Awful delivery service
Awful delivery service. Snail pace delivery service. Poor and inaccurate update status provided by the app, website and customer service.
Fedex Delivery is a logistics company specializing in package delivery services for both individuals and businesses. The company offers a range of shipping options, including express and standard delivery, catering to customers who require reliable and timely transportation of goods. Fedex Delivery is known for its extensive network, ensuring that packages are delivered efficiently across various regions. Customers include e-commerce businesses, retailers, and private consumers seeking dependable shipping solutions. By providing real-time tracking and various shipping options, Fedex Delivery aims to meet the diverse needs of its clientele. The company focuses on delivering high-quality service that supports the logistics needs of its customers, making it a key player in the delivery services industry.
FedEx Delivery receives overwhelmingly negative feedback from consumers, with a staggering 95% of reviews rating the service poorly. Many people express frustration over delayed packages, with reports of items remaining "out for delivery" for days without resolution.
Customers frequently mention poor communication from FedEx, citing a lack of notifications regarding delivery attempts and unhelpful customer service. While a few reviewers note satisfactory experiences with timely deliveries and effective service, these positive instances are vastly outnumbered by complaints about damaged packages and unprofessional staff. The overall sentiment reflects a deep dissatisfaction with FedEx's reliability and customer support, leading many to advise against using their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 1.2 | 141 | 100% | +0.2 | ● Low |
Monthly average rating from reviews written by people · latest review Sep 2022.
| Month | Average | Reviews |
|---|---|---|
| Oct 21 | 1.3 | 11 |
| Nov 21 | 1.0 | 19 |
| Dec 21 | 1.3 | 20 |
| Jan 22 | 1.0 | 8 |
| Feb 22 | 1.0 | 5 |
| Mar 22 | 1.6 | 9 |
| Apr 22 | 1.0 | 9 |
| May 22 | 1.4 | 13 |
| Jun 22 | 1.0 | 9 |
| Jul 22 | 1.6 | 14 |
| Aug 22 | 1.1 | 13 |
| Sep 22 | 1.4 | 9 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 141 most recent reviews.
“The parcel arrived on time and the delivery driver (unlike some companies) was polite and courteous”
“Ordered my fiancé a brand new iPhone from boost and unfortunately boost mobile doesn’t allow you to choose which comp...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Post & Shipping.
| Company | Overall | Legit | Delivery | Service | Value | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 1.2 out of 5 (poor) | 100 out of 100 | 1.2 out of 5 (poor) | 1.3 out of 5 (poor) | 1.0 out of 5 (poor) | +7% | 141 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 4.7 out of 5 (good) | — | — | 998 | |
| 4.8 out of 5 (good) | 100 out of 100 | 4.4 out of 5 (good) | 4.8 out of 5 (good) | 4.5 out of 5 (good) | — | 23 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | — | — | — | 13 |
Bottom line: Fedex Delivery is #4 of 4 on overall rating in this group. On service, Smile Cargo scores higher (4.8 vs 1.3).
141 reviews of Fedex Delivery. Filter by what matters to you.
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Fedex Delivery is a logistics company specializing in package delivery services for both individuals and businesses. The company offers a range of shipping options, including express and standard delivery, catering to customers who require reliable and timely transportation of goods. Fedex Delivery is known for its extensive network, ensuring that packages are delivered efficiently across various regions. Customers include e-commerce businesses, retailers, and private consumers seeking dependable shipping solutions. By providing real-time tracking and various shipping options, Fedex Delivery aims to meet the diverse needs of its clientele. The company focuses on delivering high-quality service that supports the logistics needs of its customers, making it a key player in the delivery services industry.
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