Express Freight Logistics is a courier service based in Cheltenham, Gloucestershire, specializing in same day delivery across the UK. Established over three years ago, the company caters to both individuals and businesses, providing tailored logistics solutions that address diverse transportation needs. Their service offerings include same day, next day, international, and specialist courier services, available 24 hours a day, 365 days a year. The company prides itself on rapid response times, typically collecting goods within 30 to 60 minutes of booking. With a focus on customer satisfaction, Express Freight Logistics ensures that all goods are insured and delivered safely using dedicated vehicles that carry no other cargo. Clients benefit from live tracking and updates, making it a reliable choice for urgent and time-sensitive deliveries.
Express Freight Logistics receives overwhelmingly positive feedback from its customers, highlighting the company's excellent service and reliability. Reviewers frequently commend the ease of booking, fast delivery, and helpful staff, with many noting the effective tracking system that keeps them informed throughout the process.
The company is praised for its competitive pricing and ability to handle urgent requests, making it a preferred choice for regular shipments. However, one reviewer mentions a slight delay in delivery and a slower response from customer service, indicating that there may be room for improvement in these areas. Overall, Express Freight Logistics is recognized as a professional and efficient service provider, with most customers expressing high satisfaction and recommending the company to others.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.9 | 19 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Jun 2025.
| Month | Average | Reviews |
|---|---|---|
| Aug 24 | 5.0 | 1 |
| Sep 24 | — | 0 |
| Oct 24 | — | 0 |
| Nov 24 | — | 0 |
| Dec 24 | 5.0 | 1 |
| Jan 25 | — | 0 |
| Feb 25 | — | 0 |
| Mar 25 | — | 0 |
| Apr 25 | — | 0 |
| May 25 | — | 0 |
| Jun 25 | 3.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 19 most recent reviews.
“We have just emptied a storage unit and the service was excellent”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Shipping & Logistics.
| Company | Overall | Legit | Service | Delivery | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
 | 4.9 out of 5 (good) | 100 out of 100 | 4.9 out of 5 (good) | 4.8 out of 5 (good) | 4.7 out of 5 (good) | — | 19 |
| 4.5 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.6 out of 5 (good) | 4.6 out of 5 (good) | — | 1,999 | |
| 4.1 out of 5 (good) | 100 out of 100 | 4.5 out of 5 (good) | — | — | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.3 out of 5 (good) | 4.3 out of 5 (good) | 4.8 out of 5 (good) | — | 1,000 | |
| 4.4 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 3.0 out of 5 (fair) | — | — | 1,000 |
Bottom line: Express Freight Logistics is #1 of 5 on overall rating in this group.
19 reviews of Express Freight Logistics . Filter by what matters to you.
Over a year ago
We have just emptied a storage unit and the service was excellent. Very easy to book , good tracking service and friendly driver. They did exactly what they said they would do. Very good value and I w... See more
Over a year ago
Express Freight offer the most efficient, reliable and competent delivery service. No one can match them.
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Decent experience overall. The delivery was a bit delayed, and customer service took some time to respond. However, the package arrived in good condition, and the pricing was fair. Could be better, but not the worst.
We work with XFL on a weekly basis, they are always fantastic, they are easy to contact and very helpful. For anyone thinking about using them i would highly recommend them. If i could give them more than 5 stars i would.
We have just emptied a storage unit and the service was excellent. Very easy to book , good tracking service and friendly driver. They did exactly what they said they would do. Very good value and I would not hesitate to use them again and I can recommend them.
Express Freight offer the most efficient, reliable and competent delivery service. No one can match them.
Excellent Courier service, the staff were incredibly helpful and the website was easy to use. I got regular updates on tracking which was great. Their insurance covered way more than other couriers which was a huge plus. I will definitely use them again!
If you want a hassle free service then look no further, nothing was too much or to little, great turnaround time and good delivered perfectly. Such a good app, constantly informed of collection and timings. Cannot recommend enough.
Excellent service, updates are really good. Staff are helpful and always achieve our requirements even at short notice.
This is the first time I have used same day courier service. It was a really straightforward process and everything went to plan. Once booked, Mario give me a timeframe for the collection and delivery and both were spot on. I even received a call from the courier to advise the package has been delivered and 1 min later received photos and proof of delivery. Great service - thank you. I will definitely use Express Freight Logistics again.
I have worked with Express Freight Logistics now for 8 months and have found them to be very helpful. Managing to get me transport and very sort notice and is always at a very good price!
A very professional and friendly company to deal with, will definitely use again
XFL really helped our business. We needed regular collection and been offered very good price and impressed from their services. Always on time, real time updates by phone and emails. I’ve been using another couriers but XFL is the best option for us. Thank you Mario🙏
Real professionals! Excellent service on a grate price! Only can recommend!
Fast response and fast delivery. No problems at all and the driver was very kind and helpful. Will definitely use their service again.
Brilliant delivery, very helpful and cheerful driver. Wish they were all like. ⭐⭐⭐⭐⭐
Excellent service from start to finish! They done same day day delivery for me. Very good price compare to another companies. Highly recommending them.
I found many “man in van” here in London, some slightly cheaper them XFL, but the attention and professional expertise over the phone convinced me to pay a little more for valuable, fragile goods that I needed to transport back to a showroom far away. The driver arrived as planned at my house and was very polite and pro active too. Everything arrived safely from London to the extreme North of the country in two days. I have been provided pictures and signed forms from the arrival. Peace of mind, worth the money spent.
Express Freight Logistics is a courier service based in Cheltenham, Gloucestershire, specializing in same day delivery across the UK. Established over three years ago, the company caters to both individuals and businesses, providing tailored logistics solutions that address diverse transportation needs. Their service offerings include same day, next day, international, and specialist courier services, available 24 hours a day, 365 days a year. The company prides itself on rapid response times, typically collecting goods within 30 to 60 minutes of booking. With a focus on customer satisfaction, Express Freight Logistics ensures that all goods are insured and delivered safely using dedicated vehicles that carry no other cargo. Clients benefit from live tracking and updates, making it a reliable choice for urgent and time-sensitive deliveries.
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