Frigidaire is a major home appliance brand that manufactures and sells refrigerators, freezers, washers, dryers, dishwashers, and other household appliances. The company provides both consumer appliances for residential use and commercial-grade equipment for business applications. Frigidaire products are sold through retail partners and authorized dealers across North America.
Frigidaire receives a generally positive reception from customers, with many praising the knowledgeable staff and efficient service. Reviewers highlight the effective problem-solving capabilities of the support team, noting instances where technicians provided quick fixes and thorough follow-ups.
The professional demeanor of the technicians and their punctuality during service calls are also frequently commended. However, some customers express frustration with disappointing response times and scheduling delays, particularly when waiting for repairs. While the quality of service is often high, the inconsistency in appointment scheduling can detract from the overall experience. Despite these mixed feelings, the majority of reviews reflect satisfaction with Frigidaire's customer service and product support. Overall, the sentiment leans positively.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Appliances.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
 | — | 50 out of 100 | — | 0 |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,000 | |
| 4.5 out of 5 (good) | 67 out of 100 | — | 1,000 | |
| 4.2 out of 5 (good) | 100 out of 100 | +5% | 743 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,809 |
12 reviews of Frigidaire. Filter by what matters to you.
Called about programming issues with my oven. The representative was friendly and tried to help, but seemed to be reading from a script. Eventually got my problem sorted out after being transferred to a specialist.
The technical support team was helpful once I got through to them, but I had to wait on hold for almost 45 minutes. They did resolve my issue with the ice maker and were very polite throughout the process. Would appreciate shorter wait times though.
Quick answers to the questions people ask most.
Frigidaire manufactures a wide range of home appliances including refrigerators, freezers, dishwashers, ranges, cooktops, wall ovens, microwaves, washers, dryers, and air conditioners. They offer both standard and specialty models across various price points to meet different household needs.
You can locate authorized service technicians through the Frigidaire website's service locator tool or by calling their customer service line. Simply enter your zip code to find certified technicians who can perform warranty repairs and maintenance on your appliances.
Frigidaire typically offers a standard manufacturer's warranty that covers parts and labor for defects in materials or workmanship for one year from the date of purchase. Some components like compressors may have extended coverage, and specific warranty terms vary by product model.
You can register your appliance online through the Frigidaire website, by phone, or by mailing the warranty registration card that came with your appliance. Registration helps ensure you receive important product updates and warranty service when needed.
Genuine Frigidaire parts can be purchased through authorized dealers, the Frigidaire website, or certified appliance parts retailers. Using genuine parts ensures proper fit and maintains your warranty coverage.
Installation services vary by retailer and location. Many authorized Frigidaire dealers offer professional installation services for an additional fee, or you can arrange installation through independent certified technicians in your area.
You can reach Frigidaire customer service by phone at 1-800-FRIGIDAIRE (1-800-374-4432), through their website's live chat feature, or by submitting an online contact form. Customer service representatives can help with product questions, warranty claims, and technical support.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
First, check if your appliance is still under warranty by having your model and serial number ready. Then contact Frigidaire customer service to schedule a service appointment with an authorized technician who can diagnose and repair the issue.
Yes, Frigidaire offers extended warranty plans that can extend coverage beyond the standard manufacturer's warranty. These plans typically cover parts, labor, and service calls for additional years of protection against unexpected repair costs.
The model and serial number are typically located on a label inside the appliance (such as inside the refrigerator door or on the dishwasher door frame) or on the back/bottom of the unit. You'll need this information for warranty service, parts ordering, and technical support.
Frigidaire is a major home appliance brand that manufactures and sells refrigerators, freezers, washers, dryers, dishwashers, and other household appliances. The company provides both consumer appliances for residential use and commercial-grade equipment for business applications. Frigidaire products are sold through retail partners and authorized dealers across North America.
