and inadequate support for defective items. Customers also note dissatisfaction with the company's return policies, particularly regarding restocking fees and refusal to accept returns for incorrect parts. Overall, the negative experiences significantly overshadow the positive feedback, leading to a sentiment that reflects widespread disappointment.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
1.8
36
100%
● Low
1.8 / 5 overall
=
36 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Jun 2025.
Last 3 months
2.0▲ 1.0
12-month avg
1.5
All-time
1.8
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Aug 24
1.0
1
Sep 24
—
0
Oct 24
1.0
1
Nov 24
1.0
1
Dec 24
—
0
Jan 25
—
0
Feb 25
1.0
1
Mar 25
—
0
Apr 25
5.0
1
May 25
1.0
1
Jun 25
1.0
2
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 36 most recent reviews.
Top praiseof 7 positive reviews
Customer service86%
6 mentions
Quality43%
3 mentions
“Shipping was incredibly fast, items were packaged with care and the wheels were better than the website, pics don’t d...”
On “Customer service” · Apr 17, 2025
Top complaintsof 29 negative reviews
Shipping34%
10 mentions
Customer service28%
8 mentions
Quality24%
7 mentions
Refund17%
5 mentions
“They said that they're no longer shipping because they are focusing on manufacturing at this time”
On “Shipping” · Jun 20, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
Bought trunk and frunk lifts right away after getting my Model 3. I really like popping the trunk from the fob while walking toward car in a parking lot.
Trunk lift is great. A bit hard to close, but my 10yo has mastered it.
Frunk opens very dramatically! It would be great to dampen this a bit.
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EVANNEX is a retailer specializing in aftermarket accessories and parts for Tesla vehicles, including the Model 3, Model S, Model X, and Model Y. The company offers a diverse range of products designed to enhance the functionality and aesthetics of Tesla cars. Their inventory includes essential upgrades such as control arms, skid plates, and charging extension cables, all aimed at improving the driving experience for Tesla owners.
Targeting Tesla enthusiasts and owners, EVANNEX provides exclusive products that are designed and tested in-house, ensuring quality and compatibility. The company also emphasizes customer satisfaction with options like free shipping on orders over $100 and a lifetime replacement program. By focusing on aftermarket modifications and enhancements, EVANNEX serves a niche market of consumers seeking personalized solutions for their Tesla vehicles.