felmo Mobile Tierarztpraxis reviews & trust report
felmo Mobile Tierarztpraxis is a veterinary service that specializes in providing stress-free house calls for dogs and cats. The company offers a comprehensive range of veterinary services, including vaccinations, euthanasia, and sterilization, all conducted in the comfort of the pet owner's home. This mobile veterinary service is designed to cater to pet owners who prefer the convenience and reduced stress of at-home visits.
Targeting pet owners in various regions such as Berlin, Hamburg, and Munich, felmo aims to make veterinary care more accessible and less intimidating for both pets and their owners. In addition to veterinary services, the company also offers a selection of recommended pet products and informative resources, ensuring that pet owners receive both medical care and guidance from experienced veterinarians. For those seeking a more convenient approach to pet healthcare, felmo provides an efficient way to book appointments directly through their website.
felmo Mobile Tierarztpraxis has a positive customer experience.
Felmo Mobile Tierarztpraxis receives high praise from many customers for its friendly and empathetic staff, particularly highlighting the care provided to pets during visits. Reviewers frequently mention the punctuality and professionalism of the veterinarians, noting that their pets feel comfortable and well-treated.
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The quick appointment scheduling and thorough consultations also contribute to a positive experience for pet owners. However, some customers express dissatisfaction, citing issues such as perceived high fees and a lack of responsiveness regarding cancellations and inquiries. A few negative reviews indicate frustration over billing practices and service delays. Overall, while there are some concerns, the majority of feedback reflects a strong satisfaction with the care and attention given to pets, leading to a predominantly positive sentiment.
1,060 customer reviewsLatest review over a year ago
Where the score comes from
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.6
1,060
100%
+0.1
● Low
4.6 / 5 overall
=
1,060 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Aug 2025.
Last 3 months
4.6▲ 0.1
12-month avg
4.6
All-time
4.6
Category avg
4.1
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Apr 25
4.4
30
May 25
4.5
367
Jun 25
4.6
332
Jul 25
4.6
271
Aug 25
4.5
60
What people praise & complain about
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 500 most recent reviews.
Top praiseof 444 positive reviews
Website & app2%
7 mentions
Customer service1%
3 mentions
“Die Buchung des Termins war super einfach”
On “Website & app” · Aug 28, 2025
Top complaintsof 49 negative reviews
Customer service14%
7 mentions
Charges8%
4 mentions
Refund6%
3 mentions
“Ich würde gerne keinen Stern geben”
On “Customer service” · Aug 30, 2025
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Veterinary Services.
Overall rating and review count for this company and similar companies
Netter und freundlicher Arzt,
Vieles erklärt und war für Fragen offen und hat diese auch erklärt.
Er hat informiert was gemacht werden muss und hat ebenfalls auch gezeigt wie ich was umsetzen muss.
Ging schnell einfach und unkompliziert.
Hat auch darüber informiert was gegebenenfalls gemacht werden muss falls die Behandlung nicht ausgereicht hätte.
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Am Anfang skeptisch,aber dann sehr zufrieden! Sehr kompetent und freundlich!
Tosca war aufgeregt ,verständlich.
Hat alle gut mitgemacht.
Ich bin zufrieden mit Femo und den praktizierenden Tierarzt:))))!
Lieben Dank!
Die Online Buchung war problemlos.Meine
3 Hunde bekamen die Krallen geschnitten und die übliche Untersuchung.Der Tierarzt hat alles kompetent erledigt.
Man muss sich aber im klaren sein, das der mobile Dienst - Klinik Preise nimmt -.
Pünktlich, nett er hat alles gemacht was ihm in diesem Rahmen möglich war. Es geht unserer Katze ein wenig besser und wir hoffen das es sich weiter beruhigt. Vielen lieben Dank
Die positiven Dinge zuerst.
Termine gingen sehr kurzfristig.
Der Tierarzt S. Gottlieb war auf die Minute pünktlich.
Herr Gottlieb war sehr einfühlsam zu uns und unserer Katze. Er war vorab darüber informiert, dass es um eine Einschläferung ging.
Die Arbeit war professionell, so wie man es erwartet.
Das Negative:
Felmo berechnet hohe Gebühren. Sie halten sich zwar an die Gebührenordnung, haben bei uns aber jeweils den 2fachen Satz berechnet. Also war die Rechnung annähernd doppelt so hoch als bei unserem Tierarzt. Dieser ist aktuell leider im Urlaub.
Aufgrund der vielen Rezensionen hatten wir damit aber schon gerechnet.
Letztendlich würde ich es aber wieder so machen.
Unsere Katzen ist ohne großen Stress "befreit" worden.
Danke nochmals an Herrn Gottlieb.
Ein großes Dank an Frau Scholl für den tollen und angenehmen Besuch. Für meine Katze hätte ich mir kein besseren „Arzt Besuch“ wünschen können. Schnelle und bequeme Terminvereinbarung gepaart mit einfühlsamen Ärzten die in der gewohnten Umgebung der Tiere einen begleiten. Ich werde es definitiv erneut in Anspruch nehmen !
felmo Mobile Tierarztpraxis is a veterinary service that specializes in providing stress-free house calls for dogs and cats. The company offers a comprehensive range of veterinary services, including vaccinations, euthanasia, and sterilization, all conducted in the comfort of the pet owner's home. This mobile veterinary service is designed to cater to pet owners who prefer the convenience and reduced stress of at-home visits.
Targeting pet owners in various regions such as Berlin, Hamburg, and Munich, felmo aims to make veterinary care more accessible and less intimidating for both pets and their owners. In addition to veterinary services, the company also offers a selection of recommended pet products and informative resources, ensuring that pet owners receive both medical care and guidance from experienced veterinarians. For those seeking a more convenient approach to pet healthcare, felmo provides an efficient way to book appointments directly through their website.