Ferramenta Carozzi is an online hardware store specializing in a wide range of power tools and accessories. The company offers products from reputable brands such as Makita, Bosch, Kärcher, and Beta, catering to both professional tradespeople and DIY enthusiasts. Customers can find everything they need to optimize their power tools, ensuring efficient and effective use in various projects.
The company provides a user-friendly online shopping experience, with services including secure payment options and reliable customer support. Ferramenta Carozzi ships across Italy, including smaller islands, utilizing trusted couriers like GLS and Bartolini for domestic deliveries, and DHL for international orders. The company also offers free shipping for orders over €150 and guarantees a 15-day return policy, making it a reliable choice for customers seeking quality tools and accessories online.
FERRAMENTA CAROZZI has a positive customer experience.
Ferramenta Carozzi receives high praise from many customers for its excellent product quality and efficient service. Reviewers frequently highlight the rapid shipping and competitive pricing, with many expressing satisfaction with their purchases, such as BBQs and tools.
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The staff is often described as courteous and knowledgeable, contributing to a positive shopping experience. However, some consumers report issues with incorrect orders and damaged packages, leading to frustrations with returns and customer service. Despite these complaints, the overwhelming majority of reviews reflect a strong sentiment of satisfaction and trust in the company. Overall, Ferramenta Carozzi is viewed positively, with many customers eager to return for future purchases.
Each source counts by its number of reviews. Only reviews written by people are scored.
Rating, volume, share of the score, six-month trend and fake-review risk for each source
Source
Rating
Reviews
Weight
6-mo
Fake risk
★
Trustpilot
Imported Trustpilot reviews
4.7
140
100%
-0.3
● Medium
4.7 / 5 overall
=
140 reviews across 1 scored source
How fake risk works ⓘ
Reputation trend
Monthly average rating from reviews written by people · latest review Nov 2025.
Last 3 months
4.2▼ 0.3
12-month avg
4.6
All-time
4.7
Category avg
4.2
Monthly averageCategory average
Monthly average rating and review count
Month
Average
Reviews
Dec 24
4.9
17
Jan 25
4.4
7
Feb 25
5.0
10
Mar 25
5.0
4
Apr 25
4.0
7
May 25
5.0
6
Jun 25
4.7
9
Jul 25
4.1
9
Aug 25
4.8
12
Sep 25
3.4
5
Oct 25
5.0
5
Nov 25
4.3
11
How it compares
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Vehicles & Transportation.
Overall rating and review count for this company and similar companies
DIFFIDATE!!!
Dicono che io ho sbagliato a scrivere l'indirizzo di spedizione. Risultato hanno spedito il BBQ ad un indirizzo totalmente inesistente.
Prepotentemente mi fanno un reso parziale dicendo che io devo pagare le spese di spedizione.
Per fortuna c'è san PAYPALL.
Diffidate ..ho ordinato un paio di scarpe online...sono arrivate uguali ma non antinfortunistiche come da descrizione....ho chiesto di fare il reso così da poterle sostituire ma mi e stato detto di pagare la spedizione per rimandare il pacco indietro...quando mai?.
Pessimi.
Salve, il pacco è arrivato nelle giuste tempistiche, ma allo scarico ho notato che il pacco era visibilmente rotto, dopo aver segnalato più volte il personale ha ben deciso di ignorare le mie richieste, avendo inviato foto e video del prodotto.
Allo stremo visto le mie pressioni nei loro confronti, avendo un prodotto ROTTO ed essendo libero professionista mi trovo senza poter lavorare, un assistente promette che si sarebbe presa in carico la mia richiesta.
Bene dopo un mese, sono spariti assicurandomi che IN GIORNATA AVREI AVUTO DELLE NOVITÀ. Bene è stata l ennesima presa in giro da parte dei centralini.
Ringrazio Francesca ( colei che ha preso in carico una delle mie richiesta ) e l intero staff per la loro mancanza di rispetto nei miei confronti, perdita di tempo, pessimo prodotto e INCOMPETENZA. Sconsiglio vivamente l acquisto di prodotti, perché è palesemente una presa in giro, non avrò i soldi indietro e tanto meno un nuovo prodotto. Prima e ultima volta.
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Se siete professionisti con partita Iva , non rientrate nella loro politica di reso.
Nemmeno con la segnalazione entro le 24 ore . Non è possibile il rimborso. Occhi aperti ! Cercate un fornitore che accetti il reso entro i 14 giorni.
Scarpe beta arrivate con difetto di cucitura interna. La prima volta messe,(senza camminare, solo allacciate si è staccato il fermo).
Contattata più volte la ferramenta carozzi sia su PayPal che telefonicamente e poi anche con mail e foto allegate senza nessuna risposta.
Ferramenta Carozzi is an online hardware store specializing in a wide range of power tools and accessories. The company offers products from reputable brands such as Makita, Bosch, Kärcher, and Beta, catering to both professional tradespeople and DIY enthusiasts. Customers can find everything they need to optimize their power tools, ensuring efficient and effective use in various projects.
The company provides a user-friendly online shopping experience, with services including secure payment options and reliable customer support. Ferramenta Carozzi ships across Italy, including smaller islands, utilizing trusted couriers like GLS and Bartolini for domestic deliveries, and DHL for international orders. The company also offers free shipping for orders over €150 and guarantees a 15-day return policy, making it a reliable choice for customers seeking quality tools and accessories online.